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| | | Author: | Gaston.La.Brick  | | Posted: | Dec 10, 2023 09:24 | | Subject: | Disallow adding fees to the order | | Viewed: | 258 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| As a buyer, it's very annoying having to fill baskets at several stores where
I of course keep track of prices, only to find out later the seller(s) charge
PayPal fees, packing fees, processing fees, ... It makes comparing between shops
as good as impossible.
At least the min. buy setting is announced up front (and I usually filter out
stores with a high min. buy). But these extra "fees" for whatever reason,
is done at the very last step of checkout or even only mentioned in the T&C.
I'm not advocating sellers should not be able to cover their costs, including
even packing costs, but these should be included in their "item prices"
on the one hand (PayPal % fee) and "shipping and handling costs" on the
other hand (packaging material, order processing fees, ...).
Sellers that really don't want to adjust prices or pay they PayPal fee, can
remove PayPal as valid payment method.
When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
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| | | | | Author: | yorbrick | | Posted: | Dec 10, 2023 10:06 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 69 times | | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| | As a buyer, it's very annoying having to fill baskets at several stores where
I of course keep track of prices, only to find out later the seller(s) charge
PayPal fees, packing fees, processing fees, ... It makes comparing between shops
as good as impossible.
At least the min. buy setting is announced up front (and I usually filter out
stores with a high min. buy). But these extra "fees" for whatever reason,
is done at the very last step of checkout or even only mentioned in the T&C.
I'm not advocating sellers should not be able to cover their costs, including
even packing costs, but these should be included in their "item prices"
on the one hand (PayPal % fee) and "shipping and handling costs" on the
other hand (packaging material, order processing fees, ...).
Sellers that really don't want to adjust prices or pay they PayPal fee, can
remove PayPal as valid payment method.
When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
|
I'd prefer they just make orders non-binding until the full price of the
order is given.
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| | | | | | | Author: | zorbanj | | Posted: | Dec 10, 2023 10:24 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 70 times | | Topic: | Suggestions | |
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| This is the answer.
In Suggestions, yorbrick writes:
| |
I'd prefer they just make orders non-binding until the full price of the
order is given.
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| | | | | | | | | Author: | jennnifer | | Posted: | Dec 10, 2023 10:40 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 65 times | | Topic: | Suggestions | |
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| In Suggestions, zorbanj writes:
How long would all the items in a cart be removed from a shop and reserved for
a buyer while they decide to pay or not?
~Jen
| |
In Suggestions, yorbrick writes:
| |
I'd prefer they just make orders non-binding until the full price of the
order is given.
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| | | | | | | | | | | Author: | zorbanj | | Posted: | Dec 10, 2023 12:17 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 58 times | | Topic: | Suggestions | |
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| I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
How long would all the items in a cart be removed from a shop and reserved for
a buyer while they decide to pay or not?
~Jen
| |
In Suggestions, yorbrick writes:
| |
I'd prefer they just make orders non-binding until the full price of the
order is given.
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| | | | | | | | | | | | | Author: | jennnifer | | Posted: | Dec 10, 2023 12:54 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 71 times | | Topic: | Suggestions | |
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| In Suggestions, zorbanj writes:
| | I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
|
Interesting! However, as much as I would love to give my buyers time to decide,
having stock out of my inventory but still in my physical shop that long will
create errors. What if I am adding stock to any of these lots? How will I note
the quantity discrepancy?
~Jen
| |
In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
How long would all the items in a cart be removed from a shop and reserved for
a buyer while they decide to pay or not?
~Jen
| |
In Suggestions, yorbrick writes:
| |
I'd prefer they just make orders non-binding until the full price of the
order is given.
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| | | | | | | | | | | | | | | Author: | infinibrix | | Posted: | Dec 11, 2023 06:31 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 57 times | | Topic: | Suggestions | |
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| In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
| | I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
|
Interesting! However, as much as I would love to give my buyers time to decide
having stock out of my inventory but still in my physical shop that long will
create errors. What if I am adding stock to any of these lots? How will I note
the quantity discrepancy?
~Jen
|
I've always struggled to understand why sellers need a sale so badly that
they won't even allow that stock to be held up for 3 days! I mean 3 days?
really?
Any inconvenience you may have as a seller is comparatively minor compared to
the buyer who just wants to secure some items whilst they wait for a quote? It
takes a buyer a lot of effort to put a quote together and having a single item
disappear invalidates that quote making the process of requesting a quote next
to useless and extremely unhelpful from the buyers perspective!
Besides I don't really understand your concerns? You just add your new stock
to your inventory and regardless of which way the quote goes inventory will be
corrected accordingly however even if I'm overlooking something here we're
still probably talking about a 1 in 500 chance of an inconvenience to a seller
compared to a 1 in 5 chance of inconvenience to the buyer as there is a very
high chance of a quote being invalidated due to another buyer taking an item
contained within that quote!
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| | | | | | | | | | | | | | | | | Author: | Tracyd | | Posted: | Dec 11, 2023 11:43 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
| | I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
|
Interesting! However, as much as I would love to give my buyers time to decide
having stock out of my inventory but still in my physical shop that long will
create errors. What if I am adding stock to any of these lots? How will I note
the quantity discrepancy?
~Jen
|
I've always struggled to understand why sellers need a sale so badly that
they won't even allow that stock to be held up for 3 days! I mean 3 days?
really?
Any inconvenience you may have as a seller is comparatively minor compared to
the buyer who just wants to secure some items whilst they wait for a quote? It
takes a buyer a lot of effort to put a quote together and having a single item
disappear invalidates that quote making the process of requesting a quote next
to useless and extremely unhelpful from the buyers perspective!
Besides I don't really understand your concerns? You just add your new stock
to your inventory and regardless of which way the quote goes inventory will be
corrected accordingly however even if I'm overlooking something here we're
still probably talking about a 1 in 500 chance of an inconvenience to a seller
compared to a 1 in 5 chance of inconvenience to the buyer as there is a very
high chance of a quote being invalidated due to another buyer taking an item
contained within that quote!
|
Former inventory control guy here. That would create headaches for people who
check their old stock amounts when adding new. There would need to be an additional
field showing items on "hold" for payment in addition to the current
stock level and the sellers would have to account for it when checking their
inventory. And all sellers should be checking their inventory when adding new
stock to old. Accidents happen so verifying while you are touching stock is
a good practice.
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| | | | | | | | | | | | | | | | | | | Author: | infinibrix | | Posted: | Dec 14, 2023 13:34 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 54 times | | Topic: | Suggestions | |
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| In Suggestions, Tracyd writes:
| | In Suggestions, infinibrix writes:
| | In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
| | I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
|
Interesting! However, as much as I would love to give my buyers time to decide
having stock out of my inventory but still in my physical shop that long will
create errors. What if I am adding stock to any of these lots? How will I note
the quantity discrepancy?
~Jen
|
I've always struggled to understand why sellers need a sale so badly that
they won't even allow that stock to be held up for 3 days! I mean 3 days?
really?
Any inconvenience you may have as a seller is comparatively minor compared to
the buyer who just wants to secure some items whilst they wait for a quote? It
takes a buyer a lot of effort to put a quote together and having a single item
disappear invalidates that quote making the process of requesting a quote next
to useless and extremely unhelpful from the buyers perspective!
Besides I don't really understand your concerns? You just add your new stock
to your inventory and regardless of which way the quote goes inventory will be
corrected accordingly however even if I'm overlooking something here we're
still probably talking about a 1 in 500 chance of an inconvenience to a seller
compared to a 1 in 5 chance of inconvenience to the buyer as there is a very
high chance of a quote being invalidated due to another buyer taking an item
contained within that quote!
|
Former inventory control guy here. That would create headaches for people who
check their old stock amounts when adding new.
|
Current Bricklink seller here. Why would anyone even choose to create that extra
work for themselves? Besides which the fact that a few sellers can't keep
their inventory in order or feel the need to routinely re-count it isn't
a good enough reason for not allowing a buyer to secure parts for quoting purposes!
| | There would need to be an additional
field showing items on "hold" for payment in addition to the current
stock level and the sellers would have to account for it when checking their
inventory. And all sellers should be checking their inventory when adding new
stock to old. Accidents happen so verifying while you are touching stock is
a good practice.
|
A good practice would be to sell across multiple platforms and that makes routine
stock checking a waste of time IMO! All you simply need to do is allocate a certain
portion of your known stock quantity to each platform beforehand leaving a little
backup stock leftover to cover any unforeseen oversights. When you sell out on
one platform you replenish stock either by shifting some of that stock quantity
away from a platform where its selling slower or you list the very last of your
remaining backup stock. The only time I might count that inventory again is when
I'm getting down to the last 10 or so at which point I reallocate it with
accuracy or even just sell all of the last few on the same platform!
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| | | | | | | | | | | | | | | | | Author: | jennnifer | | Posted: | Dec 11, 2023 11:52 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, infinibrix writes:
| | In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
| | I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
|
Interesting! However, as much as I would love to give my buyers time to decide
having stock out of my inventory but still in my physical shop that long will
create errors. What if I am adding stock to any of these lots? How will I note
the quantity discrepancy?
~Jen
|
I've always struggled to understand why sellers need a sale so badly that
they won't even allow that stock to be held up for 3 days! I mean 3 days?
really?
Any inconvenience you may have as a seller is comparatively minor compared to
the buyer who just wants to secure some items whilst they wait for a quote? It
takes a buyer a lot of effort to put a quote together and having a single item
disappear invalidates that quote making the process of requesting a quote next
to useless and extremely unhelpful from the buyers perspective!
Besides I don't really understand your concerns? You just add your new stock
to your inventory and regardless of which way the quote goes inventory will be
corrected accordingly however even if I'm overlooking something here we're
still probably talking about a 1 in 500 chance of an inconvenience to a seller
compared to a 1 in 5 chance of inconvenience to the buyer as there is a very
high chance of a quote being invalidated due to another buyer taking an item
contained within that quote!
|
Ah, I am not sure this is addressing my concern. I was simply worried about a
scenario where a buyer could place an order (taking the items out of my inventory)
and then that order and those parts would be in limbo for the time specified
for the buyer to decide to complete that order. For example, the 3 days that
were suggested here.
Do I get to see these orders before the buyer decides to pay for them? I would
have to account for these parts being 'reserved but not purchased' during
this in limbo time.
I don't know what a 1 in 500 chance refers to, but for any system that could
generate errors in my store inventory, I would be much more cautious than that!
I never add new stock without first clearing all open orders to be sure that
I don't adjust any item quantities incorrectly.
Thanks,
~Jen
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| | | | | | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Dec 11, 2023 12:09 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 52 times | | Topic: | Suggestions | |
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| | | Ah, I am not sure this is addressing my concern. I was simply worried about a
scenario where a buyer could place an order (taking the items out of my inventory)
and then that order and those parts would be in limbo for the time specified
for the buyer to decide to complete that order. For example, the 3 days that
were suggested here.
Do I get to see these orders before the buyer decides to pay for them? I would
have to account for these parts being 'reserved but not purchased' during
this in limbo time.
|
It would essentially be an order that you have not picked yet. If you have more
than one order to pick now, then your inventory is essentially "wrong"
when picking the first order if you check what is left and both buyers have ordered
the same part.
Parts would be in limbo, in the sense of they are ordered and not yet picked
but that order might not go through if the buyer decides that they don't
accept your fees. You would of course have to see the order so that you can enter
the postage costs and the order total.
If the buyer doesn't pay, then the parts would return to the store like any
cancelled order. Of course, there would be a lot of work if you physically pick
the order to determine the postage costs as you would also need to physically
return all the parts. But how many sellers really need to pick an order to determine
the postage costs these days?
If a buyer abuses it and keeps ordering without actually going through with an
order to purposely tie up your stock, then there is the option to stoplist them.
Of course, if possible it is much more preferable to the buyer (and seller) to
use instant checkout with prices shown before the order is placed.
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| | | | | | | | | | | | | | | | | | | Author: | infinibrix | | Posted: | Dec 14, 2023 14:10 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, jennnifer writes:
| | In Suggestions, infinibrix writes:
| | In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
| | I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
|
Interesting! However, as much as I would love to give my buyers time to decide
having stock out of my inventory but still in my physical shop that long will
create errors. What if I am adding stock to any of these lots? How will I note
the quantity discrepancy?
~Jen
|
I've always struggled to understand why sellers need a sale so badly that
they won't even allow that stock to be held up for 3 days! I mean 3 days?
really?
Any inconvenience you may have as a seller is comparatively minor compared to
the buyer who just wants to secure some items whilst they wait for a quote? It
takes a buyer a lot of effort to put a quote together and having a single item
disappear invalidates that quote making the process of requesting a quote next
to useless and extremely unhelpful from the buyers perspective!
Besides I don't really understand your concerns? You just add your new stock
to your inventory and regardless of which way the quote goes inventory will be
corrected accordingly however even if I'm overlooking something here we're
still probably talking about a 1 in 500 chance of an inconvenience to a seller
compared to a 1 in 5 chance of inconvenience to the buyer as there is a very
high chance of a quote being invalidated due to another buyer taking an item
contained within that quote!
|
Ah, I am not sure this is addressing my concern. I was simply worried about a
scenario where a buyer could place an order (taking the items out of my inventory)
and then that order and those parts would be in limbo for the time specified
for the buyer to decide to complete that order. For example, the 3 days that
were suggested here.
Do I get to see these orders before the buyer decides to pay for them? I would
have to account for these parts being 'reserved but not purchased' during
this in limbo time.
I don't know what a 1 in 500 chance refers to, but for any system that could
generate errors in my store inventory, I would be much more cautious than that!
I never add new stock without first clearing all open orders to be sure that
I don't adjust any item quantities incorrectly.
Thanks,
~Jen
|
Still makes no sense to me?
Scenario: You have 50x parts and a buyer generates a quote for 30x parts, You
and other potential buyers can now only see 20x parts in your store inventory.
Whilst the 30x quoted parts are being held for the buyer you add 5x more parts
as new stock. Your inventory now shows 25x parts and will remain this way if
the buyer ends up accepting the quote. If they don't accept the quote your
stock level will bump back up to 55x parts?
Even if the unlikely scenario occurs where you happen to add inventory to a stock
bin where actual physical remaining stock you see with your own eyes doesn't
match what it says on Bricklink what does this matter? (Have trust in the system!)
besides which within a 3 day quoting period it will probably occur to you why
there is a quantity mis-match as you will re-call quoting them either way if
your bin shows more stock than Bricklink inventory itself its not as if you need
to be concerned with stock oversights and letting customers down which is the
important thing. If there is a true stock anomaly just count and re-list that
excess stock at a later date once the existing stock as sold out plus you can
probably just check current quotes to see if the parts in question have been
allocated there anyway?
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| | | | | | | | | | | | | | | Author: | zorbanj | | Posted: | Dec 11, 2023 09:42 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| It's an order, so I would think the items would not be removed from inventory,
like what happens now with manual invoice orders. If a store doesn't have
hidden fees then this would not affect them.
The OP is spot on in bringing this up, it's a problem for buyers.
In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
| | I would have this be an account setting. For my shop I would set this to 3 days.
The order could also be auto-cancelled after 3 days like quotes, with no feedback
allowed by either the buyer or seller.
|
Interesting! However, as much as I would love to give my buyers time to decide,
having stock out of my inventory but still in my physical shop that long will
create errors. What if I am adding stock to any of these lots? How will I note
the quantity discrepancy?
~Jen
| |
In Suggestions, jennnifer writes:
| | In Suggestions, zorbanj writes:
How long would all the items in a cart be removed from a shop and reserved for
a buyer while they decide to pay or not?
~Jen
| |
In Suggestions, yorbrick writes:
| |
I'd prefer they just make orders non-binding until the full price of the
order is given.
|
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| | | | | | | | | | | | | | | | | Author: | peregrinator | | Posted: | Dec 11, 2023 09:54 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, zorbanj writes:
| | It's an order, so I would think the items would not be removed from inventory,
like what happens now with manual invoice orders. If a store doesn't have
hidden fees then this would not affect them.
|
Manual invoice orders (as opposed to Quotes) definitely remove items from inventory.
|
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| | | | | | | | | | | | | | | | | Author: | jennnifer | | Posted: | Dec 11, 2023 12:03 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, zorbanj writes:
| | It's an order, so I would think the items would not be removed from inventory,
like what happens now with manual invoice orders. If a store doesn't have
hidden fees then this would not affect them.
The OP is spot on in bringing this up, it's a problem for buyers.
|
Oh, I agree completely that hidden or crazy fees are a big problem for buyers!
I was never defending that practice. Any store that doesn't have fees clearly
communicated and very visible in their terms is not very good in my opinion.
I was only concerned about the logistics of the suggestion that buyers can place
a non-binding order. It really affects the store inventory. It could also encourage
buyers to 'comparison shop' by placing multiple orders for the same items
and then later deciding which to actually purchase.
I think our Quote system is the best compromise if it actually worked properly!
It should be a clear and obvious choice right from the start of checkout that
it's an option to get the full total without committing to a purchase. It
should also generate a big noticeable notification for sellers so they have a
chance to process them right away and reduce the risk to the buyer that the stock
moves before a decision is made. And, it should be on by default for every store
not completely using IC.
Thanks!
~Jen
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| | | | | Author: | jennnifer | | Posted: | Dec 10, 2023 10:43 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 65 times | | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| | When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
|
It would be difficult to require Instant Checkout when the process does not yet
account for location-based postal systems such as the US and Canada.
~Jen
|
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| | | | | Author: | Emporiosa | | Posted: | Dec 10, 2023 10:51 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| | | When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
|
I 100% agree that all fees should be up front and visible. I would love that
the platform become truly fully IC like the other site (and anything "manual"
is a forced quote), but BL really hasn't been able to keep up to support
many countries to allow for it  I'm sure Canada isn't the only country
that isn't fully IC supported yet.
|
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| | | | | Author: | LeeGo73 | | Posted: | Dec 10, 2023 11:27 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| | As a buyer, it's very annoying having to fill baskets at several stores where
I of course keep track of prices, only to find out later the seller(s) charge
PayPal fees, packing fees, processing fees, ... It makes comparing between shops
as good as impossible.
At least the min. buy setting is announced up front (and I usually filter out
stores with a high min. buy). But these extra "fees" for whatever reason,
is done at the very last step of checkout or even only mentioned in the T&C.
I'm not advocating sellers should not be able to cover their costs, including
even packing costs, but these should be included in their "item prices"
on the one hand (PayPal % fee) and "shipping and handling costs" on the
other hand (packaging material, order processing fees, ...).
Sellers that really don't want to adjust prices or pay they PayPal fee, can
remove PayPal as valid payment method.
When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
|
You are a seller also, so I checked how you approach this in your shop.
You are also charging packing, handling and paypal fees but you include these
in your shipping cost. If IC could be properly setup these additional charges
would also be shown before checkout.
In your terms you mention a 2% discount when paying with IBAN, but this does
not seem to function when I tested it on an €80 set.
You offer several shipment options to Netherlands. If I wanted to buy 1x 4073
the shipping options according to your terms are
small letter untracked €2,95
large letter untracked €6,95
large letter tracked €8,25
parcel to parcelshop tracked €7,25
But when I go to the order process the only shipping option available is large
letter tracked for €10,25. which is €2 above your advertised price, and €7,30
more than the cheapest option.
Maybe you could fix your own shop before complaining about others?
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| | | | | | | Author: | Gaston.La.Brick | | Posted: | Dec 10, 2023 11:58 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 68 times | | Topic: | Suggestions | |
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| | | You are a seller also, so I checked how you approach this in your shop.
You are also charging packing, handling and paypal fees but you include these
in your shipping cost. If IC could be properly setup these additional charges
would also be shown before checkout.
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You are missing my point: it's not a technical thing. You are correct I use
a single "shipping and handling fee", which is easy for the buyer and
very transparant.
Other stores, often technically setup correctly, charge "1 euro per lot +
4.35% when PayPal fee + 3 euro for general packaging", which is the opposite
from transparancy.
| | In your terms you mention a 2% discount when paying with IBAN, but this does
not seem to function when I tested it on an €80 set.
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You have a correct point, thanks for testing! 
BrickLink recently got my shipping methods removed, and I had to recreate them.
I forgot to configure that part, so I now want ahead and deleted that line in
the general T&C. Thanks for pointing that out!
| | You offer several shipment options to Netherlands. If I wanted to buy 1x 4073
the shipping options according to your terms are
small letter untracked €2,95
large letter untracked €6,95
large letter tracked €8,25
parcel to parcelshop tracked €7,25
But when I go to the order process the only shipping option available is large
letter tracked for €10,25. which is €2 above your advertised price, and €7,30
more than the cheapest option.
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Again you found some bad configuration after I had to recreate my shipping methods.
I will go ahead and fix it later today! Once again: thank you for pointing that
out!
| | Maybe you could fix your own shop before complaining about others?
|
You have a valid point there were/are some errors in my configuration. But that's
what they are: errors. It has nothing to do with my initial suggestion (which
is not a complaint by the way).
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| | | | | Author: | firelordi | | Posted: | Dec 10, 2023 12:49 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 60 times | | Topic: | Suggestions | |
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| Isn't it up to everyone to look at the terms and conditions of the shop?
The additional costs are usually announced there.
If nothing is stated, I can understand the suggestion.
And then it's up to each person whether they buy there or not.
It has the same impact on the price guide as sets without figures or prices that
are completely inflated, driving up the average.
But there are often people who don't take the time to read the terms shipping
tables.
For example, I know from a friend that he has a huge table with the shipping
costs on his site. He also states shipping costs xy up to the value of the goods
xy, if the value of the goods is above that, shipping costs xy, this is then
also stated to the buyer in the purchase process and you accept this with the
purchase confirmation.
When the order is then invoiced, there are cancel requests because the shipping
costs are too high, even though it is stated accordingly in the order.
just because the buyer is too lazy to deal with the terms and shipping tables.
You often ask yourself why retailers spend hours of effort creating their terms
and shipping tables for various countries when no one pays attention to it anyway.
So there are a lot of ifs and buts
In Suggestions, Gaston.La.Brick writes:
| | As a buyer, it's very annoying having to fill baskets at several stores where
I of course keep track of prices, only to find out later the seller(s) charge
PayPal fees, packing fees, processing fees, ... It makes comparing between shops
as good as impossible.
At least the min. buy setting is announced up front (and I usually filter out
stores with a high min. buy). But these extra "fees" for whatever reason,
is done at the very last step of checkout or even only mentioned in the T&C.
I'm not advocating sellers should not be able to cover their costs, including
even packing costs, but these should be included in their "item prices"
on the one hand (PayPal % fee) and "shipping and handling costs" on the
other hand (packaging material, order processing fees, ...).
Sellers that really don't want to adjust prices or pay they PayPal fee, can
remove PayPal as valid payment method.
When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
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| | | | | | | Author: | yorbrick | | Posted: | Dec 10, 2023 13:33 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 65 times | | Topic: | Suggestions | |
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| | | It has the same impact on the price guide as sets without figures or prices that
are completely inflated, driving up the average.
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Sets without figures have no impact on the price guide, if they are correctly
listed as incomplete.
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| | | | | Author: | BrickDeals | | Posted: | Dec 10, 2023 22:35 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 85 times | | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| | As a buyer, it's very annoying having to fill baskets at several stores where
I of course keep track of prices, only to find out later the seller(s) charge
PayPal fees, packing fees, processing fees, ... It makes comparing between shops
as good as impossible.
At least the min. buy setting is announced up front (and I usually filter out
stores with a high min. buy). But these extra "fees" for whatever reason,
is done at the very last step of checkout or even only mentioned in the T&C.
I'm not advocating sellers should not be able to cover their costs, including
even packing costs, but these should be included in their "item prices"
on the one hand (PayPal % fee) and "shipping and handling costs" on the
other hand (packaging material, order processing fees, ...).
Sellers that really don't want to adjust prices or pay they PayPal fee, can
remove PayPal as valid payment method.
When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
|
I agree. Added fees should be banned, because they cause catalog manipulation
and unfair competitive practices.
A seller who tacks on fees will always be able to price lower than those who
are upfront.
California Senate Bill 478 will be enforced in CA starting July 1, 2024.
This bill will declare that it is an unfair method of competition or an unfair
or deceptive act or practice to advertise, display, or offer “a price for a good
or service that does not include all mandatory fees or charges other than” “taxes
and fees imposed by a government” and “reasonably and actually incurred” postage
or shipping charges.
The penalty for not complying will be $1,000 per violation.
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| | | | | Author: | jonwil | | Posted: | Dec 11, 2023 04:06 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 51 times | | Topic: | Suggestions | |
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| I don't agree with banning extra fees but it should be a requirement that
ALL extra fees be disclosed up-front in a standard way that you can easily see
when comparing shops.
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| | | | | Author: | infinibrix | | Posted: | Dec 11, 2023 05:47 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 62 times | | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| | As a buyer, it's very annoying having to fill baskets at several stores where
I of course keep track of prices, only to find out later the seller(s) charge
PayPal fees, packing fees, processing fees, ... It makes comparing between shops
as good as impossible.
At least the min. buy setting is announced up front (and I usually filter out
stores with a high min. buy). But these extra "fees" for whatever reason,
is done at the very last step of checkout or even only mentioned in the T&C.
I'm not advocating sellers should not be able to cover their costs, including
even packing costs, but these should be included in their "item prices"
on the one hand (PayPal % fee) and "shipping and handling costs" on the
other hand (packaging material, order processing fees, ...).
Sellers that really don't want to adjust prices or pay they PayPal fee, can
remove PayPal as valid payment method.
When instant checkout would be required for all stores (and I don't see why
not, seems like a logical evolution), the full cost of an order including all
fees the seller feels he should charge, is transparant to the buyer while he
is filling baskets. It's also more fair to sellers, as they are compared
with each other on equal grounds.
|
I've been calling for the same however what I think we really need is a restriction
on only allowing sellers to charge one simple fee which should be displayed as
a Shipping/Handling fee. This single charge can include actual shipping cost,
packing materials, picking time or whatever else the seller feels necessary
in order to cover their costs whilst making it simple for the buyer to understand
The other thing I would say is that 90% of orders placed in my store probably
fit within the entry level 100g shipping rate of which 70% are under £20 in value
therefore whether the seller uses IC or not perhaps Bricklink could make it compulsory
to display a sellers basic entry shipping/handling charge so that while searching
for a part this shipping rate is displayed alongside the part similar to how
Brickowl do things. Obviously buyers will need to take into account that this
basic rate may not apply for large or high value orders but it does at least
show some transparency of what you can expect to pay without needing to click
into a store
IC should remain optional but just make it so that buyers have the right to cancel
where the seller manually invoices
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| | | | | | | Author: | peregrinator | | Posted: | Dec 11, 2023 08:12 | | Subject: | Re: Disallow adding fees to the order | | Viewed: | 51 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | The other thing I would say is that 90% of orders placed in my store probably
fit within the entry level 100g shipping rate of which 70% are under £20 in value
therefore whether the seller uses IC or not perhaps Bricklink could make it compulsory
to display a sellers basic entry shipping/handling charge so that while searching
for a part this shipping rate is displayed alongside the part similar to how
Brickowl do things. Obviously buyers will need to take into account that this
basic rate may not apply for large or high value orders but it does at least
show some transparency of what you can expect to pay without needing to click
into a store
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Yes - I think that estimated shipping costs should be shown - the seller should
not be able to hide them.
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