Discussion Forum: Thread 351139

 Author: CE_Anastasia View Messages Posted By CE_Anastasia
 Posted: Dec 4, 2023 17:29
 Subject: Norway Tax Implementation
 Viewed: 503 times
 Topic: Administrative
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CE_Anastasia

Location:  USA, California
Member Since Contact Type Status
Nov 9, 2020 Contact Member Admin
Buying Privileges - OKBuying Privileges - OK
BrickLink Administrator
Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Dec 4, 2023 19:13
 Subject: Re: Norway Tax Implementation
 Viewed: 92 times
 Topic: Administrative
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wildchicken13 (880)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
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Store: Wild Chicken
In Administrative, CE_Anastasia writes:
  This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).

No way!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 4, 2023 20:36
 Subject: Re: Norway Tax Implementation
 Viewed: 92 times
 Topic: Administrative
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1001bricks (53640)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Yay!

Imagine - these poor guys already don't have any night...

https://en.wikipedia.org/wiki/Midnight_sun

... we really don't want also deprive them of LEGO

Thank you!
 Author: sarahjadesigns View Messages Posted By sarahjadesigns
 Posted: Dec 6, 2023 03:26
 Subject: Re: Norway Tax Implementation
 Viewed: 82 times
 Topic: Administrative
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sarahjadesigns (27)

Location:  Norway, Hordaland
Member Since Contact Type Status
May 6, 2022 Contact Member Buyer
Buying Privileges - OK
As a buyer in Norway, I'm very happy to hear this. It means I'll be able
to continue making purchases without having to pay 20–25 USD in fees and customs
for every single small order when it arrives. Had this change not been implemented
on BL, it would've made most of my orders prohibitively expensive. I cannot
stress enough how welcome this change is.

Sellers be aware: it's very important to mark the outside of packages
with this new info. It's usually recommended to have this with the seller's
address, something like "VAT paid by LEGO BrickLink, Inc., VOEC #(insert
number here*)". In my experience, this or similar markings has worked
well on other marketplaces like eBay and Etsy.

* BL's VOEC number is not yet available on the help page, but I'm
hoping it will be soon or that a helpful person might be able to share it here.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 6, 2023 08:06
 Subject: Re: Norway Tax Implementation
 Viewed: 73 times
 Topic: Administrative
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peregrinator (893)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Administrative, sarahjadesigns writes:
  As a buyer in Norway, I'm very happy to hear this. It means I'll be able
to continue making purchases without having to pay 20–25 USD in fees and customs
for every single small order when it arrives. Had this change not been implemented
on BL, it would've made most of my orders prohibitively expensive. I cannot
stress enough how welcome this change is.

Sellers be aware: it's very important to mark the outside of packages
with this new info. It's usually recommended to have this with the seller's
address, something like "VAT paid by LEGO BrickLink, Inc., VOEC #(insert
number here*)". In my experience, this or similar markings has worked
well on other marketplaces like eBay and Etsy.

* BL's VOEC number is not yet available on the help page, but I'm
hoping it will be soon or that a helpful person might be able to share it here.


I don't think they will share the VOEC number publicly - it will only appear
on VAT receipts for actual orders. This is the case with BL's IOSS numbers
for the UK and EU.
 Author: YellowHands View Messages Posted By YellowHands
 Posted: Jun 29, 2024 09:09
 Subject: Re: Norway Tax Implementation
 Viewed: 54 times
 Topic: Administrative
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YellowHands (263)

Location:  Norway
Member Since Contact Type Status
Apr 28, 2016 Contact Member Buyer
Buying Privileges - OK
hei, hvordan har denne prosessen vært for deg i det siste? Jeg får fortsatt brev
om at jeg må betale vat 2 ganger.
 Author: gvbricks View Messages Posted By gvbricks
 Posted: Dec 7, 2023 11:28
 Subject: Re: Norway Tax Implementation
 Viewed: 62 times
 Topic: Technical Issues
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gvbricks (8649)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Jul 8, 2009 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Green Valley Bricks
Please add message template macros for each national tax implementation.

For EU VAT we have VATINC-EQ and VATAMOUNT and some other macros.

For US sales we have ORDERSALESTAX-EQ and ORDERSALESTAX macros.

Such macros have not yet been implemented or at least not documented for Australian
GST, UK VAT, Norway VAT and New Zealand GST:

https://www.bricklink.com/help.asp?helpID=661
https://www.bricklink.com/help.asp?helpID=662

Thank you very much!

In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team
 Author: Storeslem View Messages Posted By Storeslem
 Posted: Dec 8, 2023 19:30
 Subject: Re: Norway Tax Implementation
 Viewed: 61 times
 Topic: Administrative
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Storeslem (138)

Location:  Norway, Buskerud
Member Since Contact Type Status
Oct 27, 2023 Contact Member Buyer
Buying Privileges - OK
This change about the 3000nok minimum buy makes me automatically not able to
buy in 50% of all stores in bricklink, just because im located in norway they
dont want to trade with us.

I can no longer buy from any stores and it sucks, and on top of it i must also
pay 25% more on checkout in the storess that do,im actually forced to stop my
hobby with this changes so frustrating!
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 9, 2023 02:15
 Subject: Re: Norway Tax Implementation
 Viewed: 75 times
 Topic: Administrative
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SylvainLS (48)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
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Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Administrative, Storeslem writes:
  This change about the 3000nok minimum buy makes me automatically not able to
buy in 50% of all stores in bricklink, just because im located in norway they
dont want to trade with us.

If you’re seeing a yellow panel “Seller does not support orders shipping to Norway
when each item is less than NOK 3,000 (~US $273.59)” in a store, it’s because
the seller doesn’t have an Onsite payment method associated with Norway.

Onsite payment methods are Stripe or ‘PayPal Onsite’ (not ‘PayPal’).

An Onsite payment method is necessary for BL to collect the import VAT.

So, IOW, it’s not a new ‘minimum buy,’ it’s a ‘failure’ from the sellers to provide
an Onsite payment method for you and you should redirect them to CE_Anastasia’s
post.

Also, as already said, it’s because of a Norvegian law, not a whim from BrickLink.


  I can no longer buy from any stores and it sucks, and on top of it i must also
pay 25% more on checkout in the storess that do,im actually forced to stop my
hobby with this changes so frustrating!

You’re actually paying less with this new rules than you did before when BL collects
VAT (so, items below NOK 3,000) because you don’t have to pay a brokering fee
to the postal or courrier services at delivery.

Before: pay 1,000 to the seller, plus pay 250 + brokering fee at delivery.
Now: pay 1,250 to seller+BL, nothing at delivery.

And if you buy items that are all above NOK 3,000, you pay at delivery like before.
 Author: Tunsberg View Messages Posted By Tunsberg
 Posted: Dec 20, 2023 06:45
 Subject: (Cancelled)
 Viewed: 47 times
 Topic: Administrative
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Tunsberg (45)

Location:  Norway, Vestfold
Member Since Contact Type Status
Mar 18, 2015 Contact Member Buyer
Buying Privileges - OK
(Cancelled)
 Author: Tunsberg View Messages Posted By Tunsberg
 Posted: Dec 20, 2023 06:45
 Subject: Re: Norway Tax Implementation
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 Topic: Administrative
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Tunsberg (45)

Location:  Norway, Vestfold
Member Since Contact Type Status
Mar 18, 2015 Contact Member Buyer
Buying Privileges - OK
Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.

What is my next step to get a refund of the VAT paid to BL?


In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 20, 2023 13:26
 Subject: Re: Norway Tax Implementation
 Viewed: 72 times
 Topic: Administrative
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1001bricks (53640)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Administrative, Tunsberg writes:
  Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.

What is my next step to get a refund of the VAT paid to BL?

VOEC HAS to be written at least in the postal address/sticker.

The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.

It's not BrickLink fault, and they won't refund you.

Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
 Author: braten1 View Messages Posted By braten1
 Posted: Dec 22, 2023 09:20
 Subject: Re: Norway Tax Implementation
 Viewed: 60 times
 Topic: Administrative
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braten1 (532)

Location:  Norway, Buskerud
Member Since Contact Type Status
Aug 7, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Mursten's Bricks
The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.

The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.


In Administrative, 1001bricks writes:
  In Administrative, Tunsberg writes:
  Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.

What is my next step to get a refund of the VAT paid to BL?

VOEC HAS to be written at least in the postal address/sticker.

The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.

It's not BrickLink fault, and they won't refund you.

Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 22, 2023 09:24
 Subject: Re: Norway Tax Implementation
 Viewed: 67 times
 Topic: Administrative
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SylvainLS (48)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Administrative, braten1 writes:
  The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.

The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.

Yes, it should be the same for EU import VAT.  But BrickLink doesn’t do it 😤
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 22, 2023 13:21
 Subject: Re: Norway Tax Implementation
 Viewed: 65 times
 Topic: Administrative
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1001bricks (53640)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Administrative, SylvainLS writes:
  In Administrative, braten1 writes:
  The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.

The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.

Yes, it should be the same for EU import VAT.  But BrickLink doesn’t do it 😤

But it can't be BrickLink concern: they don't process the shipping and
apply the proper stickers / invoice, so they've no idea if the seller did
it well or not. In this case, why would they refund on an assumption? Sorry.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 22, 2023 13:29
 Subject: Re: Norway Tax Implementation
 Viewed: 58 times
 Topic: Administrative
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SylvainLS (48)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
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Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Administrative, 1001bricks writes:
  […]
  Yes, it should be the same for EU import VAT.  But BrickLink doesn’t do it 😤

But it can't be BrickLink concern: they don't process the shipping and
apply the proper stickers / invoice, so they've no idea if the seller did
it well or not. In this case, why would they refund on an assumption? Sorry.

That’s the solution approved by the EU council.
Reference: https://www.grantthornton.nl/en/insights-en/topics/vat/eu-solutions-to-ioss-problems-approved/
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 22, 2023 13:33
 Subject: Re: Norway Tax Implementation
 Viewed: 63 times
 Topic: Administrative
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1001bricks (53640)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Administrative, SylvainLS writes:
  In Administrative, 1001bricks writes:
  […]
  Yes, it should be the same for EU import VAT.  But BrickLink doesn’t do it 😤

But it can't be BrickLink concern: they don't process the shipping and
apply the proper stickers / invoice, so they've no idea if the seller did
it well or not. In this case, why would they refund on an assumption? Sorry.

That’s the solution approved by the EU council.
Reference: https://www.grantthornton.nl/en/insights-en/topics/vat/eu-solutions-to-ioss-problems-approved/

Sure:

If a customer has been charged import VAT, then the supplier should refund
the customer the VAT that was charged at the point of supply.

Problem is, it can't apply to a Marketplace. The Marketplace collects VAT
but the supplier is the seller, the Shop.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 22, 2023 13:40
 Subject: Re: Norway Tax Implementation
 Viewed: 55 times
 Topic: Administrative
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SylvainLS (48)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Administrative, 1001bricks writes:
  […]
  That’s the solution approved by the EU council.
Reference: https://www.grantthornton.nl/en/insights-en/topics/vat/eu-solutions-to-ioss-problems-approved/

Sure:

If a customer has been charged import VAT, then the supplier should refund
the customer the VAT that was charged at the point of supply.

“The solution allows sellers or deemed supplier marketplaces to reclaim
in subsequent IOSS returns any import VAT incorrectly charged by Customs.”


  Problem is, it can't apply to a Marketplace. The Marketplace collects VAT
but the supplier is the seller, the Shop.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 22, 2023 13:49
 Subject: Re: Norway Tax Implementation
 Viewed: 67 times
 Topic: Administrative
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1001bricks (53640)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Administrative, SylvainLS writes:
  In Administrative, 1001bricks writes:
  […]
  That’s the solution approved by the EU council.
Reference: https://www.grantthornton.nl/en/insights-en/topics/vat/eu-solutions-to-ioss-problems-approved/

Sure:

If a customer has been charged import VAT, then the supplier should refund
the customer the VAT that was charged at the point of supply.

“The solution allows sellers or deemed supplier marketplaces to reclaim
in subsequent IOSS returns any import VAT incorrectly charged by Customs.”

Oh OK then. Fair for the customer. But then the MarketPlace should communicate
with the seller, ensure they're educated on this subject, and in some cases
close the shop if they've to refund abnormally often. More Administration
rules to set up and tasks involved... Prettu complex IMO.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 22, 2023 14:23
 Subject: Re: Norway Tax Implementation
 Viewed: 52 times
 Topic: Administrative
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SylvainLS (48)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
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Store Closed Store: BuyerOnly
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In Administrative, 1001bricks writes:
  […]
Oh OK then. Fair for the customer. But then the MarketPlace should communicate
with the seller, ensure they're educated on this subject, and in some cases
close the shop if they've to refund abnormally often. More Administration
rules to set up and tasks involved... Prettu complex IMO.

“I’m keeping your money because it’s too complicated for me to do more than what
I should do which is just to take that proof from Customs you gave me and refund
you.”


Besides, it’s not really fair to the customer: you buy €100, you pay +€20 of
VAT to the marketplace, and then €24 of VAT to customs (+ brokerage fee), and
you get refunded €20 by the marketplace.
You are still out €4 + the fee.
Better than being out €24 + the fee but not exactly fair.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 22, 2023 14:34
 Subject: Re: Norway Tax Implementation
 Viewed: 95 times
 Topic: Administrative
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1001bricks (53640)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  
  Oh OK then. Fair for the customer. But then the MarketPlace should communicate
with the seller, ensure they're educated on this subject, and in some cases
close the shop if they've to refund abnormally often. More Administration
rules to set up and tasks involved... Prettu complex IMO.

“I’m keeping your money because it’s too complicated for me to do more than what
I should do which is just to take that proof from Customs you gave me and refund
you.”

Oh - it'd not be the first time they're late on something; see the Canadian
taxes, the markup margin taxation, and some buyer complained yesterday saying
he's not taxable

I meant, for now instead of waiting for BrickLink, it could be instead the Seller
role to refund the double taxation, especially if he didn't respected or
applied the due procedure.
 Author: LeeGo73 View Messages Posted By LeeGo73
 Posted: Jan 22, 2024 06:17
 Subject: Re: Norway Tax Implementation
 Viewed: 52 times
 Topic: Administrative
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LeeGo73 (1431)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Dec 28, 2020 Contact Member Seller
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Store: 2 buy 4 Bricks
In Administrative, braten1 writes:
  The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.

The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.


In Administrative, 1001bricks writes:
  In Administrative, Tunsberg writes:
  Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.

What is my next step to get a refund of the VAT paid to BL?

VOEC HAS to be written at least in the postal address/sticker.

The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.

It's not BrickLink fault, and they won't refund you.

Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...

According to bricklink instructions "You MUST NOT use BrickLink’s VOEC number
for any other purpose and NEVER write this number on your packages."

This contradicts what has been said above. Which one is it; MUST or MUST NOT?
 Author: helge View Messages Posted By helge
 Posted: Jan 22, 2024 06:50
 Subject: Re: Norway Tax Implementation
 Viewed: 59 times
 Topic: Administrative
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helge (24908)

Location:  Norway
Member Since Contact Type Status
Jun 30, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: HELGE's sets & bricks
In Administrative, LeeGo73 writes:
  In Administrative, braten1 writes:
  The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.

The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.


In Administrative, 1001bricks writes:
  In Administrative, Tunsberg writes:
  Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.

What is my next step to get a refund of the VAT paid to BL?

VOEC HAS to be written at least in the postal address/sticker.

The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.

It's not BrickLink fault, and they won't refund you.

Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...

According to bricklink instructions "You MUST NOT use BrickLink’s VOEC number
for any other purpose and NEVER write this number on your packages."

This contradicts what has been said above. Which one is it; MUST or MUST NOT?

MUST: registered on the CN 23 electronically (will not be visible on the printout)
MUST NOT: written on the package

Same as shipping from Norway to EU. Which did not work very well in the beginning
either as the Norwegian postal service had not made it possible to register the
number electronically in the start, but (except for Sweden) works very well now.

In Sweden they will charge VAT again if they suspect something is wrong, and
if you complain and document that all were correct, they will answer something
like "Yes, we can see that your information is correct, but since we charged
VAT, something must be wrong" And they will never admit that it was themselves
that made the mistake.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jan 22, 2024 07:21
 Subject: Re: Norway Tax Implementation
 Viewed: 44 times
 Topic: Administrative
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SylvainLS (48)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Administrative, helge writes:
  […]
In Sweden they will charge VAT again if they suspect something is wrong, and
if you complain and document that all were correct, they will answer something
like "Yes, we can see that your information is correct, but since we charged
VAT, something must be wrong" And they will never admit that it was themselves
that made the mistake.

Bureaucracy….

Even when there’s an ombudsperson, it’s generally a pain because you need to
make a formal (written) complaint first, then you wait, then you appeal to the
mediator, then you wait again….
All that for a few euros.
 Author: Give.Me.A.Brick View Messages Posted By Give.Me.A.Brick
 Posted: Jan 22, 2024 07:22
 Subject: Re: Norway Tax Implementation
 Viewed: 53 times
 Topic: Administrative
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Give.Me.A.Brick (10756)

Location:  Portugal
Member Since Contact Type Status Collage
Nov 25, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Give Me A Brick ϟ
In Administrative, helge writes:
  In Administrative, LeeGo73 writes:
  In Administrative, braten1 writes:
  The same happend to me on my first order after the new system, seller forgot,
and did not write VIEC number on the outside.

The cost for handling at the post office you wont get refunded, but it should
be Bricklink's task to refund the taxes if you got proof of payment. It have
happen me a few times on ebay and its really easy to get them to refund taxes
as long as you have a copy of the recipt for paying taxes at Norwegian post office.
Norwegian post office on the other hand would never refund you as long as its
not possible to read VOEC number on the package some wear.


In Administrative, 1001bricks writes:
  In Administrative, Tunsberg writes:
  Yesterday I recieved my first package after this new system, and sadly I had
to pay the VAT again at pick up since the VOEC number was not registered or printed
on the package by the seller.

What is my next step to get a refund of the VAT paid to BL?

VOEC HAS to be written at least in the postal address/sticker.

The BrickLink receipt to include for Customs office is sent to the seller and
he has to put it in a clear plastic pocket outside the envelope/parcel.

It's not BrickLink fault, and they won't refund you.

Please contact the seller who apparently didn't do it properly, and try to
discuss with them. Please be cool; it's brand new for Norway (on BrickLink)
and I guess MANY aren't aware...

According to bricklink instructions "You MUST NOT use BrickLink’s VOEC number
for any other purpose and NEVER write this number on your packages."

This contradicts what has been said above. Which one is it; MUST or MUST NOT?

MUST: registered on the CN 23 electronically (will not be visible on the printout)
MUST NOT: written on the package

Same as shipping from Norway to EU. Which did not work very well in the beginning
either as the Norwegian postal service had not made it possible to register the
number electronically in the start, but (except for Sweden) works very well now.

In Sweden they will charge VAT again if they suspect something is wrong, and
if you complain and document that all were correct, they will answer something
like "Yes, we can see that your information is correct, but since we charged
VAT, something must be wrong" And they will never admit that it was themselves
that made the mistake.

I'm trying to fill BL VOEC 7digit number in UPS site and it says format is
wrong.

So, I tried to add NO in the beginning and it didn't work, also played with
MVA and didn't work either.

So, is BrickLink's VOEC/TAX ID wrong or is it UPS site wrong?
 Author: Torandre View Messages Posted By Torandre
 Posted: Jan 22, 2024 05:05
 Subject: Re: Norway Tax Implementation
 Viewed: 62 times
 Topic: Administrative
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Torandre (7)

Location:  Norway, Hordaland
Member Since Contact Type Status
Aug 29, 2022 Contact Member Buyer
Buying Privileges - OK
I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?



In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team
 Author: Dino View Messages Posted By Dino
 Posted: Jan 22, 2024 06:44
 Subject: Re: Norway Tax Implementation
 Viewed: 47 times
 Topic: Administrative
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Dino (486)

Location:  Luxembourg
Member Since Contact Type Status
Oct 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: dino's world
Nobody can help you get the money back from Bricklink. Bricklink refuses any
repayment! Try the seller or your carrier.

Good luck!

In Administrative, Torandre writes:
  I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?



In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team
 Author: Tunsberg View Messages Posted By Tunsberg
 Posted: Jan 23, 2024 04:40
 Subject: Re: Norway Tax Implementation
 Viewed: 56 times
 Topic: Administrative
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Tunsberg (45)

Location:  Norway, Vestfold
Member Since Contact Type Status
Mar 18, 2015 Contact Member Buyer
Buying Privileges - OK
I have tried to contact Bricklink several time, but I have not recieved any response.
It looks like they want to keep the 80 euros.

It should be pretty simple for Bricklink. Either collect VAT and refund when
they make mistakes, or stop collecting VAT at all.

The seller says it is impossible for him to refund the VAT because it is already
sent to Bricklink. Does anyone know if that is correct?

If it is Bricklinks task to refund, and they do not respond, I guess my next
step should be to contact Norwegian tax authorities to get Bricklink delisted
from VOEC.


In Administrative, Torandre writes:
  I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?



In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team
 Author: LeeGo73 View Messages Posted By LeeGo73
 Posted: Jan 23, 2024 04:48
 Subject: Re: Norway Tax Implementation
 Viewed: 44 times
 Topic: Administrative
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LeeGo73 (1431)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Dec 28, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 2 buy 4 Bricks
In Administrative, Tunsberg writes:
  I have tried to contact Bricklink several time, but I have not recieved any response.
It looks like they want to keep the 80 euros.

It should be pretty simple for Bricklink. Either collect VAT and refund when
they make mistakes, or stop collecting VAT at all.

The seller says it is impossible for him to refund the VAT because it is already
sent to Bricklink. Does anyone know if that is correct?

If it is Bricklinks task to refund, and they do not respond, I guess my next
step should be to contact Norwegian tax authorities to get Bricklink delisted
from VOEC.


In Administrative, Torandre writes:
  I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?



In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team

I can confirm that Paypal collects the VAT in behalf of Bricklink. The ammount
is taken from the total payment and automatically forwarded to Bricklink. The
seller does not have possession of the VAT money at any point in time.
 Author: Tunsberg View Messages Posted By Tunsberg
 Posted: Jan 23, 2024 04:53
 Subject: Re: Norway Tax Implementation
 Viewed: 82 times
 Topic: Administrative
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Tunsberg (45)

Location:  Norway, Vestfold
Member Since Contact Type Status
Mar 18, 2015 Contact Member Buyer
Buying Privileges - OK
I have tried to contact Bricklink several time, but I have not recieved any response.
It looks like they want to keep the 80 euros.

It should be pretty simple for Bricklink. Either collect VAT and refund when
they make mistakes, or stop collecting VAT at all.

The seller says it is impossible for him to refund the VAT because it is already
sent to Bricklink. Does anyone know if that is correct?

If it is Bricklinks task to refund, and they do not respond, I guess my next
step should be to contact Norwegian tax authorities to get Bricklink delisted
from VOEC.


In Administrative, Torandre writes:
  I have recived double VAT on both orders this week. Any one can help with returning
from bricklink the double VAT?



In Administrative, CE_Anastasia writes:
  Dear BrickLink members,

This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.

Here is a summary of changes to come:

1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.

For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.

Thank you,
The BrickLink Team
 Author: Tunsberg View Messages Posted By Tunsberg
 Posted: Jan 23, 2024 06:39
 Subject: (Cancelled)
 Viewed: 34 times
 Topic: Administrative
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Tunsberg (45)

Location:  Norway, Vestfold
Member Since Contact Type Status
Mar 18, 2015 Contact Member Buyer
Buying Privileges - OK
(Cancelled)
 Author: kayvidt View Messages Posted By kayvidt
 Posted: Feb 15, 2024 12:04
 Subject: Re: Norway Tax Implementation
 Viewed: 73 times
 Topic: Administrative
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kayvidt (151)

Location:  Norway, Vestfold
Member Since Contact Type Status
Aug 17, 2017 Contact Member Buyer
Buying Privileges - OK
I've also had to pay doble VAT and have sendt messages both to the seller
and Admin at Bricklink. The seller says that I have to contact Bricklink, but
there has been no return to my request. I hope this issue will attended soon.
 Author: yhagger View Messages Posted By yhagger
 Posted: Mar 16, 2024 16:34
 Subject: Re: Norway Tax Implementation
 Viewed: 92 times
 Topic: Administrative
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yhagger (24)

Location:  Norway, Akershus
Member Since Contact Type Status
May 14, 2022 Contact Member Buyer
Buying Privileges - OK
Anastasia has just updated the info page. Hopefully it will get better

https://www.bricklink.com/help.asp?helpID=2616

"Sellers are required to ensure that VOEC number issued by BrickLink is provided
to Norwegian Customs authorities for each order that contains only low-value
items.

Failure to provide a VOEC number from BrickLink may result in errors and delays
because an order’s value would have to be identified at the border.

How to provide the VOEC number digitally:

Freight by postal service:
Provide the VOEC number (7 digits) via «electronic advance data» (M33/ITMATT
V1.) when booking the freight from your local postal service. Enter your 7-digit
VOEC number in the ITMATT field «sender.identification.reference».

Freight by other transporters, for example couriers, express delivery services:
Enter your VOEC number (7 digits) in the EDI message or via API as directed by
the carrier when booking the freight.


You can find up-to-date information on how to sell goods within the VOEC scheme
to Norwegian consumers here. If you have questions about how to provide your
VOEC number digitally, please contact the carrier of your goods"
 Author: yhagger View Messages Posted By yhagger
 Posted: May 1, 2024 13:48
 Subject: Re: Norway Tax Implementation
 Viewed: 42 times
 Topic: Administrative
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yhagger (24)

Location:  Norway, Akershus
Member Since Contact Type Status
May 14, 2022 Contact Member Buyer
Buying Privileges - OK
As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!

In Administrative, yhagger writes:
  Anastasia has just updated the info page. Hopefully it will get better

https://www.bricklink.com/help.asp?helpID=2616

"Sellers are required to ensure that VOEC number issued by BrickLink is provided
to Norwegian Customs authorities for each order that contains only low-value
items.

Failure to provide a VOEC number from BrickLink may result in errors and delays
because an order’s value would have to be identified at the border.

How to provide the VOEC number digitally:

Freight by postal service:
Provide the VOEC number (7 digits) via «electronic advance data» (M33/ITMATT
V1.) when booking the freight from your local postal service. Enter your 7-digit
VOEC number in the ITMATT field «sender.identification.reference».

Freight by other transporters, for example couriers, express delivery services:
Enter your VOEC number (7 digits) in the EDI message or via API as directed by
the carrier when booking the freight.


You can find up-to-date information on how to sell goods within the VOEC scheme
to Norwegian consumers here. If you have questions about how to provide your
VOEC number digitally, please contact the carrier of your goods"
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 1, 2024 13:56
 Subject: Re: Norway Tax Implementation
 Viewed: 53 times
 Topic: Administrative
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1001bricks (53640)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Administrative, yhagger writes:
  As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!

But which problem?
BrickLink provides an invoice showing VAT has been paid and the VOEC number.

I don't understand.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 1, 2024 15:17
 Subject: Re: Norway Tax Implementation
 Viewed: 52 times
 Topic: Administrative
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peregrinator (893)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Administrative, yhagger writes:
  As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!

I believe BL is required by law to collect VAT and remit to the Norwegian authorities.
I'm guessing that many sellers just don't want to bother with the VOEC
number or the possibility of something going wrong.
 Author: Stellar View Messages Posted By Stellar
 Posted: May 2, 2024 05:09
 Subject: Re: Norway Tax Implementation
 Viewed: 65 times
 Topic: Administrative
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Stellar (3797)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Administrative, yhagger writes:
  As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!

If by sellers not sending to Norway you mean Bricklink shows a message that the
seller does not support orders to Norway then you can try to contact those sellers
as they just need to accept PayPal Onsite or Stripe as payment methods.
 Author: yhagger View Messages Posted By yhagger
 Posted: May 23, 2024 14:04
 Subject: Re: Norway Tax Implementation
 Viewed: 82 times
 Topic: Administrative
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yhagger (24)

Location:  Norway, Akershus
Member Since Contact Type Status
May 14, 2022 Contact Member Buyer
Buying Privileges - OK
The VOEC isn't registered correctly and Bricklink doesn't have a method
of returning the VAT only for the sellers. Many sellers has stopped selling to
Norway because of all the problems.

Yhagger.

In Administrative, yhagger writes:
  As fare as I know there has been no changes for the better. When will this be
fixed Bricklink? There are a lot of sellers not sending to Norway now because
of this problem. You need to fix this! At least let the seller return only VAT
to the buyer!

In Administrative, yhagger writes:
  Anastasia has just updated the info page. Hopefully it will get better

https://www.bricklink.com/help.asp?helpID=2616

"Sellers are required to ensure that VOEC number issued by BrickLink is provided
to Norwegian Customs authorities for each order that contains only low-value
items.

Failure to provide a VOEC number from BrickLink may result in errors and delays
because an order’s value would have to be identified at the border.

How to provide the VOEC number digitally:

Freight by postal service:
Provide the VOEC number (7 digits) via «electronic advance data» (M33/ITMATT
V1.) when booking the freight from your local postal service. Enter your 7-digit
VOEC number in the ITMATT field «sender.identification.reference».

Freight by other transporters, for example couriers, express delivery services:
Enter your VOEC number (7 digits) in the EDI message or via API as directed by
the carrier when booking the freight.


You can find up-to-date information on how to sell goods within the VOEC scheme
to Norwegian consumers here. If you have questions about how to provide your
VOEC number digitally, please contact the carrier of your goods"