Discussion Forum: Thread 350563

 Author: Swatson217 View Messages Posted By Swatson217
 Posted: Nov 22, 2023 15:05
 Subject: (Cancelled)
 Viewed: 62 times
 Topic: Problem
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Swatson217 (507)

Location:  USA, Maryland
Member Since Contact Type Status
Jul 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The BrickWitch
(Cancelled)
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 22, 2023 15:09
 Subject: Re: Timeline for help desk normalcy?
 Viewed: 32 times
 Topic: Problem
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
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In Problem, Swatson217 writes:
  […]
My buyers still can not pay with PayPal, I have contacted PayPal and they said
the issue is on the Bricklink side. (When a customer tries to use PayPal, PayPal
receives a voided order. Stripe is working fine.)

Have you tried disconnecting your PP account from your BL account and then reconnecting
it?
https://www.bricklink.com/v2/mystore/payments.page
 Author: Swatson217 View Messages Posted By Swatson217
 Posted: Nov 22, 2023 15:28
 Subject: Re: Timeline for help desk normalcy?
 Viewed: 33 times
 Topic: Problem
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Swatson217 (507)

Location:  USA, Maryland
Member Since Contact Type Status
Jul 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The BrickWitch
I did try that last week but I will try it again. Thank you.


In Problem, SylvainLS writes:
  In Problem, Swatson217 writes:
  […]
My buyers still can not pay with PayPal, I have contacted PayPal and they said
the issue is on the Bricklink side. (When a customer tries to use PayPal, PayPal
receives a voided order. Stripe is working fine.)

Have you tried disconnecting your PP account from your BL account and then reconnecting
it?
https://www.bricklink.com/v2/mystore/payments.page
 Author: Swatson217 View Messages Posted By Swatson217
 Posted: Nov 24, 2023 16:49
 Subject: Re: Timeline for help desk normalcy?
 Viewed: 33 times
 Topic: Problem
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Swatson217 (507)

Location:  USA, Maryland
Member Since Contact Type Status
Jul 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The BrickWitch
Thank you. This seems to have worked. I appreciate your help.


In Problem, SylvainLS writes:
  In Problem, Swatson217 writes:
  […]
My buyers still can not pay with PayPal, I have contacted PayPal and they said
the issue is on the Bricklink side. (When a customer tries to use PayPal, PayPal
receives a voided order. Stripe is working fine.)

Have you tried disconnecting your PP account from your BL account and then reconnecting
it?
https://www.bricklink.com/v2/mystore/payments.page