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| | | Author: | timcclayton  | | Posted: | Sep 16, 2023 07:30 | | Subject: | Negative feedback | | Viewed: | 213 times | | Topic: | Feedback | |
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| Hi there, I hope this finds you all well.
I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
at the moment so I initially messaged them and asked for a bit more info on the
condition of the product.
There was no response in over 48 hours so I took the gamble and went with their
description (which sounded fine but I just wanted to check before committing),
placed the set in the basket and received an auto quote for shipping. I checked
out and had to wait for an invoice from them. When the invoice arrived I went
to pay with Paypal (onsite) as I am not going to risk doing anything outside
BrickLink for my own protection. Paypal errored with:
"This transaction has been declined in order to comply with international
regulations."
I have never seen this before so I messaged the seller again and explained this
error and, without any contact, they cancelled the order. I at least expected
some contact first to explain the problem and I was willing to find a safe workaround
but they sent me nothing.
I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them (it has with everything else on BL
and many other sites for years). Given my very positive experience on BL since
I joined, this once-sided interaction has really soured my experience of BL.
Of course they countered with a negative feedback themselves blaming me for not
being able to pay but I am sure, had they bothered to contact me at all and at
any time, we could have come to a safe agreement on how to pay or fixed the Paypal
problem.
Is there anything I can do to remove this cancelled order and the feedbacks or
am I stuck with it? I don't understand how someone can just cancel an order
without any form of contact, it makes me not want to use BL any further which
is a shame as I loved my experience so far.
Sorry for the wall of text and some of it is probably venting but I thought people
ought to know that this can happen.
Stay safe,
Tim.
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| | | | | Author: | jennnifer | | Posted: | Sep 16, 2023 08:19 | | Subject: | Re: Negative feedback | | Viewed: | 49 times | | Topic: | Feedback | |
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| Hello,
I realize that it's frustrating that you weren't able to communicate
with this seller. Did you send messages via email or the BrickLink platform?
Did you check your spam folders for a reply?
So, here goes...
You tried to pay and got a definitive message from Paypal on why you couldn't.
Obviously, there have been many issues due to the conflict in the region. It's
very unlikely that the seller could have any effect on an issue with the Paypal
website. I'm sure it seems to the seller that you gave them a negative for
something they have no control over.
Perhaps their lack of communication warranted a negative (or more fairly a neutral),
but personally, I would have let the whole thing go. You can see from their feedback
record that they retaliate.
Your negative is unlikely to affect you as a buyer. As far as souring your experience
here: BrickLink is a worldwide marketplace with a huge variety of sellers. You
chose to work with a shop in the middle of a major conflict, one that didn't
communicate with you promptly, and with a less-than-steller feedback history,
and it didn't work out. Do you really want to judge the whole of BrickLink
on this?
Good luck,
~Jen
In Feedback, timcclayton writes:
| | Hi there, I hope this finds you all well.
I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
at the moment so I initially messaged them and asked for a bit more info on the
condition of the product.
There was no response in over 48 hours so I took the gamble and went with their
description (which sounded fine but I just wanted to check before committing),
placed the set in the basket and received an auto quote for shipping. I checked
out and had to wait for an invoice from them. When the invoice arrived I went
to pay with Paypal (onsite) as I am not going to risk doing anything outside
BrickLink for my own protection. Paypal errored with:
"This transaction has been declined in order to comply with international
regulations."
I have never seen this before so I messaged the seller again and explained this
error and, without any contact, they cancelled the order. I at least expected
some contact first to explain the problem and I was willing to find a safe workaround
but they sent me nothing.
I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them (it has with everything else on BL
and many other sites for years). Given my very positive experience on BL since
I joined, this once-sided interaction has really soured my experience of BL.
Of course they countered with a negative feedback themselves blaming me for not
being able to pay but I am sure, had they bothered to contact me at all and at
any time, we could have come to a safe agreement on how to pay or fixed the Paypal
problem.
Is there anything I can do to remove this cancelled order and the feedbacks or
am I stuck with it? I don't understand how someone can just cancel an order
without any form of contact, it makes me not want to use BL any further which
is a shame as I loved my experience so far.
Sorry for the wall of text and some of it is probably venting but I thought people
ought to know that this can happen.
Stay safe,
Tim.
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| | | | | | | Author: | timcclayton | | Posted: | Sep 16, 2023 09:31 | | Subject: | Re: Negative feedback | | Viewed: | 53 times | | Topic: | Feedback | |
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| Hi and thanks for responding.
I did contact them only through BL and I would never work outside the site for
everyones' protection. They did offer a Paypal "not through the site"
but obviously that seemed fishy to me and I wouldnt be protected if they didn't
send anything or if things were damaged. Not sure why a seller can even offer
that option, it seems like a recipe for disaster.
It costs nothing for them to respond via messages and just cancelling with no
reason at all (they just put a capital "X" in the reason field) seemed
really poor. They saw *that* message OK.
I have 9 other very positive experiences on BL so I doubt I am going to stop
visiting but I will stick to European sellers (my region) from now on, lesson
learned. I was honestly trying and happy to help someone out who was in a difficult
situation through no fault of their own.
Again, many thanks for your input.
Tim.
In Feedback, jennnifer writes:
| | Hello,
I realize that it's frustrating that you weren't able to communicate
with this seller. Did you send messages via email or the BrickLink platform?
Did you check your spam folders for a reply?
So, here goes...
You tried to pay and got a definitive message from Paypal on why you couldn't.
Obviously, there have been many issues due to the conflict in the region. It's
very unlikely that the seller could have any effect on an issue with the Paypal
website. I'm sure it seems to the seller that you gave them a negative for
something they have no control over.
Perhaps their lack of communication warranted a negative (or more fairly a neutral),
but personally, I would have let the whole thing go. You can see from their feedback
record that they retaliate.
Your negative is unlikely to affect you as a buyer. As far as souring your experience
here: BrickLink is a worldwide marketplace with a huge variety of sellers. You
chose to work with a shop in the middle of a major conflict, one that didn't
communicate with you promptly, and with a less-than-steller feedback history,
and it didn't work out. Do you really want to judge the whole of BrickLink
on this?
Good luck,
~Jen
In Feedback, timcclayton writes:
| | Hi there, I hope this finds you all well.
I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
at the moment so I initially messaged them and asked for a bit more info on the
condition of the product.
There was no response in over 48 hours so I took the gamble and went with their
description (which sounded fine but I just wanted to check before committing),
placed the set in the basket and received an auto quote for shipping. I checked
out and had to wait for an invoice from them. When the invoice arrived I went
to pay with Paypal (onsite) as I am not going to risk doing anything outside
BrickLink for my own protection. Paypal errored with:
"This transaction has been declined in order to comply with international
regulations."
I have never seen this before so I messaged the seller again and explained this
error and, without any contact, they cancelled the order. I at least expected
some contact first to explain the problem and I was willing to find a safe workaround
but they sent me nothing.
I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them (it has with everything else on BL
and many other sites for years). Given my very positive experience on BL since
I joined, this once-sided interaction has really soured my experience of BL.
Of course they countered with a negative feedback themselves blaming me for not
being able to pay but I am sure, had they bothered to contact me at all and at
any time, we could have come to a safe agreement on how to pay or fixed the Paypal
problem.
Is there anything I can do to remove this cancelled order and the feedbacks or
am I stuck with it? I don't understand how someone can just cancel an order
without any form of contact, it makes me not want to use BL any further which
is a shame as I loved my experience so far.
Sorry for the wall of text and some of it is probably venting but I thought people
ought to know that this can happen.
Stay safe,
Tim.
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| | | | | Author: | 1001bricks | | Posted: | Sep 16, 2023 10:28 | | Subject: | Re: Negative feedback | | Viewed: | 47 times | | Topic: | Feedback | |
|
| | | I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
|
| | I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them
|
Let me resume this?
You said you're happy to help a seller in a Country in War, but instead you
give him a Negative feedback because they didn't/couldn't reply and PayPal
refused your payment?
I think you deserve what you received, IMHO.
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| | | | | | | Author: | timcclayton | | Posted: | Sep 16, 2023 12:48 | | Subject: | Re: Negative feedback | | Viewed: | 60 times | | Topic: | Feedback | |
|
| They live in the west of the country, well away from the front-lines of the war
and is actively running a LEGO shop - if the situation was precarious (and I
am sure it was earlier in the war for sure, I have been following the conflict
every day since before the Russians invaded) then I am sure running a LEGO shop
is hardly going to be a priority or even doable!
All I was after was a simple response which they were clearly able to provide
when they just cold-cancelled my order with an X and no explanation yet couldn't
find a way to message me earlier just to say even "sorry we can't help,
we have to cancel the order". It really was the manner of the correspondence
that was the problem and by leaving a negative review I was warning other users
that they might have the bad experience I had.
I do understand the sympathy towards their situation (no-one in their right mind
thinks the Russians are in the right here) but "they're in a warzone"
is not strictly true because how would you be running a luxury business there
in those conditions? It would hardly be a priority. I think what I ran into was
a bad seller irrespective of where they are and I paid a price for trying to
do the right thing. Luckily for me I didnt go for their off-site Paypal option
because I would have most likely lost £180, again for trying to do the right
thing.
As I say, I had 9 other perfect transactions so I know it can be fine using BL,
this was the innevitable blip.
Again, thanks for your input.
Tim.
In Feedback, 1001bricks writes:
| | | | I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
|
| | I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them
|
Let me resume this?
You said you're happy to help a seller in a Country in War, but instead you
give him a Negative feedback because they didn't/couldn't reply and PayPal
refused your payment?
I think you deserve what you received, IMHO.
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| | | | | | | | | Author: | yorbrick | | Posted: | Sep 16, 2023 13:18 | | Subject: | Re: Negative feedback | | Viewed: | 39 times | | Topic: | Feedback | |
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| In Feedback, timcclayton writes:
| | They live in the west of the country, well away from the front-lines of the war
and is actively running a LEGO shop - if the situation was precarious (and I
am sure it was earlier in the war for sure, I have been following the conflict
every day since before the Russians invaded) then I am sure running a LEGO shop
is hardly going to be a priority or even doable!
All I was after was a simple response which they were clearly able to provide
when they just cold-cancelled my order with an X and no explanation yet couldn't
find a way to message me earlier just to say even "sorry we can't help,
we have to cancel the order". It really was the manner of the correspondence
that was the problem and by leaving a negative review I was warning other users
that they might have the bad experience I had.
I do understand the sympathy towards their situation (no-one in their right mind
thinks the Russians are in the right here) but "they're in a warzone"
is not strictly true because how would you be running a luxury business there
in those conditions? It would hardly be a priority. I think what I ran into was
a bad seller irrespective of where they are and I paid a price for trying to
do the right thing. Luckily for me I didnt go for their off-site Paypal option
because I would have most likely lost £180, again for trying to do the right
thing.
|
Paypal offsite is no less safe than PayPal onsite, so long as you pay for goods
and services.
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Sep 16, 2023 13:22 | | Subject: | Re: Negative feedback | | Viewed: | 31 times | | Topic: | Feedback | |
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| | | Paypal offsite is no less safe than PayPal onsite, so long as you pay for goods
and services.
|
Yes but no, if less than 150€ or GBP (don't know), UK VAT is involved and
must be paid on site.
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| | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Sep 16, 2023 13:39 | | Subject: | Re: Negative feedback | | Viewed: | 38 times | | Topic: | Feedback | |
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| In Feedback, 1001bricks writes:
| | | | Paypal offsite is no less safe than PayPal onsite, so long as you pay for goods
and services.
|
Yes but no, if less than 150€ or GBP (don't know), UK VAT is involved and
must be paid on site.
|
They talked about losing £180, so it should be above the £135 limit (if they
included import VAT in the loss and if the shipping was below £18).
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| | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Sep 16, 2023 14:22 | | Subject: | Re: Negative feedback | | Viewed: | 26 times | | Topic: | Feedback | |
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| In Feedback, SylvainLS writes:
| | In Feedback, 1001bricks writes:
| | | | Paypal offsite is no less safe than PayPal onsite, so long as you pay for goods
and services.
|
Yes but no, if less than 150€ or GBP (don't know), UK VAT is involved and
must be paid on site.
|
They talked about losing £180
|
Ta ta ta - nothing was lost, apart an opportunity maybe.
| | so it should be above the £135 limit (if they
included import VAT in the loss and if the shipping was below £18).
|
Probably, yes.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Sep 16, 2023 13:29 | | Subject: | Re: Negative feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| I meant; it's a difficult moment there, maybe you think to know reading the
news, but the map isn't the territory, you don't know.
They couldn't be paid, it's not their fault the transaction and the order
was cancelled.
Yes they didn't reply, but maybe you sent messages and not e-mails? Or the
opposite? Maybe they didn't receive? Maybe they aren't often on line
(due to geopolitical situation)?
I think the fact you couldn't get this set you wanted doesn't deserve
- to them at least - a Negative.
Sylvain
In Feedback, timcclayton writes:
| | They live in the west of the country, well away from the front-lines of the war
and is actively running a LEGO shop - if the situation was precarious (and I
am sure it was earlier in the war for sure, I have been following the conflict
every day since before the Russians invaded) then I am sure running a LEGO shop
is hardly going to be a priority or even doable!
All I was after was a simple response which they were clearly able to provide
when they just cold-cancelled my order with an X and no explanation yet couldn't
find a way to message me earlier just to say even "sorry we can't help,
we have to cancel the order". It really was the manner of the correspondence
that was the problem and by leaving a negative review I was warning other users
that they might have the bad experience I had.
I do understand the sympathy towards their situation (no-one in their right mind
thinks the Russians are in the right here) but "they're in a warzone"
is not strictly true because how would you be running a luxury business there
in those conditions? It would hardly be a priority. I think what I ran into was
a bad seller irrespective of where they are and I paid a price for trying to
do the right thing. Luckily for me I didnt go for their off-site Paypal option
because I would have most likely lost £180, again for trying to do the right
thing.
As I say, I had 9 other perfect transactions so I know it can be fine using BL,
this was the innevitable blip.
Again, thanks for your input.
Tim.
In Feedback, 1001bricks writes:
| | | | I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
|
| | I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them
|
Let me resume this?
You said you're happy to help a seller in a Country in War, but instead you
give him a Negative feedback because they didn't/couldn't reply and PayPal
refused your payment?
I think you deserve what you received, IMHO.
|
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| | | | | | | | | | | Author: | timcclayton | | Posted: | Sep 16, 2023 13:47 | | Subject: | Re: Negative feedback | | Viewed: | 38 times | | Topic: | Feedback | |
|
| My point was, they were online to cancel the order with an "X" as the
reason, so why not just put a quick "sorry, had to cancel as can't accept
Paypal" instead of an "X". Or why even offer Paypal in the first
place knowing that it won't work (and they must know, surely?). I have done
some research and Paypal definitely is working in both directions (paying and
receiving) in Ukraine so I don't believe that is the reason why it is not
working. As I say, I think this is down to a temporarily bad or unreliable seller
rather than their situation, which I am sorry for, it is a horrible time for
everyone in Ukraine and their neighbours to the west.
Regards,
Tim.
In Feedback, 1001bricks writes:
| | I meant; it's a difficult moment there, maybe you think to know reading the
news, but the map isn't the territory, you don't know.
They couldn't be paid, it's not their fault the transaction and the order
was cancelled.
Yes they didn't reply, but maybe you sent messages and not e-mails? Or the
opposite? Maybe they didn't receive? Maybe they aren't often on line
(due to geopolitical situation)?
I think the fact you couldn't get this set you wanted doesn't deserve
- to them at least - a Negative.
Sylvain
In Feedback, timcclayton writes:
| | They live in the west of the country, well away from the front-lines of the war
and is actively running a LEGO shop - if the situation was precarious (and I
am sure it was earlier in the war for sure, I have been following the conflict
every day since before the Russians invaded) then I am sure running a LEGO shop
is hardly going to be a priority or even doable!
All I was after was a simple response which they were clearly able to provide
when they just cold-cancelled my order with an X and no explanation yet couldn't
find a way to message me earlier just to say even "sorry we can't help,
we have to cancel the order". It really was the manner of the correspondence
that was the problem and by leaving a negative review I was warning other users
that they might have the bad experience I had.
I do understand the sympathy towards their situation (no-one in their right mind
thinks the Russians are in the right here) but "they're in a warzone"
is not strictly true because how would you be running a luxury business there
in those conditions? It would hardly be a priority. I think what I ran into was
a bad seller irrespective of where they are and I paid a price for trying to
do the right thing. Luckily for me I didnt go for their off-site Paypal option
because I would have most likely lost £180, again for trying to do the right
thing.
As I say, I had 9 other perfect transactions so I know it can be fine using BL,
this was the innevitable blip.
Again, thanks for your input.
Tim.
In Feedback, 1001bricks writes:
| | | | I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
|
| | I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them
|
Let me resume this?
You said you're happy to help a seller in a Country in War, but instead you
give him a Negative feedback because they didn't/couldn't reply and PayPal
refused your payment?
I think you deserve what you received, IMHO.
|
|
|
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Sep 16, 2023 14:29 | | Subject: | Re: Negative feedback | | Viewed: | 30 times | | Topic: | Feedback | |
|
| In Feedback, timcclayton writes:
| | My point was, they were online to cancel the order with an "X" as the
reason, so why not just put a quick "sorry, had to cancel as can't accept
Paypal" instead of an "X". Or why even offer Paypal in the first
place knowing that it won't work (and they must know, surely?). I have done
some research and Paypal definitely is working in both directions (paying and
receiving) in Ukraine so I don't believe that is the reason why it is not
working.
|
They wrote in feedback:
"Writes us negative reviews although he could not pay due to PayPal’s
fault."
| | As I say, I think this is down to a temporarily bad or unreliable seller
rather than their situation
|
The responsible here his PayPal, they refused:denied/rejected the payment.
Instead of suing the seller who remains innocent until further proofs, did you
ask PayPal why? It's relatively easy to contact them.
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| | | | | | | | | Author: | UTLF | | Posted: | Sep 16, 2023 16:38 | | Subject: | (Cancelled) | | Viewed: | 58 times | | Topic: | Feedback | |
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| | (Cancelled) |
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| | | | | Author: | Brick_Qc | | Posted: | Sep 16, 2023 12:53 | | Subject: | Re: Negative feedback | | Viewed: | 40 times | | Topic: | Feedback | |
|
| In Feedback, timcclayton writes:
| | Hi there, I hope this finds you all well.
I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
at the moment so I initially messaged them and asked for a bit more info on the
condition of the product.
There was no response in over 48 hours so I took the gamble and went with their
description (which sounded fine but I just wanted to check before committing),
placed the set in the basket and received an auto quote for shipping. I checked
out and had to wait for an invoice from them. When the invoice arrived I went
to pay with Paypal (onsite) as I am not going to risk doing anything outside
BrickLink for my own protection. Paypal errored with:
"This transaction has been declined in order to comply with international
regulations."
I have never seen this before so I messaged the seller again and explained this
error and, without any contact, they cancelled the order. I at least expected
some contact first to explain the problem and I was willing to find a safe workaround
but they sent me nothing.
I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them (it has with everything else on BL
and many other sites for years). Given my very positive experience on BL since
I joined, this once-sided interaction has really soured my experience of BL.
Of course they countered with a negative feedback themselves blaming me for not
being able to pay but I am sure, had they bothered to contact me at all and at
any time, we could have come to a safe agreement on how to pay or fixed the Paypal
problem.
Is there anything I can do to remove this cancelled order and the feedbacks or
am I stuck with it? I don't understand how someone can just cancel an order
without any form of contact, it makes me not want to use BL any further which
is a shame as I loved my experience so far.
Sorry for the wall of text and some of it is probably venting but I thought people
ought to know that this can happen.
Stay safe,
Tim.
|
Simple solution.
Apologies to the seller and remove your negative FB. Ask him to remove his when
it's done.
Next time check with Paypal when dealing in a warzone (sadly).
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| | | | | Author: | CanadaFirst | | Posted: | Sep 16, 2023 14:43 | | Subject: | Re: Negative feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| The seller did nothing wrong.
You weren't able to pay because of something they did not control.
You told them you got an error trying to pay, they canceled the order.
Things should have ended there, with both going about their lives.
Instead, you went out of your way to harm their shop's reputation over something
they had no control over.
Just so you know, the seller could have simply let time run out, set the order
to NPB and then once that clock had run out, cancel the order, leave you a negative
feedback and ding your account with one completed NPB, which after three would
result in you no longer being able to place orders on this site. And had they
done this, they would have been protected against your unwarranted negative feeedback.
Instead of doing this they canceled the order with no negative effect on you.
Cue Mitchell and Webb's skit "Are we the baddies".
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| | | | | | | Author: | bahpstore | | Posted: | Sep 16, 2023 14:49 | | Subject: | Re: Negative feedback | | Viewed: | 44 times | | Topic: | Feedback | |
|
| Well said.
In Feedback, CanadaFirst writes:
| | The seller did nothing wrong.
You weren't able to pay because of something they did not control.
You told them you got an error trying to pay, they canceled the order.
Things should have ended there, with both going about their lives.
Instead, you went out of your way to harm their shop's reputation over something
they had no control over.
Just so you know, the seller could have simply let time run out, set the order
to NPB and then once that clock had run out, cancel the order, leave you a negative
feedback and ding your account with one completed NPB, which after three would
result in you no longer being able to place orders on this site. And had they
done this, they would have been protected against your unwarranted negative feeedback.
Instead of doing this they canceled the order with no negative effect on you.
Cue Mitchell and Webb's skit "Are we the baddies".
|
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| | | | | Author: | SezaR | | Posted: | Sep 16, 2023 17:19 | | Subject: | Re: Negative feedback | | Viewed: | 50 times | | Topic: | Feedback | |
|
| In Feedback, timcclayton writes:
| | Hi there, I hope this finds you all well.
I recently tried to purchase a set from a Ukrainian seller (PlasticBrickUKR)
who I am more than heppy to support given everything going on in that region
at the moment so I initially messaged them and asked for a bit more info on the
condition of the product.
There was no response in over 48 hours so I took the gamble and went with their
description (which sounded fine but I just wanted to check before committing),
placed the set in the basket and received an auto quote for shipping. I checked
out and had to wait for an invoice from them. When the invoice arrived I went
to pay with Paypal (onsite) as I am not going to risk doing anything outside
BrickLink for my own protection. Paypal errored with:
"This transaction has been declined in order to comply with international
regulations."
I have never seen this before so I messaged the seller again and explained this
error and, without any contact, they cancelled the order. I at least expected
some contact first to explain the problem and I was willing to find a safe workaround
but they sent me nothing.
I left negative feedback just explaining that I had had no contact from them
at all and that Paypal didnt work with them (it has with everything else on BL
and many other sites for years). Given my very positive experience on BL since
I joined, this once-sided interaction has really soured my experience of BL.
Of course they countered with a negative feedback themselves blaming me for not
being able to pay but I am sure, had they bothered to contact me at all and at
any time, we could have come to a safe agreement on how to pay or fixed the Paypal
problem.
Is there anything I can do to remove this cancelled order and the feedbacks or
am I stuck with it? I don't understand how someone can just cancel an order
without any form of contact, it makes me not want to use BL any further which
is a shame as I loved my experience so far.
Sorry for the wall of text and some of it is probably venting but I thought people
ought to know that this can happen.
Stay safe,
Tim.
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You can use this link to remove your feedback
https://www.bricklink.com/feedbackDel.asp
And hopefully the seller would do the same thing. You can contact them and mention
that you removed the feedback and that was not a good move.
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United Kingdom, Jersey
USA, Illinois
France, Provence-Alpes-Côte d'Azur
United Kingdom, England
Canada, British Columbia
