Discussion Forum: Thread 343697

 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 04:06
 Subject: Do sellers look at negative buyer reviews?
 Viewed: 222 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?
 Author: WoutR View Messages Posted By WoutR
 Posted: Jul 29, 2023 04:10
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 49 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

Don't worry.
Some sellers will see it, but it will not matter unless you gather a lot of negative
reviews. They all know that not all orders are perfect.

The same is true for sellers. They all will make mistakes from time to time.
When that happens, I think that they way they deal with it to solve the issue
is usually more important than the error itself.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 29, 2023 04:21
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 44 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
Not really. Buyers pick sellers and the seller doesn't have a choice. All
a seller can do is cancel an order or insist on using tracking and / or insurance
if a buyer has lots of hefatives for claiming missing parcels. Although with
instant checkout it is too late to charge for it.

If you get loads of negs then sellers might stoplist you if they are made aware
of it.

But one negative won't do any harm.
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: Jul 29, 2023 05:12
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 37 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brick_Qc (3745)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

A seller could look at your feedback if there's an issue with an order or
if you react negatively to small errors. If they see a trend of bad reactions
or that you're unable to accommodate with sellers when issues arise, they
may start to spread your name to encourage other sellers to stoplist you as a
problematic buyer.
 Author: SezaR View Messages Posted By SezaR
 Posted: Jul 29, 2023 05:22
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 46 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SezaR (1395)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

I personally look at the feedbacks buyer has left for sellers. Yours can be seen
here:

https://www.bricklink.com/feedback.asp?p=.CT7567

You left also a neutral feedback to another seller. Based on the feedback you
left, the seller was helpful and resolved the issue, so why did you still left
him a neutral fb?
On bricklink, a neutral is considered quite as bad as a negative one.

This gives me an idea that if you order from me and I make a mistake, even if
I resolve it, I may still get a neutral fb from you. So I have to be either perfect
otherwise with any mistake, I am screwed

You also left a negative to the seller. I personally check the feedbacks of the
seller. This seller is not perfect neither but his rating is overall ok.

As other mentioned, if sellers see a trend in the feedbacks you leave or receive,
they may stoplist you. I think if you put yourself in the shoes of sellers, you
can understand everything you need.
I hope this helps.
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: Jul 29, 2023 07:38
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 41 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brick_Qc (3745)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
In Buying, SezaR writes:
  In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

I personally look at the feedbacks buyer has left for sellers. Yours can be seen
here:

https://www.bricklink.com/feedback.asp?p=.CT7567

You left also a neutral feedback to another seller. Based on the feedback you
left, the seller was helpful and resolved the issue, so why did you still left
him a neutral fb?
On bricklink, a neutral is considered quite as bad as a negative one.

This gives me an idea that if you order from me and I make a mistake, even if
I resolve it, I may still get a neutral fb from you. So I have to be either perfect
otherwise with any mistake, I am screwed

You also left a negative to the seller. I personally check the feedbacks of the
seller. This seller is not perfect neither but his rating is overall ok.

As other mentioned, if sellers see a trend in the feedbacks you leave or receive,
they may stoplist you. I think if you put yourself in the shoes of sellers, you
can understand everything you need.
I hope this helps.

+1
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 18:44
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 32 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
Oh interesting I never knew that, that was a situation where he sent some pieces
in poor condition when I paid for new. I was grateful he offered a comp so I
thought neutral was fitting since there was, for lack of better words, a good
and a bad. Thanks for the insight on neutral reviews though I should actually
change that if I can.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jul 29, 2023 06:02
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 51 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

infinibrix (5000)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

The context of the negative feedback might hurt you more than the negative feedback
itself as you have stated that they "Knowingly sent missing parts" however
to be fair you cannot possibly assume this to be the case as unintentional mistakes
can occur therefore my advice would be to only keep your review factual based
on the evidence you have!
If they are rude, do not offer to fix issues or blackmail you these are factual
experiences that you can negatively review them on but you otherwise ought to
give benefit of the doubt. For instance if you received broken parts it would
be better to assume that they got damaged in the post rather than to assume the
seller knowingly sent them this way (Most sellers will want to keep their feedback
in good standing and intentionally sending broken or missing parts is rarely
in their best interests!)

In the end, the seller claims to have tried to resolve and you claim they didn't
therefore from the outside nobody can look too negatively upon either party as
nobody can truly know what occurred but it will only start to go against you
if your feedback starts to display a pattern of similar negative reviews however
the fact that you have made an assumption about what the seller did without truly
knowing this to be the case isn't exactly going to help your cause!
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 18:48
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 35 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
I absolutely agree, if it was an accident I would have no problem, this has happened
many times and everything went smoothly. The difference like you said is that
he knew my order was missing pieces, he didn't refund me fully what I paid
for the missing parts, and he didn't offer to refund/complete the order until
after many many messages.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jul 30, 2023 06:46
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 46 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

infinibrix (5000)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Buying, .CT7567. writes:
  I absolutely agree, if it was an accident I would have no problem, this has happened
many times and everything went smoothly. The difference like you said is that
he knew my order was missing pieces, he didn't refund me fully what I paid
for the missing parts, and he didn't offer to refund/complete the order until
after many many messages.

Okay but the fact that you state further down this thread that you had to contact
the seller about the missing parts would suggest the seller was unaware they'd
shipped the order with missing parts?

Any good honest seller will notify a buyer about the missing parts before shipping,
any less than perfect seller will notify the buyer after shipping but if as you
claim, the seller KNOWINGLY shipped the order with missing parts without notifying
you why would they later admit to doing this? May as well put a gun to ones own
head!, If the seller is that way inclined it would be easier for them to just
imply that they must have missed them off the order?

Are you therefore saying that when you enquired about the missing parts the seller
actually acknowledged and admitted to not shipping them? I hope you can appreciate
that this scenario sounds very unlikely to me?

If what you say is true then the sellers gone from being dishonest for knowingly
shipping missing parts but then been surprisingly honest with you for admitting
doing so? A dishonest seller will remain dishonest throughout, therefore regardless
of whether you've been poorly treated by the seller there are still aspects
of what you are saying that don't ring true/make sense?
 Author: Hal8472 View Messages Posted By Hal8472
 Posted: Jul 29, 2023 08:57
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 44 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Hal8472 (285)

Location:  Canada, Ontario
Member Since Contact Type Status
Oct 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Nifty Bricks
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

Yes, absolutely. Sellers block buyers all the time based on feedback, feedback
left, and forum discussions.
 Author: legoman77 View Messages Posted By legoman77
 Posted: Jul 29, 2023 10:22
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 35 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

I would sell to you. Feedback as a buyer is not as bad as feedback for a seller.
You answer was good and people will look at it. Keep your cool and solider
on.
John P
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 29, 2023 10:27
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 42 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

Was this really over 6c as the feedback suggests?
 Author: WoutR View Messages Posted By WoutR
 Posted: Jul 29, 2023 10:43
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 49 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Buying, yorbrick writes:
  In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

Was this really over 6c as the feedback suggests?

If a small error comes with a huge headache, then the value does not matter.
It all depends on how the interaction between buyer and seller developed.

If the seller really knowingly shipped the order missing a part without communication,
that is poor behaviour. If it was an honest error that was corrected to the satisfaction
of the buyer, that is different.

How much cost will the buyer have if he has to source that part somewhere else?
How urgently was that part needed? Would the order have continued without it?
Assuming that the problem is limited to a few cents might be unjustified.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 29, 2023 11:08
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 44 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  
  Was this really over 6c as the feedback suggests?

If a small error comes with a huge headache, then the value does not matter.
It all depends on how the interaction between buyer and seller developed.

If the seller really knowingly shipped the order missing a part without communication,
that is poor behaviour. If it was an honest error that was corrected to the satisfaction
of the buyer, that is different.

How much cost will the buyer have if he has to source that part somewhere else?
How urgently was that part needed? Would the order have continued without it?
Assuming that the problem is limited to a few cents might be unjustified.



But is it really worth getting a huge headache over 6c in the first place?

Obviously we don't know what has happened but the feedback makes it look
like the buyer got upset over a 6c part, didn't allow the seller to put it
right, and then left negative feedback first. Combined with them previously leaving
a neutral because a seller made a mistake but put it right, the feedback makes
it appear that the buyer gets upset very easily over very little. Even if the
problem was caused by the seller, frequently publicly calling out sellers for
very cheap errors and not forgiving them when they try to put it right does start
to paint a picture about the buyer.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jul 29, 2023 12:20
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 41 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Buying, yorbrick writes:
  
  
  Was this really over 6c as the feedback suggests?

If a small error comes with a huge headache, then the value does not matter.
It all depends on how the interaction between buyer and seller developed.

If the seller really knowingly shipped the order missing a part without communication,
that is poor behaviour. If it was an honest error that was corrected to the satisfaction
of the buyer, that is different.

How much cost will the buyer have if he has to source that part somewhere else?
How urgently was that part needed? Would the order have continued without it?
Assuming that the problem is limited to a few cents might be unjustified.



But is it really worth getting a huge headache over 6c in the first place?

Sometimes, a rare 6 ct part is what you need and the rest of the order is filler.
Usually, that 6 ct part will not matter much. The seller does not know, so sending
a message before shipping is best.

  Obviously we don't know what has happened but the feedback makes it look
like the buyer got upset over a 6c part, didn't allow the seller to put it
right, and then left negative feedback first. Combined with them previously leaving
a neutral because a seller made a mistake but put it right, the feedback makes
it appear that the buyer gets upset very easily over very little. Even if the
problem was caused by the seller, frequently publicly calling out sellers for
very cheap errors and not forgiving them when they try to put it right does start
to paint a picture about the buyer.

That could be true. If so, I hope the buyer reads this discussion and adjusts
his expectations. Errors happen, solutions count. If the seller makes an honest
mistake and solves it, then that would not be seen as negative on BrickLink.
But if, for example, the seller immediately starts a nasty argument because the
buyer dares to complain, that changes the situation. Also, if the buyer politely
notified the seller about a missing part, and the seller responded with something
like "I know, but I shipped anyway because I thought it was not important",
then I would be annoyed also. Communication is important.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 29, 2023 17:22
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 32 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Buying, WoutR writes:
  In Buying, yorbrick writes:
  
  
  Was this really over 6c as the feedback suggests?

If a small error comes with a huge headache, then the value does not matter.
It all depends on how the interaction between buyer and seller developed.

If the seller really knowingly shipped the order missing a part without communication,
that is poor behaviour. If it was an honest error that was corrected to the satisfaction
of the buyer, that is different.

How much cost will the buyer have if he has to source that part somewhere else?
How urgently was that part needed? Would the order have continued without it?
Assuming that the problem is limited to a few cents might be unjustified.



But is it really worth getting a huge headache over 6c in the first place?

Sometimes, a rare 6 ct part is what you need and the rest of the order is filler.
Usually, that 6 ct part will not matter much. The seller does not know, so sending
a message before shipping is best.

  Obviously we don't know what has happened but the feedback makes it look
like the buyer got upset over a 6c part, didn't allow the seller to put it
right, and then left negative feedback first. Combined with them previously leaving
a neutral because a seller made a mistake but put it right, the feedback makes
it appear that the buyer gets upset very easily over very little. Even if the
problem was caused by the seller, frequently publicly calling out sellers for
very cheap errors and not forgiving them when they try to put it right does start
to paint a picture about the buyer.

That could be true. If so, I hope the buyer reads this discussion and adjusts
his expectations. Errors happen, solutions count. If the seller makes an honest
mistake and solves it, then that would not be seen as negative on BrickLink.
But if, for example, the seller immediately starts a nasty argument because the
buyer dares to complain, that changes the situation. Also, if the buyer politely
notified the seller about a missing part, and the seller responded with something
like "I know, but I shipped anyway because I thought it was not important",
then I would be annoyed also. Communication is important.

Sure, the seller has made a mistake. We often see on the forum that what is important
is how a seller reacts after making a mistake. I think there is a similar point
for buyers, how do they react after a mistake. The question from the buyer was
about how the feedback makes them look. They've left 13 feedback and 2 of
them were not positive, one apparently over 6c and one where the seller seems
to have put things right but still got neutral.
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 18:58
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 32 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
Yes my review was done after everything was complete and we had a lot of communication
(after he shipped and I contacted him about missing pieces). It was a complete
fiasco with the seller and I was more annoyed with the principle of what was
happening and how he was acting. I completely understand mistakes can happen
and I will absolutely and gladly work with anyone when something happens on accident
(which can be seen in many other feedbacks I have).
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 18:52
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 28 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
This was actually my exact reasoning, I don't really care about what I spent
on the part, but I paid more for shipping, if I wanted all the parts I needed
I don't want to pay for more shipping with someone else.
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 18:50
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 34 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
I apologize but what does 6c mean?
 Author: tEoS View Messages Posted By tEoS
 Posted: Jul 29, 2023 19:01
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 41 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
$0.06 or 6 cents

In Buying, .CT7567. writes:
  I apologize but what does 6c mean?
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 19:20
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 56 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
Oh ok, yes it was only 6c which I absolutely wouldn't care about, but the
fact he knew it was missing and his general attitude to the situation rubbed
me very wrong. Not to mention shipping costs and that if I wanted my parts I'd
have to pay way more than 6c. It wasn't what money I paid, more so what I
would have had to pay afterward. Thank you for answering my question btw!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 30, 2023 05:25
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 51 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Buying, .CT7567. writes:
  Oh ok, yes it was only 6c which I absolutely wouldn't care about, but the
fact he knew it was missing and his general attitude to the situation rubbed
me very wrong. Not to mention shipping costs and that if I wanted my parts I'd
have to pay way more than 6c. It wasn't what money I paid, more so what I
would have had to pay afterward. Thank you for answering my question btw!


Especially with orders for used parts, there can often be minor problems. Not
only do you need to decide which battles you want to fight, you also need to
decide which ones to turn into a public slanging match in feedback. You have
the right to leave negative feedback over any issue but the seller also has a
right to put their side. It will always be on public record that you left negative
feedback over a 6 cent part, unless the seller removes that reply.

In 13 feedbacks left, you have left non-positive twice. If you carry on at the
same rate, by the time you have left 100, that will be 15. Complaining about
15% of orders, especially when resolving it or being refunded, is likely to
get you blocked by sellers, especially if you make this public knowledge in the
forum. That, in itself, is not a big deal if you are after mainly common parts
but when you start looking for harder to find parts, especially if they are vintage
ones, it will start to be more of a problem.
 Author: Cob View Messages Posted By Cob
 Posted: Jul 29, 2023 22:43
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 38 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Cob (3566)

Location:  USA, Missouri
Member Since Contact Type Status
Nov 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Cob's Brick House
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

I'm not so worried about a buyer having bad feedback, your feedback response
explains your situation.

I'm am worried about the neutral you left for a different seller when the
seller according to your feedback fixed the situation. Sellers handle thousands
of tiny plastic parts, mistakes happen, if the seller corrects the mistake, don't
punish them with neutral feedback.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 29, 2023 22:45
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 32 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (3775)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Buying, Cob writes:
  In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

I'm not so worried about a buyer having bad feedback, your feedback response
explains your situation.

I'm am worried about the neutral you left for a different seller when the
seller according to your feedback fixed the situation. Sellers handle thousands
of tiny plastic parts, mistakes happen, if the seller corrects the mistake, don't
punish them with neutral feedback.

unless they were needlessly hostile or similar through the process in which case
it can help warn other buyers
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 23:50
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 42 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
It was a mistake I made in my early days of buying, I didn't know neutral
was bad. But I'm thankful people here are letting me know as it allows me
to make whatever corrective action I can.
 Author: .CT7567. View Messages Posted By .CT7567.
 Posted: Jul 29, 2023 23:48
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 35 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

.CT7567. (19)

Location:  USA, California
Member Since Contact Type Status
Jan 13, 2021 Contact Member Buyer
Buying Privileges - OK
Yes at the time frankly I didn't know what neutral truly meant, I was new
to bricklink
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jul 31, 2023 23:32
 Subject: Re: Do sellers look at negative buyer reviews?
 Viewed: 46 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Buying, .CT7567. writes:
  Hi, I had a really bad experience with one seller and after asking Bricklink
they said the seller was in the wrong and that they'd take down negative
feedback on me. Then bricklink said they were wrong (they thought they were doing
feedback extortion) and that they couldn't help me after we both posted negative
feedback (I was the first to post and he posted because I have him negative feedback).
Now I have a negative review will sellers look at it since I have a 13 now?

I rarely bother to check buyer feedback. Besides, I am an optimist, so I only
read positive feedback.