| Discussion Forum: Thread 337911 |
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| | | Author: | pcthurman  | | Posted: | Apr 10, 2023 09:00 | | Subject: | Item removal requests | | Viewed: | 88 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| There needs to be a better way to deal with item removal requests. I have been
waiting for an invoice to be sent and had to ask my seller when I could expect
an invoice. They then informed me that I needed to approve the item removal first.
If I had not sent the inquiry, I would not have even known and possibly had a
NPB filed against me. This is unacceptable!
1) All item removal requests need to come through Bricklink and the buyer's
e-mail.
2) An alert should be shown on the buyer's Bricklink account with a red exclamation
mark or something similar next to the "My BL" just like there is a
green dot when logged in.
3) A link to the "Item removal" page should be under the "purchases"
heading when I hover my mouse cursor over the "My BL" icon.
Cass T
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| | | | | Author: | yorbrick | | Posted: | Apr 10, 2023 09:36 | | Subject: | Re: Item removal requests | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, pcthurman writes:
| | There needs to be a better way to deal with item removal requests. I have been
waiting for an invoice to be sent and had to ask my seller when I could expect
an invoice. They then informed me that I needed to approve the item removal first.
If I had not sent the inquiry, I would not have even known and possibly had a
NPB filed against me. This is unacceptable!
1) All item removal requests need to come through Bricklink and the buyer's
e-mail.
2) An alert should be shown on the buyer's Bricklink account with a red exclamation
mark or something similar next to the "My BL" just like there is a
green dot when logged in.
3) A link to the "Item removal" page should be under the "purchases"
heading when I hover my mouse cursor over the "My BL" icon.
Cass T
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Did you not get a message when the seller filed the request?
And an NPB couldn't be sent anyway, since you have not been invoiced.
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| | | | | | | Author: | pcthurman | | Posted: | Apr 10, 2023 10:04 | | Subject: | Re: Item removal requests | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | In Suggestions, pcthurman writes:
| | There needs to be a better way to deal with item removal requests. I have been
waiting for an invoice to be sent and had to ask my seller when I could expect
an invoice. They then informed me that I needed to approve the item removal first.
If I had not sent the inquiry, I would not have even known and possibly had a
NPB filed against me. This is unacceptable!
1) All item removal requests need to come through Bricklink and the buyer's
e-mail.
2) An alert should be shown on the buyer's Bricklink account with a red exclamation
mark or something similar next to the "My BL" just like there is a
green dot when logged in.
3) A link to the "Item removal" page should be under the "purchases"
heading when I hover my mouse cursor over the "My BL" icon.
Cass T
|
Did you not get a message when the seller filed the request?
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I did not get a message through the Bricklink messaging system. I did go into
my e-mail after the seller told me about the item removal request. I then had
to search through 354 e-mails to find the 1 from my seller. eBay sends entirely
to many e-mails!
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And an NPB couldn't be sent anyway, since you have not been invoiced.
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That is good to know!
Cass T
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| | | | | | | | | Author: | ghyde | | Posted: | Apr 10, 2023 15:41 | | Subject: | Re: Item removal requests | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, pcthurman writes:
| | In Suggestions, yorbrick writes:
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[...]
| | | | Did you not get a message when the seller filed the request?
|
I did not get a message through the Bricklink messaging system. I did go into
my e-mail after the seller told me about the item removal request. I then had
to search through 354 e-mails to find the 1 from my seller. eBay sends entirely
to many e-mails!
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Your email client should have the option to filter by email address or search
for email messages with specific keywords. If it doesn't have that option,
you might want a better email client with search functions. Most email clients
have had search options for many years now.
Cheers ...
ghyde
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| | | | | | | | | | | Author: | pcthurman | | Posted: | Apr 10, 2023 19:30 | | Subject: | Re: Item removal requests | | Viewed: | 25 times | | Topic: | Suggestions | |
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| In Suggestions, ghyde writes:
| | In Suggestions, pcthurman writes:
| | In Suggestions, yorbrick writes:
|
[...]
| | | | Did you not get a message when the seller filed the request?
|
I did not get a message through the Bricklink messaging system. I did go into
my e-mail after the seller told me about the item removal request. I then had
to search through 354 e-mails to find the 1 from my seller. eBay sends entirely
to many e-mails!
|
Your email client should have the option to filter by email address or search
for email messages with specific keywords. If it doesn't have that option,
you might want a better email client with search functions. Most email clients
have had search options for many years now.
Cheers ...
ghyde
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I have used AOL for my business for almost 20 years now. I am not going to change
my e-mail address now. It is established and it would be a pain to switch all
the sites I use it for, like this one.
Switching my e-mail provider is not going to "fix" the item removal process
or make it better either.
Cass T
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| | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Apr 10, 2023 19:55 | | Subject: | Re: Item removal requests | | Viewed: | 24 times | | Topic: | Suggestions | |
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| In Suggestions, pcthurman writes:
| | […]
I have used AOL for my business for almost 20 years now. I am not going to change
my e-mail address now.
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Ghyde talked about your “e-mail client,” not your e-mail provider.
An e-mail client is the application (or website) you use to read your e-mails:
https://en.wikipedia.org/wiki/Email_client
| | It is established and it would be a pain to switch all
the sites I use it for, like this one.
|
Actually, it isn’t difficult to have multiple e-mail providers. You can separate
the accounts or simply redirect one address to another.
| | Switching my e-mail provider is not going to "fix" the item removal process
or make it better either.
|
Well, another provider or even a redirection could help bypass bans the providers
put on some servers (for instance on BrickLink’s servers).
But again, ghyde was only talking about the application/website you use to read
and organize your e-mails, not your e-mail provider.
Well, except if AOL forces you to use their own badly designed app/website and
doesn’t adhere to common protocols like IMAP or POP….
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| | | | | | | | | | | | | | | Author: | pcthurman | | Posted: | Apr 10, 2023 21:45 | | Subject: | Re: Item removal requests | | Viewed: | 27 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | In Suggestions, pcthurman writes:
| | […]
I have used AOL for my business for almost 20 years now. I am not going to change
my e-mail address now.
|
Ghyde talked about your “e-mail client,” not your e-mail provider.
An e-mail client is the application (or website) you use to read your e-mails:
https://en.wikipedia.org/wiki/Email_client
| | It is established and it would be a pain to switch all
the sites I use it for, like this one.
|
Actually, it isn’t difficult to have multiple e-mail providers. You can separate
the accounts or simply redirect one address to another.
| | Switching my e-mail provider is not going to "fix" the item removal process
or make it better either.
|
Well, another provider or even a redirection could help bypass bans the providers
put on some servers (for instance on BrickLink’s servers).
But again, ghyde was only talking about the application/website you use to read
and organize your e-mails, not your e-mail provider.
Well, except if AOL forces you to use their own badly designed app/website and
doesn’t adhere to common protocols like IMAP or POP….
|
I just log into AOL and read my e-mail. I am very technologically disabled 
so I have no idea what any of that means. I can say that I do get all of my e-mails
from Bricklink unlike a lot of sellers that had that particular issue recently.
I just wish I would get a notification on Bricklink for an item removal request.
Cass T
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| | | | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Apr 11, 2023 06:39 | | Subject: | Re: Item removal requests | | Viewed: | 25 times | | Topic: | Suggestions | |
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| In Suggestions, pcthurman writes:
| | […]
I just log into AOL and read my e-mail. I am very technologically disabled
so I have no idea what any of that means. I can say that I do get all of my e-mails
from Bricklink unlike a lot of sellers that had that particular issue recently.
I just wish I would get a notification on Bricklink for an item removal request.
|
Okay, so, what ghyde was talking about is this:
https://help.aol.com/articles/use-filters-to-sort-and-organize-messages-in-aol-mail
and this:
https://help.aol.com/articles/search-for-emails-in-aol-mail
And it was in reaction to your saying “I then had to search through 354 e-mails
to find the 1 from my seller. eBay sends entirely to many e-mails!”
So, the idea is that, until you get more visible notifications or eBay decides
to send fewer e-mails, either you filter out your eBay e-mails to an eBay folder
to have fewer e-mails to look through, or you use the search tool to find BrickLink
/ your seller’s e-mails, or both 
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| | | | | | | | | | | | | | | | | | | Author: | pcthurman | | Posted: | Apr 11, 2023 13:20 | | Subject: | Re: Item removal requests | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
YES! I will certainly look at these options tomorrow morning when I check my
e-mail. I do so hope these will work for me!
Thank you so much!
Cass T
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| | | | | Author: | Brickwilbo | | Posted: | Apr 10, 2023 16:02 | | Subject: | Re: Item removal requests | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, pcthurman writes:
| | There needs to be a better way to deal with item removal requests. I have been
waiting for an invoice to be sent and had to ask my seller when I could expect
an invoice. They then informed me that I needed to approve the item removal first.
If I had not sent the inquiry, I would not have even known and possibly had a
NPB filed against me. This is unacceptable!
1) All item removal requests need to come through Bricklink and the buyer's
e-mail.
2) An alert should be shown on the buyer's Bricklink account with a red exclamation
mark or something similar next to the "My BL" just like there is a
green dot when logged in.
|
Already exist:
Problem Resolution:
Order item removal requests pending my approval
https://www.bricklink.com/mySettings.asp
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3) A link to the "Item removal" page should be under the "purchases"
heading when I hover my mouse cursor over the "My BL" icon.
Cass T
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| | | | | | | Author: | pcthurman | | Posted: | Apr 10, 2023 20:00 | | Subject: | Re: Item removal requests | | Viewed: | 24 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
Okay so when I click the link, I see the different settings. My Order item removal
requests is grayed out.
This does not provide a link to the page that the item removal request is on.
I have no idea how to find this on Bricklink other than going through my e-mail
and clicking on the link there.
I have been using Bricklink for almost 20 years now and I still have no idea
how to approve an item removal request without using my e-mail. This tells me
that there is no easy way to get to it on Bricklink and so it needs a fix!
Cass T
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