| Discussion Forum: Thread 335029 |
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| | | Author: | calsbricks  | | Posted: | Feb 17, 2023 10:27 | | Subject: | Unable to generate invoices | | Viewed: | 105 times | | Topic: | Technical Issues | |
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| | Every time we try to send an invoice we get the following message |
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| | | | | Author: | Stellar | | Posted: | Feb 17, 2023 10:32 | | Subject: | Re: Unable to generate invoices | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
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Seems you are not the only one, I just tried and it lets me fine.
Maybe this is an order with sales tax? try adjusting 0.01 credit and reinvoice.
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| | | | | | | Author: | Stellar | | Posted: | Feb 17, 2023 10:32 | | Subject: | Re: Unable to generate invoices | | Viewed: | 36 times | | Topic: | Technical Issues | |
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| In Problem, Stellar writes:
| | In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
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Seems you are not the only one, I just tried and it lets me fine.
Maybe this is an order with sales tax? try adjusting 0.01 credit and reinvoice.
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Forgot the link: https://www.bricklink.com/messageThread.asp?ID=334997
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| | | | | | | Author: | calsbricks | | Posted: | Feb 17, 2023 10:36 | | Subject: | Re: Unable to generate invoices | | Viewed: | 40 times | | Topic: | Technical Issues | |
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| In Problem, Stellar writes:
| | In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
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Seems you are not the only one, I just tried and it lets me fine.
Maybe this is an order with sales tax? try adjusting 0.01 credit and reinvoice.
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Not involved with sales tax or vat - have tried 8 orders now and all the same.
Hmmmm
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| | | | | | | Author: | Kathleen_55 | | Posted: | Feb 17, 2023 13:44 | | Subject: | Re: Unable to generate invoices | | Viewed: | 30 times | | Topic: | Technical Issues | |
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| In Technical Issues, Stellar writes:
| | In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
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Seems you are not the only one, I just tried and it lets me fine.
Maybe this is an order with sales tax? try adjusting 0.01 credit and reinvoice.
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Hi I tried the credit thing still not working, Plus there is no taxes involved
😩
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| | | | | Author: | Bricklord | | Posted: | Feb 17, 2023 10:59 | | Subject: | Re: Unable to generate invoices | | Viewed: | 35 times | | Topic: | Technical Issues | |
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| I've been getting this for about 24 hours now. At least one other store has
the same issue based on another thread here.
In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
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| | | | | Author: | jennnifer | | Posted: | Feb 17, 2023 11:34 | | Subject: | Re: Unable to generate invoices | | Viewed: | 42 times | | Topic: | Technical Issues | |
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| In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
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A similar thing happened when the US sales tax was first added to the invoices.
I remember having to restore my template to the default and then build it again.
Jen
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| | | | | | | Author: | SylvainLS | | Posted: | Feb 17, 2023 11:48 | | Subject: | Re: Unable to generate invoices | | Viewed: | 39 times | | Topic: | Technical Issues | |
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| In Problem, jennnifer writes:
| | In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
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A similar thing happened when the US sales tax was first added to the invoices.
I remember having to restore my template to the default and then build it again.
Jen
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So maybe BL changed something in the macros/templates?
Bug or silent change?
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| | | | | | | | | Author: | SylvainLS | | Posted: | Feb 17, 2023 11:50 | | Subject: | Re: Unable to generate invoices | | Viewed: | 38 times | | Topic: | Technical Issues | |
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| | I moved the thread to Technical Issues. |
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| | | | | | | | | Author: | Kathleen_55 | | Posted: | Feb 17, 2023 19:54 | | Subject: | Re: Unable to generate invoices | | Viewed: | 40 times | | Topic: | Technical Issues | |
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| In Technical Issues, SylvainLS writes:
| | In Problem, jennnifer writes:
| | In Problem, calsbricks writes:
| | Every time we try to send an invoice we get the following message
|
A similar thing happened when the US sales tax was first added to the invoices.
I remember having to restore my template to the default and then build it again.
Jen
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So maybe BL changed something in the macros/templates?
Bug or silent change?
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I'm all set, everything is ok now Some how got fixed 🤔
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| | | | | Author: | Lobot1626 | | Posted: | Feb 17, 2023 12:37 | | Subject: | Re: Unable to generate invoices | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| In Technical Issues, calsbricks writes:
I've been able to generate invoices today, but overnight I had a quote accepted
and I didn't receive the usual copy of the two automated invoice/quote
acceptance emails - presumably it's a related issue?
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United Kingdom, England
Spain, Comunidad Valenciana
Canada, Ontario
USA, Illinois
France, Nouvelle-Aquitaine
