Discussion Forum: Thread 334994

 Author: Sadie_Starling View Messages Posted By Sadie_Starling
 Posted: Feb 16, 2023 20:21
 Subject: Ludicrous amount of extra parts
 Viewed: 181 times
 Topic: Buying
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Sadie_Starling (47)

Location:  Canada, Nova Scotia
Member Since Contact Type Status
Sep 22, 2021 Contact Member Buyer
Buying Privileges - OK
Hi guys,

I don't normally post on forms, this is in fact my first time. However, a
just received an order and all of my stuff was there, but there is a ludicrous
amount of extra parts. Not duplicate parts of what I ordered, but completely
different parts. It looks to me that there is about $10-15 worth.

What do I do? Do I contact the seller and figure out how to send them back? Not
that I need the parts necessarily, but am I entitled to them because it was the
seller's mistake? If I have to send them back, then do I have to pay for
shipping?

Please help and sorry if I am not doing this right.
 Author: Caroline77 View Messages Posted By Caroline77
 Posted: Feb 16, 2023 20:27
 Subject: Re: Ludicrous amount of extra parts
 Viewed: 43 times
 Topic: Buying
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Caroline77 (1556)

Location:  USA, Utah
Member Since Contact Type Status
Jul 25, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Space Baby Bricks
In Buying, Sadie_Starling writes:
  Hi guys,

I don't normally post on forms, this is in fact my first time. However, a
just received an order and all of my stuff was there, but there is a ludicrous
amount of extra parts. Not duplicate parts of what I ordered, but completely
different parts. It looks to me that there is about $10-15 worth.

What do I do? Do I contact the seller and figure out how to send them back? Not
that I need the parts necessarily, but am I entitled to them because it was the
seller's mistake? If I have to send them back, then do I have to pay for
shipping?

Please help and sorry if I am not doing this right.

It's possible that part of someone else's order got packed into yours
by mistake. I would contact the seller and see if that might be the case.
 Author: BricksOfFaith View Messages Posted By BricksOfFaith
 Posted: Feb 16, 2023 20:31
 Subject: (Cancelled)
 Viewed: 42 times
 Topic: Buying
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BricksOfFaith (163)

Location:  USA, Tennessee
Member Since Contact Type Status
Mar 21, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bricks of Faith
(Cancelled)
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 16, 2023 20:35
 Subject: Re: Ludicrous amount of extra parts
 Viewed: 50 times
 Topic: Buying
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Nubs_Select (4136)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Buying, Sadie_Starling writes:
  Hi guys,

I don't normally post on forms, this is in fact my first time. However, a
just received an order and all of my stuff was there, but there is a ludicrous
amount of extra parts. Not duplicate parts of what I ordered, but completely
different parts. It looks to me that there is about $10-15 worth.

What do I do? Do I contact the seller and figure out how to send them back? Not
that I need the parts necessarily, but am I entitled to them because it was the
seller's mistake? If I have to send them back, then do I have to pay for
shipping?

Please help and sorry if I am not doing this right.

It would be best to contact the seller and see if you can sort it out with them
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Feb 16, 2023 22:49
 Subject: Re: Ludicrous amount of extra parts
 Viewed: 52 times
 Topic: Buying
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calebfishn (2174)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
In Buying, Sadie_Starling writes:
  Hi guys,

I don't normally post on forms, this is in fact my first time. However, a
just received an order and all of my stuff was there, but there is a ludicrous
amount of extra parts. Not duplicate parts of what I ordered, but completely
different parts. It looks to me that there is about $10-15 worth.

What do I do? Do I contact the seller and figure out how to send them back? Not
that I need the parts necessarily, but am I entitled to them because it was the
seller's mistake? If I have to send them back, then do I have to pay for
shipping?

Please help and sorry if I am not doing this right.

It is very possible that the seller accidentally packed parts from another order
with yours. Any seller would be very grateful and appreciative if you contacted
them to notify them about such an apparent error. That is the right thing to
do. (of course you are not entitled to them if someone else paid for them)

I will admit that I've accidentally packed parts in the wrong order. The
buyer contacted me, and together we came up with a solution, and were able to
get the parts to the correct recipient, making all three of us happy. Of course
you would not be on the hook for any costs associated with the sellers error.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Feb 16, 2023 23:02
 Subject: Re: Ludicrous amount of extra parts
 Viewed: 75 times
 Topic: Buying
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jennnifer (3581)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Buying, Sadie_Starling writes:
  Hi guys,

I don't normally post on forms, this is in fact my first time. However, a
just received an order and all of my stuff was there, but there is a ludicrous
amount of extra parts. Not duplicate parts of what I ordered, but completely
different parts. It looks to me that there is about $10-15 worth.

What do I do? Do I contact the seller and figure out how to send them back? Not
that I need the parts necessarily, but am I entitled to them because it was the
seller's mistake? If I have to send them back, then do I have to pay for
shipping?

Please help and sorry if I am not doing this right.

You seem really conflicted about this. If you found some lost money or personal
items somewhere, wouldn't you try your best to get them back to their owner?
Contact the seller and offer to help.

Jen