| Discussion Forum: Thread 332756 |
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| | | Author: | just_tuetchen  | | Posted: | Jan 2, 2023 15:37 | | Subject: | Buyer did not mark received Order: what to do | | Viewed: | 165 times | | Topic: | Feedback | |
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| Hey Girls and Guys,
is there any possibility to mark a received Order when the buyer didn‘t mark
it as received? I know, that she received it because she send me an e-mail but
she „forgot“ to mark it in the System… I can‘t contact her (the buyer) anymore
cause the account seems to be inacitve or deleted.
Sorry if this question was asked before.
Kind regards and thanks for your help.
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| | | | | Author: | axaday | | Posted: | Jan 2, 2023 15:41 | | Subject: | Re: Buyer did not mark received Order: what to do | | Viewed: | 39 times | | Topic: | Feedback | |
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| In Feedback, just_tuetchen writes:
| | Hey Girls and Guys,
is there any possibility to mark a received Order when the buyer didn‘t mark
it as received? I know, that she received it because she send me an e-mail but
she „forgot“ to mark it in the System… I can‘t contact her (the buyer) anymore
cause the account seems to be inacitve or deleted.
Sorry if this question was asked before.
Kind regards and thanks for your help.
|
Don't do anything. They don't need to be marked.
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| | | | | Author: | Nubs_Select | | Posted: | Jan 2, 2023 15:42 | | Subject: | Re: Buyer did not mark received Order: what to do | | Viewed: | 45 times | | Topic: | Feedback | |
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| In Feedback, just_tuetchen writes:
| | Hey Girls and Guys,
is there any possibility to mark a received Order when the buyer didn‘t mark
it as received? I know, that she received it because she send me an e-mail but
she „forgot“ to mark it in the System… I can‘t contact her (the buyer) anymore
cause the account seems to be inacitve or deleted.
Sorry if this question was asked before.
Kind regards and thanks for your help.
|
Don’t worry about it. It’s up to the buyer if they want to mark the order as
received or completed but only some do. Most will never update the status so
don’t worry about it
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| | | | | Author: | yorbrick | | Posted: | Jan 2, 2023 16:01 | | Subject: | Re: Buyer did not mark received Order: what to do | | Viewed: | 49 times | | Topic: | Feedback | |
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| In Feedback, just_tuetchen writes:
| | Hey Girls and Guys,
is there any possibility to mark a received Order when the buyer didn‘t mark
it as received? I know, that she received it because she send me an e-mail but
she „forgot“ to mark it in the System… I can‘t contact her (the buyer) anymore
cause the account seems to be inacitve or deleted.
Sorry if this question was asked before.
Kind regards and thanks for your help.
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File it and it goes from your list.
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| | | | | Author: | rab1234 | | Posted: | Jan 3, 2023 17:44 | | Subject: | Re: Buyer did not mark received Order: what to do | | Viewed: | 46 times | | Topic: | Feedback | |
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| Technically you can mark it as complete, but I strongly recommend against it.
It’s likely to eventually lead to a negative feedback.
In Feedback, just_tuetchen writes:
| | Hey Girls and Guys,
is there any possibility to mark a received Order when the buyer didn‘t mark
it as received? I know, that she received it because she send me an e-mail but
she „forgot“ to mark it in the System… I can‘t contact her (the buyer) anymore
cause the account seems to be inacitve or deleted.
Sorry if this question was asked before.
Kind regards and thanks for your help.
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