Discussion Forum: Thread 331056 |
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| | Author: | Bricks_And_More | Posted: | Dec 3, 2022 08:11 | Subject: | Instand check-out, aAdd tracking, how to? | Viewed: | 61 times | Topic: | Technical Issues | |
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| Trying to add tracking costs for international letter shipping when the order
amount is over 75 euro's. But everytime i check the (world)checkbox and save,
when i go back it's unchecked.
Also the other world checkbox below is checked and stays checked. Hopefully you
understand what i am saying..
Just had an order above 75 euro's and the tracking is not added. What am
i doing wrong?
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| | | | Author: | Rob_and_Shelagh | Posted: | Dec 3, 2022 08:20 | Subject: | Re: Instand check-out, aAdd tracking, how to? | Viewed: | 22 times | Topic: | Technical Issues | |
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| In Technical Issues, Bricks_And_More writes:
| Trying to add tracking costs for international letter shipping when the order
amount is over 75 euro's. But everytime i check the (world)checkbox and save,
when i go back it's unchecked.
Also the other world checkbox below is checked and stays checked. Hopefully you
understand what i am saying..
Just had an order above 75 euro's and the tracking is not added. What am
i doing wrong?
|
Where was the order shipping to? You have 3 shipping zones EUR1, EUR2 and World.
Your setting to add tracking is only for World zone (i.e. if your order was for
zones Eur1 or 2 it would not be added). If the order was for World, then sorry
I don't know why it didn't work.
Hope this helps
Robert
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| | | | | | Author: | Bricks_And_More | Posted: | Dec 3, 2022 08:24 | Subject: | Re: Instand check-out, aAdd tracking, how to? | Viewed: | 14 times | Topic: | Technical Issues | |
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| In Technical Issues, Rob_and_Shelagh writes:
| In Technical Issues, Bricks_And_More writes:
| Trying to add tracking costs for international letter shipping when the order
amount is over 75 euro's. But everytime i check the (world)checkbox and save,
when i go back it's unchecked.
Also the other world checkbox below is checked and stays checked. Hopefully you
understand what i am saying..
Just had an order above 75 euro's and the tracking is not added. What am
i doing wrong?
|
Where was the order shipping to? You have 3 shipping zones EUR1, EUR2 and World.
Your setting to add tracking is only for World zone (i.e. if your order was for
zones Eur1 or 2 it would not be added). If the order was for World, then sorry
I don't know why it didn't work.
Hope this helps
Robert
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The add tracking is only for lettershipping to the world zone. I have only two
zones for lettershipping, domestic and world. The order was from Australia.
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| | | | Author: | peregrinator | Posted: | Dec 3, 2022 08:45 | Subject: | Re: Instand check-out, aAdd tracking, how to? | Viewed: | 18 times | Topic: | Technical Issues | |
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| In Technical Issues, Bricks_And_More writes:
| Just had an order above 75 euro's and the tracking is not added. What am
i doing wrong?
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Don't buyers have the ability to choose tracking or not, when it's offered
as an option? Unless you're trying to force it?
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