Discussion Forum: Thread 330854

 Author: revcasey1 View Messages Posted By revcasey1
 Posted: Nov 29, 2022 08:47
 Subject: How long is too long?
 Viewed: 151 times
 Topic: Problem Order
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revcasey1 (31)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2022 Contact Member Buyer
Buying Privileges - OK
I placed a relatively small order of parts from a store in Germany at the end
of October. It was marked shipped on November 4th. I sent a message on November
18th asking if they had any details about the order as I had received several
other orders placed around the same time from different parts of Europe. The
message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

Thank you for any insight.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Nov 29, 2022 08:53
 Subject: Re: How long is too long?
 Viewed: 31 times
 Topic: Problem Order
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
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Store Closed Store: Brickwilbo Betuwe Bricks
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In Problem Order, revcasey1 writes:
  I placed a relatively small order of parts from a store in Germany at the end
of October. It was marked shipped on November 4th. I sent a message on November
18th asking if they had any details about the order as I had received several
other orders placed around the same time from different parts of Europe. The
message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

You've 180 days to open dispute on the Paypal website.

Does the shipment have a trackingnumber?
  
Thank you for any insight.
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Nov 29, 2022 08:53
 Subject: Re: How long is too long?
 Viewed: 22 times
 Topic: Problem Order
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coevorden01 (510)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Problem Order, revcasey1 writes:
  I placed a relatively small order of parts from a store in Germany at the end
of October. It was marked shipped on November 4th. I sent a message on November
18th asking if they had any details about the order as I had received several
other orders placed around the same time from different parts of Europe. The
message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

Thank you for any insight.

do not received a track and trace code?
normallyy it takes maximum 3 weeks, 2 weeks is regular.
 Author: C0lsanders_ View Messages Posted By C0lsanders_
 Posted: Nov 29, 2022 08:54
 Subject: Re: How long is too long?
 Viewed: 26 times
 Topic: Problem Order
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C0lsanders_ (825)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sanders´ Bricks
I'd wait a month or 2. Shipments from Europe can be here in a week, but I've
also had 6+ weeks regularly.

Miles


In Problem Order, revcasey1 writes:
  I placed a relatively small order of parts from a store in Germany at the end
of October. It was marked shipped on November 4th. I sent a message on November
18th asking if they had any details about the order as I had received several
other orders placed around the same time from different parts of Europe. The
message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

Thank you for any insight.
 Author: revcasey1 View Messages Posted By revcasey1
 Posted: Nov 29, 2022 08:58
 Subject: Re: How long is too long?
 Viewed: 23 times
 Topic: Problem Order
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revcasey1 (31)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2022 Contact Member Buyer
Buying Privileges - OK
In Problem Order, revcasey1 writes:
  I placed a relatively small order of parts from a store in Germany at the end
of October. It was marked shipped on November 4th. I sent a message on November
18th asking if they had any details about the order as I had received several
other orders placed around the same time from different parts of Europe. The
message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

Thank you for any insight.

There is no tracking information, that is one piece of information I requested
in the message I sent.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 29, 2022 09:00
 Subject: Re: How long is too long?
 Viewed: 30 times
 Topic: Problem Order
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem Order, revcasey1 writes:
  In Problem Order, revcasey1 writes:
  I placed a relatively small order of parts from a store in Germany at the end
of October. It was marked shipped on November 4th. I sent a message on November
18th asking if they had any details about the order as I had received several
other orders placed around the same time from different parts of Europe. The
message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

Thank you for any insight.

There is no tracking information, that is one piece of information I requested
in the message I sent.

Did you pay for international tracking? If not, it is unlikely that there will
be a tracking number.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 29, 2022 08:59
 Subject: Re: How long is too long?
 Viewed: 20 times
 Topic: Problem Order
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  The message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

The message could well have been read, in email rather than in the message centre.
Although the seller should have replied, even if just to confirm that it has
been posted on the date the update was made.

If the seller has decent feedback and says it has been posted, I'd wait at
least another few weeks before involving a PayPal dispute.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Nov 29, 2022 11:28
 Subject: Re: How long is too long?
 Viewed: 22 times
 Topic: Problem Order
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Nubs_Select (3730)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
I’ve placed several orders from Germany and they arrive within a few weeks or
within 2-3 months by its really a toss up but they always arrive
 Author: brickpart View Messages Posted By brickpart
 Posted: Nov 29, 2022 14:17
 Subject: Re: How long is too long?
 Viewed: 36 times
 Topic: Problem Order
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brickpart (390)

Location:  Germany, Bayern
Member Since Contact Type Status
Jul 25, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: brickpart
In Problem Order, revcasey1 writes:
  I placed a relatively small order of parts from a store in Germany at the end
of October. It was marked shipped on November 4th. I sent a message on November
18th asking if they had any details about the order as I had received several
other orders placed around the same time from different parts of Europe. The
message has not been read yet. I am located in the United States. How much longer
should I wait before going through PayPal and trying to recoup my money?

Thank you for any insight.

I had recently a buyer from US. I sent the parcel on 27th Oct. Arrival 21st of
Nov. via DHL. Seems there were lags in processing time on customs, as well at
the airport in germany. Both took couple of days according to tracking details.
As it was just some parts, maybe got sent without tracking from seller? How much
was shipping cost?

Kind regards
Tom / brickpart