| Discussion Forum: Thread 326814 |
|
 |
| | | Author: | jnicely1  | | Posted: | Sep 8, 2022 14:50 | | Subject: | Account not allowed to send messages | | Viewed: | 233 times | | Topic: | Technical Issues | |
|
| Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
|
| | | | | |
| | | | | Author: | 1001bricks | | Posted: | Sep 8, 2022 14:55 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 56 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users?
|
Don't know your specific case, but spamming isn't allowed.
|
|
| | | | | | | | | |
| | | | | | | Author: | jnicely1 | | Posted: | Sep 8, 2022 18:10 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 35 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
| | In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users?
|
Don't know your specific case, but spamming isn't allowed.
|
I've sent no more than 2 messages this year. It rarely happens.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | 1001bricks | | Posted: | Sep 8, 2022 18:19 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 34 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jnicely1 writes:
| | In Technical Issues, 1001bricks writes:
| | In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users?
|
Don't know your specific case, but spamming isn't allowed.
|
I've sent no more than 2 messages this year. It rarely happens.
|
Messages to people having an order or a recent order with you?
Or some other people on BL that you picked?
There may be a difference here.
|
|
| | | | | |
| | | | | Author: | jennnifer | | Posted: | Sep 8, 2022 16:11 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 48 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
There's a cap. How many did you send before it stopped working?
Jen
|
|
| | | | | | | | | |
| | | | | | | Author: | jnicely1 | | Posted: | Sep 8, 2022 18:15 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 38 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jennnifer writes:
| | In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
There's a cap. How many did you send before it stopped working?
Jen
|
I hadn't sent anything for at least several months. I've sent an most
2 messages this year as a whole.
|
|
| | | | | |
| | | | | Author: | axaday | | Posted: | Sep 8, 2022 16:22 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 45 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
I have a customer who had the same thing. I forwarded his question to a Bricklink
employee.
|
|
| | | | | | | | | |
| | | | | | | Author: | wxm67 | | Posted: | Sep 8, 2022 17:20 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 61 times | | Topic: | Technical Issues | |
|
| In Technical Issues, axaday writes:
| | In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
I have a customer who had the same thing. I forwarded his question to a Bricklink
employee.
|
This same problem started for me in late August, don't know exactly when.
I emailed the Help Desk, but haven't received a response yet. Maybe those
messages weren't received, based on the problem of not being able to send
messages. I reached out to axaday for help by email, so if you forwarded on
my question/email, thank you.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | jnicely1 | | Posted: | Sep 8, 2022 18:16 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 26 times | | Topic: | Technical Issues | |
|
| In Technical Issues, wxm67 writes:
| | In Technical Issues, axaday writes:
| | In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
I have a customer who had the same thing. I forwarded his question to a Bricklink
employee.
|
This same problem started for me in late August, don't know exactly when.
I emailed the Help Desk, but haven't received a response yet. Maybe those
messages weren't received, based on the problem of not being able to send
messages. I reached out to axaday for help by email, so if you forwarded on
my question/email, thank you.
|
I would appreciate if someone could escalate on my behalf.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Stellar | | Posted: | Sep 11, 2022 14:13 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 31 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jnicely1 writes:
| | In Technical Issues, wxm67 writes:
| | In Technical Issues, axaday writes:
| | In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
I have a customer who had the same thing. I forwarded his question to a Bricklink
employee.
|
This same problem started for me in late August, don't know exactly when.
I emailed the Help Desk, but haven't received a response yet. Maybe those
messages weren't received, based on the problem of not being able to send
messages. I reached out to axaday for help by email, so if you forwarded on
my question/email, thank you.
|
I would appreciate if someone could escalate on my behalf.
|
On 2022-08-31 they added this to the site:
Released updates to improve spam filtering and reduce amount of unsolicited messages.
https://www.bricklink.com/help.asp?helpID=2547
|
|
|
| | | | | |
| | | | | Author: | RHB | | Posted: | Sep 17, 2022 15:55 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 42 times | | Topic: | Technical Issues | |
|
| In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
Did you end up finding a solution to this, jnice? I have the same issue as of
yesterday morning - no response from the help desk of course.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | 1001bricks | | Posted: | Sep 17, 2022 16:19 | | Subject: | Re: Account not allowed to send messages | | Viewed: | 46 times | | Topic: | Technical Issues | |
|
| In Technical Issues, RHB writes:
| | In Technical Issues, jnicely1 writes:
| | Can anyone tell me why my account would be restricted from sending messages to
other stores/users? I've never had an issue till trying today and I get an
error message saying my account doesn't have permissions to send messages.
|
Did you end up finding a solution to this, jnice? I have the same issue as of
yesterday morning - no response from the help desk of course.
|
It may be due to the recent anti SPAM feature they implemented recentlty?
Until a help desk reply, I think there's a setting to receive your messages
by e-mail.
Then, when you receive one you can reply by e-mail and there's no problem.
Check if you've an e-mail copy? Activate this setting?
|
|
|
|
|
|
|
USA, Pennsylvania
France, Provence-Alpes-Côte d'Azur
Spain, Comunidad Valenciana
