Discussion Forum: Thread 324814 |
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| | Author: | Jamesf077 | Posted: | Jul 30, 2022 05:40 | Subject: | New buyer checkout restriction not working? | Viewed: | 63 times | Topic: | Help | |
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| Even though my store management settings is set to "Show only Instant Checkout
methods to new buyers", I'm finding some zero feedback buyers are able to
buy from me and then never pay after I invoice them! I had to wait the obligatory
2 weeks to recover a high value set back into my store last month and completed
a NPB and now I suspect I have another.
Is anyone else experiencing this, is the setting broken?
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| | | | Author: | Shiny_Stuff | Posted: | Jul 30, 2022 06:34 | Subject: | Re: New buyer checkout restriction not working? | Viewed: | 23 times | Topic: | Help | |
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| In Help, Jamesf077 writes:
| Even though my store management settings is set to "Show only Instant Checkout
methods to new buyers", I'm finding some zero feedback buyers are able to
buy from me and then never pay after I invoice them! I had to wait the obligatory
2 weeks to recover a high value set back into my store last month and completed
a NPB and now I suspect I have another.
Is anyone else experiencing this, is the setting broken?
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I suspect what may be happening is that if the items selected are not eligible
for Instant Checkout, then the order goes to manual invoicing. This would over-ride
your setting to force Instant Checkout to zero FB buyers.
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| | | | | | Author: | tons_of_bricks | Posted: | Jul 30, 2022 08:38 | Subject: | Re: New buyer checkout restriction not working? | Viewed: | 29 times | Topic: | Help | |
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| In Help, Shiny_Stuff writes:
| In Help, Jamesf077 writes:
| Even though my store management settings is set to "Show only Instant Checkout
methods to new buyers", I'm finding some zero feedback buyers are able to
buy from me and then never pay after I invoice them! I had to wait the obligatory
2 weeks to recover a high value set back into my store last month and completed
a NPB and now I suspect I have another.
Is anyone else experiencing this, is the setting broken?
|
I suspect what may be happening is that if the items selected are not eligible
for Instant Checkout, then the order goes to manual invoicing. This would over-ride
your setting to force Instant Checkout to zero FB buyers.
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I don't think it does. I used to you have the force Instant Checkout enabled
but would get messages from zero feedback buyers saying they couldn't checkout
because one of the items in their cart didn't qualify for instant checkout.
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| | | | | | | | Author: | Jamesf077 | Posted: | Jul 30, 2022 11:31 | Subject: | Re: New buyer checkout restriction not working? | Viewed: | 20 times | Topic: | Help | |
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| | I don't think it does. I used to you have the force Instant Checkout enabled
but would get messages from zero feedback buyers saying they couldn't checkout
because one of the items in their cart didn't qualify for instant checkout.
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Yes, this is what previously happened, I would get a message from a new buyer
telling me they would like to buy the set and I could temporarily lift the restriction
if I deemed them a genuine buyer.
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