Discussion Forum: Thread 323932

 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Jul 13, 2022 10:57
 Subject: received order from 'China in the USA' ??!!
 Viewed: 167 times
 Topic: Technical Issues
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TakeAbricK (13466)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
BrickLink Catalog Administrator (?)
I received an order with a USA flag with an address in China.

There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.

Please fix asap!

Diana
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Jul 13, 2022 11:02
 Subject: Re: received order from 'China in the USA' ??!!
 Viewed: 81 times
 Topic: Technical Issues
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tons_of_bricks (12761)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Technical Issues, TakeAbricK writes:
  I received an order with a USA flag with an address in China.

There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.

Please fix asap!

Diana

I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 13, 2022 12:02
 Subject: Re: received order from 'China in the USA' ??!!
 Viewed: 66 times
 Topic: Technical Issues
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yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Technical Issues, firestar246 writes:
  In Technical Issues, TakeAbricK writes:
  I received an order with a USA flag with an address in China.

There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.

Please fix asap!

Diana

I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.

Yeah, thus happens when they change their address, place an order, then change
it again.
 Author: TakeAbricK View Messages Posted By TakeAbricK
 Posted: Jul 14, 2022 01:12
 Subject: Re: received order from 'China in the USA' ??!!
 Viewed: 59 times
 Topic: Technical Issues
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TakeAbricK (13466)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Jan 12, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TakeAbricK
BrickLink Catalog Administrator (?)
In Technical Issues, yorbrick writes:
  In Technical Issues, firestar246 writes:
  In Technical Issues, TakeAbricK writes:
  I received an order with a USA flag with an address in China.

There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.

Please fix asap!

Diana

I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.

Yeah, thus happens when they change their address, place an order, then change
it again.

Thank you for the replies. In the meantime the flag changed to the Chinese Flag.
I will try not to worry reading it doesn't affect shipping charges. But I
don't understand how it's possible, for I was always told that members
can change their address within their country only. Country couldn't be changed.

I never read about changes that it is possible now to change your address to
another country.

I do worry though when a country is changed and at the same time the address
isn't copied to PayPal (like happened last week).
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 14, 2022 03:33
 Subject: Re: received order from 'China in the USA' ??!!
 Viewed: 35 times
 Topic: Technical Issues
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yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  Thank you for the replies. In the meantime the flag changed to the Chinese Flag.
I will try not to worry reading it doesn't affect shipping charges. But I
don't understand how it's possible, for I was always told that members
can change their address within their country only. Country couldn't be changed.


If sellers do it then their store gets closed until they supply details again.
If buyers do it, nothing. Some do it more than Ince a day, especially international
drop shippers.
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 14, 2022 03:57
 Subject: Re: received order from 'China in the USA' ??!!
 Viewed: 57 times
 Topic: Technical Issues
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Stellar (3503)

Location:  Spain, Comunidad Valenciana
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Sep 24, 2015 Contact Member Seller
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Store: Stellar Bricks
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In Technical Issues, TakeAbricK writes:
  In Technical Issues, yorbrick writes:
  In Technical Issues, firestar246 writes:
  In Technical Issues, TakeAbricK writes:
  I received an order with a USA flag with an address in China.

There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.

Please fix asap!

Diana

I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.

Yeah, thus happens when they change their address, place an order, then change
it again.

Thank you for the replies. In the meantime the flag changed to the Chinese Flag.
I will try not to worry reading it doesn't affect shipping charges. But I
don't understand how it's possible, for I was always told that members
can change their address within their country only. Country couldn't be changed.

I never read about changes that it is possible now to change your address to
another country.

I do worry though when a country is changed and at the same time the address
isn't copied to PayPal (like happened last week).

As far as I know you could always, but you have to change it in your profile,
you can't change the country in the step of the checkout that lets you edit
your address before placing the order.

The flag shown in the Orders received page is the one user has set at the time
you see it. Maybe a good suggestion to make is to show the flag of the country
the order is going to instead.

I use the Pin icon colors to differentiate where orders are going by having multiple
shipping methods.