Discussion Forum: Thread 323932 |
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| | Author: | TakeAbricK | Posted: | Jul 13, 2022 10:57 | Subject: | received order from 'China in the USA' ??!! | Viewed: | 167 times | Topic: | Technical Issues | |
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| I received an order with a USA flag with an address in China.
There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.
Please fix asap!
Diana
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| | | | Author: | tons_of_bricks | Posted: | Jul 13, 2022 11:02 | Subject: | Re: received order from 'China in the USA' ??!! | Viewed: | 81 times | Topic: | Technical Issues | |
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| In Technical Issues, TakeAbricK writes:
| I received an order with a USA flag with an address in China.
There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.
Please fix asap!
Diana
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I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.
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| | | | | | Author: | yorbrick | Posted: | Jul 13, 2022 12:02 | Subject: | Re: received order from 'China in the USA' ??!! | Viewed: | 66 times | Topic: | Technical Issues | |
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| In Technical Issues, firestar246 writes:
| In Technical Issues, TakeAbricK writes:
| I received an order with a USA flag with an address in China.
There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.
Please fix asap!
Diana
|
I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.
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Yeah, thus happens when they change their address, place an order, then change
it again.
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| | | | | | | | Author: | TakeAbricK | Posted: | Jul 14, 2022 01:12 | Subject: | Re: received order from 'China in the USA' ??!! | Viewed: | 59 times | Topic: | Technical Issues | |
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| In Technical Issues, yorbrick writes:
| In Technical Issues, firestar246 writes:
| In Technical Issues, TakeAbricK writes:
| I received an order with a USA flag with an address in China.
There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.
Please fix asap!
Diana
|
I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.
|
Yeah, thus happens when they change their address, place an order, then change
it again.
|
Thank you for the replies. In the meantime the flag changed to the Chinese Flag.
I will try not to worry reading it doesn't affect shipping charges. But I
don't understand how it's possible, for I was always told that members
can change their address within their country only. Country couldn't be changed.
I never read about changes that it is possible now to change your address to
another country.
I do worry though when a country is changed and at the same time the address
isn't copied to PayPal (like happened last week).
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| | | | | | | | | | Author: | yorbrick | Posted: | Jul 14, 2022 03:33 | Subject: | Re: received order from 'China in the USA' ??!! | Viewed: | 35 times | Topic: | Technical Issues | |
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| | Thank you for the replies. In the meantime the flag changed to the Chinese Flag.
I will try not to worry reading it doesn't affect shipping charges. But I
don't understand how it's possible, for I was always told that members
can change their address within their country only. Country couldn't be changed.
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If sellers do it then their store gets closed until they supply details again.
If buyers do it, nothing. Some do it more than Ince a day, especially international
drop shippers.
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| | | | | | | | | | Author: | Stellar | Posted: | Jul 14, 2022 03:57 | Subject: | Re: received order from 'China in the USA' ??!! | Viewed: | 57 times | Topic: | Technical Issues | |
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| In Technical Issues, TakeAbricK writes:
| In Technical Issues, yorbrick writes:
| In Technical Issues, firestar246 writes:
| In Technical Issues, TakeAbricK writes:
| I received an order with a USA flag with an address in China.
There a USA flag next to the buyer on my order page, but shipping address has
China as country. This should be impossible and can give big problems if shipping
costs are not the same and calculated for the wrong country.
Please fix asap!
Diana
|
I don't think this is a bug. I've had out-of-country buyers use a USA
address before. If I click on their profile, it'll show their country's
flag, but the order shows a USA flag. The shipping charge always gets charged
accurately.
|
Yeah, thus happens when they change their address, place an order, then change
it again.
|
Thank you for the replies. In the meantime the flag changed to the Chinese Flag.
I will try not to worry reading it doesn't affect shipping charges. But I
don't understand how it's possible, for I was always told that members
can change their address within their country only. Country couldn't be changed.
I never read about changes that it is possible now to change your address to
another country.
I do worry though when a country is changed and at the same time the address
isn't copied to PayPal (like happened last week).
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As far as I know you could always, but you have to change it in your profile,
you can't change the country in the step of the checkout that lets you edit
your address before placing the order.
The flag shown in the Orders received page is the one user has set at the time
you see it. Maybe a good suggestion to make is to show the flag of the country
the order is going to instead.
I use the Pin icon colors to differentiate where orders are going by having multiple
shipping methods.
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