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| | | Author: | shannu  | | Posted: | Jun 8, 2022 21:42 | | Subject: | Worst Experience I ever had on Bricklink. | | Viewed: | 359 times | | Topic: | Buying | |
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| I don't run into any issues with sellers and if I do, we always resolve them
with no issues.
However, this is my first time running into someone who is unwilling to communicate.
I recently requested an invoice from this seller who had most of the parts I
needed for my Iron Man collection and that too at really good prices.
I get my order canceled because the seller decided to use my IP address to see
where to ship to rather than the address I put to where I want the parts to be
shipped out.
I am currently on vacation and out of the country so obviously, my IP will not
correspond to my actual home. I tried communicating this to the seller multiple
times and instead of replying to my emails to hear me out, the seller left a
negative comment on my profile.
I told the seller I live in the US and not at my IP address and that my IP address
is where I am at for vacation. I get 0 responses from the seller but I get
a negative comment?
This is so far the worst experience I had and the only reason I kept following
up with the seller to clarify the issue is that the seller has the parts I need.
I am not really a new member of Bricklink as I joined in 2015 but I only recently
started to actually buy from the website so ig I can say I am new to buying on
this website.
Unbeliveable. Would like to know if others had to deal with issues on the platform.
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| | | | | Author: | TheCuteGiraffe | | Posted: | Jun 8, 2022 21:45 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 76 times | | Topic: | Buying | |
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| That's nasty. He really should have helped you and tried to understand your
information. I feel like that's not a good thing, the fact that he didn't
even try to reach out to you again after you didn't want the pieces sent
to the wrong place.
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| | | | | | | Author: | shannu | | Posted: | Jun 8, 2022 21:56 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 62 times | | Topic: | Buying | |
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| In Buying, TheCuteGiraffe writes:
| | That's nasty. He really should have helped you and tried to understand your
information. I feel like that's not a good thing, the fact that he didn't
even try to reach out to you again after you didn't want the pieces sent
to the wrong place.
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It was a she. I sent a couple of emails stating I do not live in the vacation
spot. She only responded once when I sent a huge concerning message about the
situation and its clarifications.
She simply just said my ip address is out of the country and they do not ship
there. I literally stated how I live in the US in every single message.
I again replied and sent a couple more messages indicating I live in the US and
want the parts shipped there. Instead of replying she leaves a negative remark
on my profile saying I sent bullying emails.
I swear
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| | | | | | | | | Author: | TheCuteGiraffe | | Posted: | Jun 8, 2022 22:24 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 55 times | | Topic: | Buying | |
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| Absolutely annoying. So sorry to hear that happened. The bad review will also
be on their shop.
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| | | | | Author: | tons_of_bricks | | Posted: | Jun 8, 2022 21:47 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 84 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | I don't run into any issues with sellers and if I do, we always resolve them
with no issues.
However, this is my first time running into someone who is unwilling to communicate.
I recently requested an invoice from this seller who had most of the parts I
needed for my Iron Man collection and that too at really good prices.
I get my order canceled because the seller decided to use my IP address to see
where to ship to rather than the address I put to where I want the parts to be
shipped out.
I am currently on vacation and out of the country so obviously, my IP will not
correspond to my actual home. I tried communicating this to the seller multiple
times and instead of replying to my emails to hear me out, the seller left a
negative comment on my profile.
I told the seller I live in the US and not at my IP address and that my IP address
is where I am at for vacation. I get 0 responses from the seller but I get
a negative comment?
This is so far the worst experience I had and the only reason I kept following
up with the seller to clarify the issue is that the seller has the parts I need.
I am not really a new member of Bricklink as I joined in 2015 but I only recently
started to actually buy from the website so ig I can say I am new to buying on
this website.
Unbeliveable. Would like to know if others had to deal with issues on the platform.
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Wow.. that's horrible. Who would trust the IP address over the real address?
Tons of people use disguised IP addresses. I know I did for a while; the Lego
site would keep redirecting me to their South Korean site.
That must be one paranoid seller. Move on and don't deal with them again;
that negative feedback they gave you will hurt their reputation more than it'll
hurt yours.
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| | | | | | | Author: | tEoS | | Posted: | Jun 8, 2022 22:27 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 57 times | | Topic: | Buying | |
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| It should not have been a surprise. From the seller's terms:
"IP Address Location versus Physical Registered Location: Be aware that each
time you login to Bricklink.com, your IP Address is logged. Each time you place
an order with a seller, your IP Address may be provided to the seller in the
order notification email. We have our settings set to include IP Address of our
buyers. If you are a new buyer with zero feedback and/or an unusual address for
drop ship/warehouse address, we will reference your IP address to make sure that
it matches the location of your registered address. If the locations do not match,
we reserve the right to cancel the order. We do not ship to warehouses."
I don't think that I have ever even noticed a buyer's IP address.
| | Wow.. that's horrible. Who would trust the IP address over the real address?
Tons of people use disguised IP addresses. I know I did for a while; the Lego
site would keep redirecting me to their South Korean site.
That must be one paranoid seller. Move on and don't deal with them again;
that negative feedback they gave you will hurt their reputation more than it'll
hurt yours.
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| | | | | | | | | Author: | shannu | | Posted: | Jun 8, 2022 22:32 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 70 times | | Topic: | Buying | |
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| I am not a new buyer nor my address goes to a warehouse so I don't know what
the seller is so uptight on.
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| | | | | | | | | | | Author: | yorbrick | | Posted: | Jun 9, 2022 03:08 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 55 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | I am not a new buyer nor my address goes to a warehouse so I don't know what
the seller is so uptight on.
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Did you read the store terms before placing the order? If you did, why not wait
until you returned to the US before ordering?
The seller might have had issues in the past with scammer buyers claiming to
be in a particular location when they are not, or with drop shippers that continually
change their address because the customer is not their customer, or packages
returned to them because the buyer is not present as they are on vacation.
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| | | | | | | | | | | | | Author: | shannu | | Posted: | Jun 9, 2022 03:14 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 55 times | | Topic: | Buying | |
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| This is the first time encountering this issue. I wanted the parts to be at my
mailbox by the time I came back from vacation.
The seller could have just verified my address because it is a residential address.
Furthermore, why would the seller care where the package is going to? If I was
a seller I would only care about if I got my money for my items.
This is pathetic. I was ready to pay for the items and the seller decided to
not make money today.
The seller didn't even attempt to communicate anything and even when I did
she gave no response but she was willing to take the time to leave a negative
comment on my profile.
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| | | | | | | | | | | | | | | Author: | wildchicken13 | | Posted: | Jun 9, 2022 03:18 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 42 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | If I was a seller I would only care about if I got my money for my items.
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That is not very good customer service.
Seller is trying to protect themselves but is being unreasonable about it. Leave
negative feedback and move on. Least favorite if you must.
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| | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Jun 9, 2022 03:38 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 54 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | This is the first time encountering this issue. I wanted the parts to be at my
mailbox by the time I came back from vacation.
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What if it didn't fit and was left outside or remained in a delivery office
unclaimed?
| | The seller could have just verified my address because it is a residential address.
Furthermore, why would the seller care where the package is going to? If I was
a seller I would only care about if I got my money for my items.
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They care as they don't want to be defrauded. Things that are suspicious
make sellers more wary. They also don't want them returned if you are not
their to receive or sign for the package. If they were a good price, the seller
might be on low margins and losing postage costs would eat into their small margin.
| | This is pathetic. I was ready to pay for the items and the seller decided to
not make money today.
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They chose not to make money from you, rather than not make money at all. You
mentioned they were a good price so they'd probably sell quickly to another
buyer when relisted.
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| | | | | | | | | | | | | | | | | Author: | shannu | | Posted: | Jun 9, 2022 06:36 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 33 times | | Topic: | Buying | |
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| | | What if it didn't fit and was left outside or remained in a delivery office
unclaimed?
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I put all packages on hold while I am gone. They are kept at the post office
until I arrive.
| | They care as they don't want to be defrauded. Things that are suspicious
make sellers more wary. They also don't want them returned if you are not
their to receive or sign for the package. If they were a good price, the seller
might be on low margins and losing postage costs would eat into their small margin.
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How can they be defrauded? Again all this could of been solved if the seller
communicated back.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Jun 8, 2022 23:02 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 59 times | | Topic: | Buying | |
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| In Buying, tEoS writes:
| | It should not have been a surprise. From the seller's terms:
"IP Address Location versus Physical Registered Location: Be aware that each
time you login to Bricklink.com, your IP Address is logged. Each time you place
an order with a seller, your IP Address may be provided to the seller in the
order notification email. We have our settings set to include IP Address of our
buyers. If you are a new buyer with zero feedback and/or an unusual address for
drop ship/warehouse address, we will reference your IP address to make sure that
it matches the location of your registered address. If the locations do not match,
we reserve the right to cancel the order. We do not ship to warehouses."
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Gee - my IP is 500 miles from here, where our Internet Provider has some servers...
I won't be able to buy at this shop 
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| | | | | Author: | 1001bricks | | Posted: | Jun 8, 2022 22:24 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 71 times | | Topic: | Buying | |
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| | | This is so far the worst experience I had and the only reason I kept following
up with the seller to clarify the issue is that the seller has the parts I need.
I am not really a new member of Bricklink as I joined in 2015 but I only recently
started to actually buy from the website so ig I can say I am new to buying on
this website.
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PayPal, Stripe, and all of payment modes have already their *sharp* tools to
verify every transaction, so if them allowed it I see no reason why someone would
check your IP.
It's a silly story, and this seller is weird.
Just forget it; run away, find better ones.
| | Unbeliveable. Would like to know if others had to deal with issues on the platform.
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Yes, it's like IRL - some bakeries are crazy, same gas station to avoid,
etc.
There's no solution apart avoiding them, and filtering with some criteria,
like feedback profile (check FB, read replies...)
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| | | | | Author: | wildchicken13 | | Posted: | Jun 8, 2022 23:22 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 64 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | I don't run into any issues with sellers and if I do, we always resolve them
with no issues.
However, this is my first time running into someone who is unwilling to communicate.
I recently requested an invoice from this seller who had most of the parts I
needed for my Iron Man collection and that too at really good prices.
I get my order canceled because the seller decided to use my IP address to see
where to ship to rather than the address I put to where I want the parts to be
shipped out.
I am currently on vacation and out of the country so obviously, my IP will not
correspond to my actual home. I tried communicating this to the seller multiple
times and instead of replying to my emails to hear me out, the seller left a
negative comment on my profile.
I told the seller I live in the US and not at my IP address and that my IP address
is where I am at for vacation. I get 0 responses from the seller but I get
a negative comment?
This is so far the worst experience I had and the only reason I kept following
up with the seller to clarify the issue is that the seller has the parts I need.
I am not really a new member of Bricklink as I joined in 2015 but I only recently
started to actually buy from the website so ig I can say I am new to buying on
this website.
Unbeliveable. Would like to know if others had to deal with issues on the platform.
|
I'm sorry to hear that.
Did you at least get your money back? I would hate to get scammed in such a manner.
You can request the retaliatory feedback to be removed here: https://www.bricklink.com/feedbackDel.asp
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| | | | | Author: | BricksOfFaith | | Posted: | Jun 9, 2022 00:31 | | Subject: | (Cancelled) | | Viewed: | 96 times | | Topic: | Buying | |
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| | (Cancelled) |
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| | | | | | | Author: | wildchicken13 | | Posted: | Jun 9, 2022 03:03 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 78 times | | Topic: | Buying | |
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| In Buying, VaderJr316 writes:
| | Honestly, I find that idiotic. Correct me if I’m wrong, older sellers, but the
way I see it is if you get paid, then there’s no reason to ship it. I have my
money, and the log and receipt that says it shipped out. I am paid and happy,
and whatever person living in Russia or North Korea trying to scam me will be
sad because they will not get their parts. That is how I look at selling 😂.
I’m sorry that you and such a bad experience with this person!
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Not necessarily. I have never tried to ship to Russia or North Korea before,
but I know that some countries have sanctions placed against them and trying
to ship to these countries may be considered a criminal offense. However, BrickLink
is generally good about blocking buyers from these countries in the first place,
but sometimes buyers circumvent the block. For example, not too long ago a seller
had their selling privileges revoked for trying to ship to a buyer in Crimea
that had circumvented the block.
More generally, it is not a good idea for a seller to engage in business with
a suspicious buyer. There is always the possibility of getting scammed, and since
PayPal generally sides with the buyer, sellers must exercise caution when selling
to strangers over the internet. Signs to watch out for include a mismatch between
the name or address on the BrickLink account and that of the PayPal or Stripe
account. However, using an IP address not associated with your physical location
is a common thing to do, such as when traveling or using a VPN. My workplace
has its own private network; the IP address that I am assigned to at work may
be hundreds of miles away from our office. In my opinion, the seller is being
unreasonable in this situation, and may lose business because of it.
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| | | | | | | | | Author: | shannu | | Posted: | Jun 9, 2022 03:16 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 39 times | | Topic: | Buying | |
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| Seller could of simply asked about my IP address and I could of explained why
my IP and registered address is different.
She could of made 25 dollars today but oh well.
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| | | | | | | | | Author: | shannu | | Posted: | Jun 9, 2022 03:17 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 40 times | | Topic: | Buying | |
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| | How can a seller get scammed? |
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| | | | | | | | | | | Author: | wildchicken13 | | Posted: | Jun 9, 2022 03:20 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 49 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | How can a seller get scammed?
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Buyer files PayPal claim/dispute claiming package is not received or item is
damaged. Or goes to bank and says credit card was used without authorization.
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| | | | | | | | | | | | | Author: | SezaR | | Posted: | Jun 9, 2022 04:24 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 55 times | | Topic: | Buying | |
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| In Buying, wildchicken13 writes:
| | In Buying, shannu writes:
| | How can a seller get scammed?
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Does not make sense.
| | Buyer files PayPal claim/dispute claiming package is not received
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The tracking shows the item is received and it matches to the address on Bricklink
and PayPal (warehouse address)
He can always do that, even if the item is shipped to his residential address.
| | Or goes to bank and says credit card was used without authorization.
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He can always do that, even if the item is shipped to his residential address.
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| | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Jun 9, 2022 04:53 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 62 times | | Topic: | Buying | |
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| | | | | Buyer files PayPal claim/dispute claiming package is not received
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The tracking shows the item is received and it matches to the address on Bricklink
and PayPal (warehouse address)
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The buyer can say he was not there and can prove to PayPal he was in India at
the time. So if tracking indicated it was delivered he can say it must have been
left outside by the seller's agent and stolen, or if someone signed for it,
the seller's delivery agent must have done it themselves or got someone else
to do it. Of course these types of buyer vs seller scams can be tried any time
but when the buyer has proof they weren't there they have more ammunition.
I'm not saying it is happening but is an increased risk to the seller.
And then there is the issue of buyer not present as they are half way around
the world, so they don’t deliver and return to the seller and the so seller is
out the shipping costs.
Going by their terms, I imagine the seller has been defrauded or had problems
in the past through a buyer using a forwarding service, claiming they are in
the US when they are not. The seller wants to minimise their risks and covers
this in their store terms. Buyers should respect that and order elsewhere if
they disagree.
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| | | | | | | | | | | | | | | | | Author: | shannu | | Posted: | Jun 9, 2022 06:45 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 56 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | | | | | Buyer files PayPal claim/dispute claiming package is not received
|
The tracking shows the item is received and it matches to the address on Bricklink
and PayPal (warehouse address)
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The buyer can say he was not there and can prove to PayPal he was in India at
the time. So if tracking indicated it was delivered he can say it must have been
left outside by the seller's agent and stolen, or if someone signed for it,
the seller's delivery agent must have done it themselves or got someone else
to do it. Of course these types of buyer vs seller scams can be tried any time
but when the buyer has proof they weren't there they have more ammunition.
I'm not saying it is happening but is an increased risk to the seller.
And then there is the issue of buyer not present as they are half way around
the world, so they don’t deliver and return to the seller and the so seller is
out the shipping costs.
Going by their terms, I imagineh the seller has been defrauded or had problems
in the past through a buyer using a forwarding service, claiming they are in
the US when they are not. The seller wants to minimise their risks and covers
this in their store terms. Buyers should respect that and order elsewhere if
they disagree.
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We dont get out packages left out by usps. It is left at our mailbox. Me being
halfway around the world wouldnt be an issue when all my mail goes on hold at
usps. I put all my incoming mail to be on hold so nothing actually would deliver
to my house insteead kept on hold by my local post office.
Even if someone is not present we usually get a note left on our door to go to
the depot for pickup.
Again all of this could of been sorted out if seller responded to my messages
rather than leaving a negative comment and putting me on their stop list.
It’s also dumb that we have to be at our house to order. People buy stuff wherever
they are even if they are not at their home. I just wanted my parts to be ready
when I returned.
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| | | | | | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Jun 9, 2022 08:18 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 56 times | | Topic: | Buying | |
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| | | Even if someone is not present we usually get a note left on our door to go to
the depot for pickup.
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And how long do they store it before returning it to the seller? All the seller
knows is that you are ordering from India, not the USA.
| | Again all of this could of been sorted out if seller responded to my messages
rather than leaving a negative comment and putting me on their stop list.
|
It also could have been avoided altogether if you had read the store terms and
asked the seller if it was a problem before placing the order.
| | It’s also dumb that we have to be at our house to order. People buy stuff wherever
they are even if they are not at their home. I just wanted my parts to be ready
when I returned.
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Understandable. And as this is a somewhat unusual circumstance, check the store
terms to ensure that the seller is happy if a buyer located in one country places
an order for delivery in another.
10 years or so ago, I used to be in the US on and off for work. I occasionally
bought from US sellers and asked for the packages to be shipped to my hotel,
updating my PayPal address each time I was there. I always asked first to check
if the seller was happy doing that. I reckon only 1 in 3 sellers were happy with
it. Some said that they would not ship to hotels at all, some said that their
processing and shipping times might mean the parcel does not arrive until after
I had left (even though I asked them often weeks in advance), some didn't
reply. Those that replied and were happy to do it got my business. I could have
just put the hotel address as my address and ordered anyway, but it is always
best to check with a seller first when doing something out of the ordinary.
You have to remember that sellers here are people and not large corporations.
There are different levels of aversion to risk. Some sellers do not like drop
shippers, where another seller orders items that they have sold for a higher
price on another site and gets them shipped to their buyer, often lying about
it being a gift and insisting on no paperwork. Drop shippers are sometimes in
the same country but often in a different country, and treat the real seller
as essentially a free to use warehouse in a that country whether they like it
or not. Some sellers do not like warehouse shippers, where a buyer in another
country orders using a US address and gets their order delivered to a mail forwarder,
to get around any shipping restrictions set up by the seller (eg ships to the
USA only). If the forwarder loses or damages the item, the buyer blames the seller.
One of these two reasons is probably why the seller checks IP addresses and why
your order has been flagged by this seller. All the seller sees is that you are
in India, but claim to currently have an address in the USA. Some sellers would
ignore it and accept the order with its additional risks, others won't. This
seller doesn't ignore it and even tells you that up front in their store
terms, it is clear that they cancel orders from people if their geographical
IP address does not match the country of the mailing address supplied.
Clearly you are not a seller and don't consider issues that sellers have
(and there is no reason to as a buyer). But there are a whole range of risk indicators
and different sellers will have different tolerances to them. You happened to
be in a strange situation, you found a cautious seller with items you wanted,
you either didn't read or ignored their terms, and this combination of factors
lead to them cancelling the order. If you had ordered while in the US, there
would not be an issue. If you had ordered from a less cautious seller, there
would not be an issue. If you had agreed to their store terms, you would not
have placed the order and there would not be an issue.
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| | | | | | | | | | | | | | | | | | | | | Author: | tons_of_bricks | | Posted: | Jun 9, 2022 08:39 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 50 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | It also could have been avoided altogether if you had read the store terms and
asked the seller if it was a problem before placing the order.
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It's very odd and specific terms. I always read store terms before placing
orders, but IP addresses isn't something that everyone understands. I know
if my parents were to read that, they'd have no idea what it was talking
about and what it meant. Even I don't fully understand exactly how they work
and a short while ago would not have understood the implications of these terms.
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| | | | | | | | | | | | | | | | | | | | | Author: | peregrinator | | Posted: | Jun 9, 2022 09:04 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 66 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | It also could have been avoided altogether if you had read the store terms and
asked the seller if it was a problem before placing the order.
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Nope, the store terms related to IP address specify new buyers with zero feedback
and unusual addresses only - neither of which applied to the buyer. So there
wasn't any reason to think there could have been a problem.
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| | | | | | | | | | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Jun 9, 2022 14:51 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 56 times | | Topic: | Buying | |
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| In Buying, peregrinator writes:
| | In Buying, yorbrick writes:
| | It also could have been avoided altogether if you had read the store terms and
asked the seller if it was a problem before placing the order.
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Nope, the store terms related to IP address specify new buyers with zero feedback
and unusual addresses only - neither of which applied to the buyer. So there
wasn't any reason to think there could have been a problem.
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It looks like both gave removed begatives so presumably it is resolved.
But didn't the terms say new buyers, not zero feedback? Without a definition
of new, this buyer could be seen as new depending on the point of view. Is "new"
in terms of time, or volume of orders.
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| | | | | | | | | | | | | | | | | | | | | Author: | shannu | | Posted: | Jun 9, 2022 13:49 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 58 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | | | Even if someone is not present we usually get a note left on our door to go to
the depot for pickup.
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And how long do they store it before returning it to the seller? All the seller
knows is that you are ordering from India, not the USA.
| | Again all of this could of been sorted out if seller responded to my messages
rather than leaving a negative comment and putting me on their stop list.
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It also could have been avoided altogether if you had read the store terms and
asked the seller if it was a problem before placing the order.
| | It’s also dumb that we have to be at our house to order. People buy stuff wherever
they are even if they are not at their home. I just wanted my parts to be ready
when I returned.
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Understandable. And as this is a somewhat unusual circumstance, check the store
terms to ensure that the seller is happy if a buyer located in one country places
an order for delivery in another.
10 years or so ago, I used to be in the US on and off for work. I occasionally
bought from US sellers and asked for the packages to be shipped to my hotel,
updating my PayPal address each time I was there. I always asked first to check
if the seller was happy doing that. I reckon only 1 in 3 sellers were happy with
it. Some said that they would not ship to hotels at all, some said that their
processing and shipping times might mean the parcel does not arrive until after
I had left (even though I asked them often weeks in advance), some didn't
reply. Those that replied and were happy to do it got my business. I could have
just put the hotel address as my address and ordered anyway, but it is always
best to check with a seller first when doing something out of the ordinary.
You have to remember that sellers here are people and not large corporations.
There are different levels of aversion to risk. Some sellers do not like drop
shippers, where another seller orders items that they have sold for a higher
price on another site and gets them shipped to their buyer, often lying about
it being a gift and insisting on no paperwork. Drop shippers are sometimes in
the same country but often in a different country, and treat the real seller
as essentially a free to use warehouse in a that country whether they like it
or not. Some sellers do not like warehouse shippers, where a buyer in another
country orders using a US address and gets their order delivered to a mail forwarder,
to get around any shipping restrictions set up by the seller (eg ships to the
USA only). If the forwarder loses or damages the item, the buyer blames the seller.
One of these two reasons is probably why the seller checks IP addresses and why
your order has been flagged by this seller. All the seller sees is that you are
in India, but claim to currently have an address in the USA. Some sellers would
ignore it and accept the order with its additional risks, others won't. This
seller doesn't ignore it and even tells you that up front in their store
terms, it is clear that they cancel orders from people if their geographical
IP address does not match the country of the mailing address supplied.
Clearly you are not a seller and don't consider issues that sellers have
(and there is no reason to as a buyer). But there are a whole range of risk indicators
and different sellers will have different tolerances to them. You happened to
be in a strange situation, you found a cautious seller with items you wanted,
you either didn't read or ignored their terms, and this combination of factors
lead to them cancelling the order. If you had ordered while in the US, there
would not be an issue. If you had ordered from a less cautious seller, there
would not be an issue. If you had agreed to their store terms, you would not
have placed the order and there would not be an issue.
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It was a residential adress and not a suspicious address like stated in the terms.
Furthermore, i am not a new buyer and I had all positive feedback. Besides it
would of been nice for the seller to state the concerns in messages rather than
ignore whatever I had to say and leave a comment telling where I am currently
staying.
Also your situation is different from mine. I want to ship to my house not a
hotel so you cant make that similarlity. IP address is lowkey a bs way to really
determine the actual location beacuse one: ppl use a vpn and two : not everyone
is always at their house. Some like to have their stuff ready when they arrive
back so they dont wait.
As a seller they should of been willing to at least communicate instead of taking
the time to make a victum card comment on my profile.
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| | | | | | | | | | | | | Author: | shannu | | Posted: | Jun 9, 2022 06:38 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 37 times | | Topic: | Buying | |
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| In Buying, wildchicken13 writes:
| | In Buying, shannu writes:
| | How can a seller get scammed?
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Buyer files PayPal claim/dispute claiming package is not received or item is
damaged. Or goes to bank and says credit card was used without authorization.
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Anyone can pretty much do this even if their ip matched their address.
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| | | | | Author: | pitz8008 | | Posted: | Jun 9, 2022 05:33 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 73 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | I don't run into any issues with sellers and if I do, we always resolve them
with no issues.
However, this is my first time running into someone who is unwilling to communicate.
I recently requested an invoice from this seller who had most of the parts I
needed for my Iron Man collection and that too at really good prices.
I get my order canceled because the seller decided to use my IP address to see
where to ship to rather than the address I put to where I want the parts to be
shipped out.
I am currently on vacation and out of the country so obviously, my IP will not
correspond to my actual home. I tried communicating this to the seller multiple
times and instead of replying to my emails to hear me out, the seller left a
negative comment on my profile.
I told the seller I live in the US and not at my IP address and that my IP address
is where I am at for vacation. I get 0 responses from the seller but I get
a negative comment?
This is so far the worst experience I had and the only reason I kept following
up with the seller to clarify the issue is that the seller has the parts I need.
I am not really a new member of Bricklink as I joined in 2015 but I only recently
started to actually buy from the website so ig I can say I am new to buying on
this website.
Unbeliveable. Would like to know if others had to deal with issues on the platform.
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I don't even know what an IP address actually is. But this seller sounds
like a psycho. Leave them negative feedback and move on. Hopefully Bricklink
will remove the negative feedback you received.
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| | | | | Author: | BricksOfFaith | | Posted: | Jun 9, 2022 12:33 | | Subject: | (Cancelled) | | Viewed: | 75 times | | Topic: | Buying | |
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| | (Cancelled) |
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| | | | | Author: | Dinosaur | | Posted: | Jun 9, 2022 21:27 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 100 times | | Topic: | Buying | |
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| In Buying, shannu writes:
| | I don't run into any issues with sellers and if I do, we always resolve them
with no issues.
However, this is my first time running into someone who is unwilling to communicate.
I recently requested an invoice from this seller who had most of the parts I
needed for my Iron Man collection and that too at really good prices.
I get my order canceled because the seller decided to use my IP address to see
where to ship to rather than the address I put to where I want the parts to be
shipped out.
I am currently on vacation and out of the country so obviously, my IP will not
correspond to my actual home. I tried communicating this to the seller multiple
times and instead of replying to my emails to hear me out, the seller left a
negative comment on my profile.
I told the seller I live in the US and not at my IP address and that my IP address
is where I am at for vacation. I get 0 responses from the seller but I get
a negative comment?
This is so far the worst experience I had and the only reason I kept following
up with the seller to clarify the issue is that the seller has the parts I need.
I am not really a new member of Bricklink as I joined in 2015 but I only recently
started to actually buy from the website so ig I can say I am new to buying on
this website.
Unbeliveable. Would like to know if others had to deal with issues on the platform.
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It is not uncommon to find a Lego seller who is unfriendly, ridiculous and even
hostile to their customers. I was a returning customer of a local Lego shop and
bought a lot of Lego from them but they just didn't even answer me one simple
question just because of arrogance. I will not give in to these arrogant people
and I am now buying from another source who is selling a bit more expensive,
but without those horrible attitude.
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USA, California
Australia, Victoria
United Kingdom, England
France, Provence-Alpes-Côte d'Azur
Canada, British Columbia
Germany, Berlin