Discussion Forum: Thread 320751

 Author: PieceOfMind View Messages Posted By PieceOfMind
 Posted: May 4, 2022 20:56
 Subject: drive thru
 Viewed: 84 times
 Topic: Technical Issues
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PieceOfMind (348)

Location:  USA, Arizona
Member Since Contact Type Status
Dec 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Piece_Of_Mind
My drive thru gives the same tracking number for all orders. Ship Station correctly
prints unused tracking numbers for each order. I asked Ship Station about this;
they said they send all numbers to Bricklink and it's their responsibility
what they do with it. Since 4/12, I've had to change the tracking numbers
manually in drive thru. I don't know who to report this to. Can you help?
 Author: C0lsanders_ View Messages Posted By C0lsanders_
 Posted: May 4, 2022 21:05
 Subject: Re: drive thru
 Viewed: 21 times
 Topic: Technical Issues
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C0lsanders_ (825)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sanders´ Bricks
As far as I know, shipstation has nothing to do with bricklink. You will have
to add the number manually. You probably have the default page set with some
old number.

Miles (C0lsanders_)



In Technical Issues, PieceOfMind writes:
  My drive thru gives the same tracking number for all orders. Ship Station correctly
prints unused tracking numbers for each order. I asked Ship Station about this;
they said they send all numbers to Bricklink and it's their responsibility
what they do with it. Since 4/12, I've had to change the tracking numbers
manually in drive thru. I don't know who to report this to. Can you help?
 Author: tEoS View Messages Posted By tEoS
 Posted: May 4, 2022 22:04
 Subject: Re: drive thru
 Viewed: 23 times
 Topic: Technical Issues
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
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I thought it had to be done manually.

What I do:

I activated the tracking number field on the orders received page where I copy/paste
the tracking # from PayPal. I also used the macro tag in the drive through notice,
so that it automatically populates the number into the message sent to the buyer.

In Technical Issues, PieceOfMind writes:
  My drive thru gives the same tracking number for all orders. Ship Station correctly
prints unused tracking numbers for each order. I asked Ship Station about this;
they said they send all numbers to Bricklink and it's their responsibility
what they do with it. Since 4/12, I've had to change the tracking numbers
manually in drive thru. I don't know who to report this to. Can you help?
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 4, 2022 22:11
 Subject: Re: drive thru
 Viewed: 26 times
 Topic: Technical Issues
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, PieceOfMind writes:
  My drive thru gives the same tracking number for all orders. Ship Station correctly
prints unused tracking numbers for each order. I asked Ship Station about this;
they said they send all numbers to Bricklink and it's their responsibility
what they do with it. Since 4/12, I've had to change the tracking numbers
manually in drive thru. I don't know who to report this to. Can you help?

Shipstation doesn't interact with BrickLink - you'll have to update the
tracking # manually. The best way to do this is to edit the order to put in the
tracking number (use the "Edit Order" link at the bottom of the order detail
page), then use a macro in your drive thru template.