Discussion Forum: Thread 320649

 Author: song52xs View Messages Posted By song52xs
 Posted: May 3, 2022 01:01
 Subject: I received a fake Iron Patriot Visor Mask
 Viewed: 235 times
 Topic: Problem
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song52xs (121)

Location:  USA, Texas
Member Since Contact Type Status
Jun 2, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: song52xs
Hi Seems I received a fake Iron Patriot Minifigure Visor Mask.

See the attacked photos.

In photo 1, left is what I got, right is the photo of the real one. You can see
the eyebrows curvature is different. The jaw is too flat missing some gear shape
lines.

In photo 2, the red line around the visor seems not printed but painted by a
marker pen.

In photo 3, the visor can not be fully opened in the headgear.

Thanks.
 




 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 3, 2022 03:28
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 76 times
 Topic: Problem
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yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
And what have you done about it?
 Author: song52xs View Messages Posted By song52xs
 Posted: May 3, 2022 05:23
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 106 times
 Topic: Problem
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song52xs (121)

Location:  USA, Texas
Member Since Contact Type Status
Jun 2, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: song52xs
In Problem, yorbrick writes:
  And what have you done about it?

I just contacted the seller to return the order. Still waiting for seller response.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 3, 2022 07:59
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 99 times
 Topic: Problem
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peregrinator (774)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem, song52xs writes:
  In Problem, yorbrick writes:
  And what have you done about it?

I just contacted the seller to return the order. Still waiting for seller response.

To return the entire order, or to get a replacement/refund for the visor?

Fake parts creep into the inventories of even the best sellers. Sometimes they
don't notice when they're packing orders.
 Author: song52xs View Messages Posted By song52xs
 Posted: May 10, 2022 08:37
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 77 times
 Topic: Problem
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song52xs (121)

Location:  USA, Texas
Member Since Contact Type Status
Jun 2, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: song52xs
Updates: Order returned and refunded. Negative feedback left. I thought the seller
should cover return shipping if it is seller's fault. So I payed 2-way shipping
but got nothing. Seller got a negative feedback.

In Problem, song52xs writes:
  Hi Seems I received a fake Iron Patriot Minifigure Visor Mask.

See the attacked photos.

In photo 1, left is what I got, right is the photo of the real one. You can see
the eyebrows curvature is different. The jaw is too flat missing some gear shape
lines.

In photo 2, the red line around the visor seems not printed but painted by a
marker pen.

In photo 3, the visor can not be fully opened in the headgear.

Thanks.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: May 10, 2022 09:02
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 65 times
 Topic: Problem
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zorbanj (815)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
The seller did not refund the shipping on the original order either?


In Problem, song52xs writes:
  Updates: Order returned and refunded. Negative feedback left. I thought the seller
should cover return shipping if it is seller's fault. So I payed 2-way shipping
but got nothing. Seller got a negative feedback.
 Author: song52xs View Messages Posted By song52xs
 Posted: May 10, 2022 16:30
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 58 times
 Topic: Problem
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song52xs (121)

Location:  USA, Texas
Member Since Contact Type Status
Jun 2, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: song52xs
No the seller did not refund any shipping, includes the ship cost send to me
and ship cost of the return order.
In Problem, zorbanj writes:
  The seller did not refund the shipping on the original order either?


In Problem, song52xs writes:
  Updates: Order returned and refunded. Negative feedback left. I thought the seller
should cover return shipping if it is seller's fault. So I payed 2-way shipping
but got nothing. Seller got a negative feedback.
 Author: song52xs View Messages Posted By song52xs
 Posted: May 18, 2022 10:50
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 77 times
 Topic: Problem
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song52xs (121)

Location:  USA, Texas
Member Since Contact Type Status
Jun 2, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: song52xs
the seller replied my negative feedback and claim the parts are real and I am
crazy.

So I have to expose the seller name and store:

Store name: Cornfield Bricks
ID: Peoplesjim

Complaint song52xs (99) May 10, 2022 19029331 Seller
Fake lego part. Seller doesn't cover return shipping even it is seller's
fault.
Reply: Customer made crazy rants about fake legos, sent me back the parts and
all real


In Problem, song52xs writes:
  No the seller did not refund any shipping, includes the ship cost send to me
and ship cost of the return order.
In Problem, zorbanj writes:
  The seller did not refund the shipping on the original order either?


In Problem, song52xs writes:
  Updates: Order returned and refunded. Negative feedback left. I thought the seller
should cover return shipping if it is seller's fault. So I payed 2-way shipping
but got nothing. Seller got a negative feedback.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 10, 2022 11:17
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 75 times
 Topic: Problem
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yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem, song52xs writes:
  Updates: Order returned and refunded. Negative feedback left. I thought the seller
should cover return shipping if it is seller's fault. So I payed 2-way shipping
but got nothing. Seller got a negative feedback.

In Problem, song52xs writes:
  Hi Seems I received a fake Iron Patriot Minifigure Visor Mask.

See the attacked photos.

In photo 1, left is what I got, right is the photo of the real one. You can see
the eyebrows curvature is different. The jaw is too flat missing some gear shape
lines.

In photo 2, the red line around the visor seems not printed but painted by a
marker pen.

In photo 3, the visor can not be fully opened in the headgear.

Thanks.

Yes, they should have refunded the return postage costs at minimum.
 Author: rick_holl View Messages Posted By rick_holl
 Posted: May 10, 2022 17:34
 Subject: Re: I received a fake Iron Patriot Visor Mask
 Viewed: 59 times
 Topic: Problem
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rick_holl (1432)

Location:  Canada, Quebec
Member Since Contact Type Status
Jan 6, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rick’s brick shop
Seller should have refunded 100% of initial order and avoided a return in the
case of fake part

In Problem, song52xs writes:
  Updates: Order returned and refunded. Negative feedback left. I thought the seller
should cover return shipping if it is seller's fault. So I payed 2-way shipping
but got nothing. Seller got a negative feedback.

In Problem, song52xs writes:
  Hi Seems I received a fake Iron Patriot Minifigure Visor Mask.

See the attacked photos.

In photo 1, left is what I got, right is the photo of the real one. You can see
the eyebrows curvature is different. The jaw is too flat missing some gear shape
lines.

In photo 2, the red line around the visor seems not printed but painted by a
marker pen.

In photo 3, the visor can not be fully opened in the headgear.

Thanks.