Discussion Forum: Thread 320558

 Author: PieceOfMind View Messages Posted By PieceOfMind
 Posted: May 1, 2022 03:52
 Subject: Sold item not removed from Inventory
 Viewed: 104 times
 Topic: Technical Issues
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PieceOfMind (348)

Location:  USA, Arizona
Member Since Contact Type Status
Dec 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Piece_Of_Mind
I had a rare Lego which was ordered on April 12. I didn't happen to check
my inventory or website so I don't know if it remained or was deleted. On
April 27th I received another order for the same part. I've only been doing
this for 2 months, does anyone know how this happened?
 Author: beaverbrick View Messages Posted By beaverbrick
 Posted: May 1, 2022 04:00
 Subject: Re: Sold item not removed from Inventory
 Viewed: 52 times
 Topic: Technical Issues
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beaverbrick (566)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 2, 2014 Contact Member Seller
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In Technical Issues, PieceOfMind writes:
  I had a rare Lego which was ordered on April 12. I didn't happen to check
my inventory or website so I don't know if it remained or was deleted. On
April 27th I received another order for the same part. I've only been doing
this for 2 months, does anyone know how this happened?

Possibly a duplicate listing.

If you open the original order (for the piece you sold) and hover over the image
of the item, you can see the Lot ID (see attached image).

Compare this Lot ID with the second order. If the Lot ID's are different
then you had a duplicate listing.
 
 Author: PieceOfMind View Messages Posted By PieceOfMind
 Posted: May 1, 2022 23:07
 Subject: Re: Sold item not removed from Inventory
 Viewed: 43 times
 Topic: Technical Issues
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PieceOfMind (348)

Location:  USA, Arizona
Member Since Contact Type Status
Dec 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Piece_Of_Mind
In Technical Issues, beaverbrick writes:
  In Technical Issues, PieceOfMind writes:
  I had a rare Lego which was ordered on April 12. I didn't happen to check
my inventory or website so I don't know if it remained or was deleted. On
April 27th I received another order for the same part. I've only been doing
this for 2 months, does anyone know how this happened?

Possibly a duplicate listing.

If you open the original order (for the piece you sold) and hover over the image
of the item, you can see the Lot ID (see attached image).

Compare this Lot ID with the second order. If the Lot ID's are different
then you had a duplicate listing.

Thank you so much, that's what I did