Discussion Forum: Thread 320444

 Author: Simmonbrick View Messages Posted By Simmonbrick
 Posted: Apr 28, 2022 14:02
 Subject: timing for new seller verification
 Viewed: 107 times
 Topic: New Stores
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Simmonbrick (269)

Location:  Italy, Lombardia
Member Since Contact Type Status
Oct 31, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SimmonBrick
Hello everybody!

do you know how long it takes for a new seller verification to be completed?
I submitted my request almost 2 weeks ago but it is still pending.

I have also written to the administrators and the help center but I have received
no feedback from them.

Can someone please advise me what to do?

thanks very much!

Simone
 Author: Sadler_Bricks View Messages Posted By Sadler_Bricks
 Posted: Apr 29, 2022 03:15
 Subject: Re: timing for new seller verification
 Viewed: 28 times
 Topic: New Stores
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Sadler_Bricks (1707)

Location:  USA, Washington
Member Since Contact Type Status
Jul 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sadler_Bricks
Sometimes can take more then 2 weeks just depends. I would suggest just hanging
in there a little longer.

Sadler_bricks
 Author: Simmonbrick View Messages Posted By Simmonbrick
 Posted: Apr 29, 2022 04:36
 Subject: Re: timing for new seller verification
 Viewed: 35 times
 Topic: New Stores
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Simmonbrick (269)

Location:  Italy, Lombardia
Member Since Contact Type Status
Oct 31, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SimmonBrick
In New Stores, Sadler_Bricks writes:
  Sometimes can take more then 2 weeks just depends. I would suggest just hanging
in there a little longer.

Sadler_bricks

Dear Sadler_bricks,

thanks for your answer, much appreciated! I am starting to be a little worried
because I have asked some new sellers and their verification process was very
fast (it took days or even less than a day (request submitted in the morning
and approved in the afternoon)).

After I submitted my request, I added more pieces to the inventory in order to
be ready for the opening by reaching a decent amount of lots and pieces: do you
think this discrepancy between the original inventory in the submission for verification
and the current one might have caused any issue to my request?

thanks in advance

Simone
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 29, 2022 11:24
 Subject: Re: timing for new seller verification
 Viewed: 32 times
 Topic: New Stores
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In New Stores, simmajor writes:
  In New Stores, Sadler_Bricks writes:
  Sometimes can take more then 2 weeks just depends. I would suggest just hanging
in there a little longer.

Sadler_bricks

Dear Sadler_bricks,

thanks for your answer, much appreciated! I am starting to be a little worried
because I have asked some new sellers and their verification process was very
fast (it took days or even less than a day (request submitted in the morning
and approved in the afternoon)).

After I submitted my request, I added more pieces to the inventory in order to
be ready for the opening by reaching a decent amount of lots and pieces: do you
think this discrepancy between the original inventory in the submission for verification
and the current one might have caused any issue to my request?

thanks in advance

Simone

Check your Store Management if the Open button still greyed out.
 Author: Simmonbrick View Messages Posted By Simmonbrick
 Posted: Apr 30, 2022 04:07
 Subject: Re: timing for new seller verification
 Viewed: 34 times
 Topic: New Stores
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Simmonbrick (269)

Location:  Italy, Lombardia
Member Since Contact Type Status
Oct 31, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SimmonBrick
In New Stores, Brickwilbo writes:
  In New Stores, simmajor writes:
  In New Stores, Sadler_Bricks writes:
  Sometimes can take more then 2 weeks just depends. I would suggest just hanging
in there a little longer.

Sadler_bricks

Dear Sadler_bricks,

thanks for your answer, much appreciated! I am starting to be a little worried
because I have asked some new sellers and their verification process was very
fast (it took days or even less than a day (request submitted in the morning
and approved in the afternoon)).

After I submitted my request, I added more pieces to the inventory in order to
be ready for the opening by reaching a decent amount of lots and pieces: do you
think this discrepancy between the original inventory in the submission for verification
and the current one might have caused any issue to my request?

thanks in advance

Simone

Check your Store Management if the Open button still greyed out.


Dear Brickwilbo,
thanks for your answer. Yes, I checked and it is still greyed out. besides, "Step
3: Submit required documentation" is still pending approval.
All the documents and proof of inventory are correctly submitted and I have sent
several emails to Bricklink customer support without any answer.
I am desperate because I don't why this process is taking so long and for
the total lack of customer care by Bricklink support.
Therefore I humbly ask if some of you as Administrators can help me solve this
issue.
I am really starting to lose all my hopes...
thanks in advance
Simone
 Author: VanMabi View Messages Posted By VanMabi
 Posted: Apr 30, 2022 06:10
 Subject: Re: timing for new seller verification
 Viewed: 38 times
 Topic: New Stores
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VanMabi (1)

Location:  Kazakhstan
Member Since Contact Type Status
Apr 7, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Amazing Brick Store
In New Stores, simmajor writes:
  In New Stores, Brickwilbo writes:
  In New Stores, simmajor writes:
  In New Stores, Sadler_Bricks writes:
  Sometimes can take more then 2 weeks just depends. I would suggest just hanging
in there a little longer.

Sadler_bricks

Dear Sadler_bricks,

thanks for your answer, much appreciated! I am starting to be a little worried
because I have asked some new sellers and their verification process was very
fast (it took days or even less than a day (request submitted in the morning
and approved in the afternoon)).

After I submitted my request, I added more pieces to the inventory in order to
be ready for the opening by reaching a decent amount of lots and pieces: do you
think this discrepancy between the original inventory in the submission for verification
and the current one might have caused any issue to my request?

thanks in advance

Simone

Check your Store Management if the Open button still greyed out.


Dear Brickwilbo,
thanks for your answer. Yes, I checked and it is still greyed out. besides, "Step
3: Submit required documentation" is still pending approval.
All the documents and proof of inventory are correctly submitted and I have sent
several emails to Bricklink customer support without any answer.
I am desperate because I don't why this process is taking so long and for
the total lack of customer care by Bricklink support.
Therefore I humbly ask if some of you as Administrators can help me solve this
issue.
I am really starting to lose all my hopes...
thanks in advance
Simone

Hello.
I have the same problem as you.
Only I've been waiting for an answer for 20 days.
 Author: Simmonbrick View Messages Posted By Simmonbrick
 Posted: Apr 30, 2022 06:19
 Subject: Re: timing for new seller verification
 Viewed: 47 times
 Topic: New Stores
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Simmonbrick (269)

Location:  Italy, Lombardia
Member Since Contact Type Status
Oct 31, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SimmonBrick
In New Stores, VanMabi writes:
  In New Stores, simmajor writes:
  In New Stores, Brickwilbo writes:
  In New Stores, simmajor writes:
  In New Stores, Sadler_Bricks writes:
  Sometimes can take more then 2 weeks just depends. I would suggest just hanging
in there a little longer.

Sadler_bricks

Dear Sadler_bricks,

thanks for your answer, much appreciated! I am starting to be a little worried
because I have asked some new sellers and their verification process was very
fast (it took days or even less than a day (request submitted in the morning
and approved in the afternoon)).

After I submitted my request, I added more pieces to the inventory in order to
be ready for the opening by reaching a decent amount of lots and pieces: do you
think this discrepancy between the original inventory in the submission for verification
and the current one might have caused any issue to my request?

thanks in advance

Simone

Check your Store Management if the Open button still greyed out.


Dear Brickwilbo,
thanks for your answer. Yes, I checked and it is still greyed out. besides, "Step
3: Submit required documentation" is still pending approval.
All the documents and proof of inventory are correctly submitted and I have sent
several emails to Bricklink customer support without any answer.
I am desperate because I don't why this process is taking so long and for
the total lack of customer care by Bricklink support.
Therefore I humbly ask if some of you as Administrators can help me solve this
issue.
I am really starting to lose all my hopes...
thanks in advance
Simone

Hello.
I have the same problem as you.
Only I've been waiting for an answer for 20 days.

Hello VanMabi!
the situation is worse than I thought then...
I read that one person has not received an answer in over a year! I don't
know why Bricklink has such a terrible customer service.. Any ideas on how to
solve this problem? anyone with more experience who could help us?
it will be really appreciated!