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| | | Author: | bahpstore  | | Posted: | Apr 14, 2022 15:07 | | Subject: | Negative Inventory? | | Viewed: | 147 times | | Topic: | Technical Issues | |
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| We had an order with item Qty left in negative number. I check our inventory,
yup it shows -20.
Looks like it was deducted twice.
Checked the other items on the same order, they might be deducted twice as well.
But we have 2-5% extra than listed quantity, so I can't be 100% sure.
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| | | | | Author: | 1001bricks | | Posted: | Apr 14, 2022 15:29 | | Subject: | Re: Negative Inventory? | | Viewed: | 62 times | | Topic: | Technical Issues | |
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| In Technical Issues, bricklinklp writes:
| | We had an order with item Qty left in negative number. I check our inventory,
yup it shows -20.
Looks like it was deducted twice.
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This or zeros.
It happens from time to time, and is probably related to Instant Checkout, when
a buyer places the order and doesn't (or cannot) finalize the payment, the
items are temporarily removed from stock...
In general everything's fixed the latest everyday for you I guess at midnight
by BrickLink's batch/cron maintenance.
I'd recommend you NOT to change this until you see it's here (or not)
tomorrow.
Otherwise, there's also a setting in your shop like "Remove my zero inventory",
don't remember, I'll find it if you can't.
I did set it up, to every day.
HTH?
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| | | | | | | Author: | bahpstore | | Posted: | Apr 14, 2022 19:46 | | Subject: | Re: Negative Inventory? | | Viewed: | 60 times | | Topic: | Technical Issues | |
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| Thank you, I'll check it tomorrow, hopefully it'll be back to zero. We
don't remove zero qty inventory, would like to retain cost number for future
reference.
In Technical Issues, 1001bricks writes:
| | In Technical Issues, bricklinklp writes:
| | We had an order with item Qty left in negative number. I check our inventory,
yup it shows -20.
Looks like it was deducted twice.
|
This or zeros.
It happens from time to time, and is probably related to Instant Checkout, when
a buyer places the order and doesn't (or cannot) finalize the payment, the
items are temporarily removed from stock...
In general everything's fixed the latest everyday for you I guess at midnight
by BrickLink's batch/cron maintenance.
I'd recommend you NOT to change this until you see it's here (or not)
tomorrow.
Otherwise, there's also a setting in your shop like "Remove my zero inventory",
don't remember, I'll find it if you can't.
I did set it up, to every day.
HTH?
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| | | | | | | Author: | bahpstore | | Posted: | Apr 15, 2022 10:05 | | Subject: | Re: Negative Inventory? | | Viewed: | 55 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
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In general everything's fixed the latest everyday for you I guess at midnight
by BrickLink's batch/cron maintenance.
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As of now, it's still -20.
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| | | | | | | | | Author: | beaverbrick | | Posted: | Apr 15, 2022 10:51 | | Subject: | Re: Negative Inventory? | | Viewed: | 36 times | | Topic: | Technical Issues | |
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| In Technical Issues, bricklinklp writes:
| | In Technical Issues, 1001bricks writes:
| |
In general everything's fixed the latest everyday for you I guess at midnight
by BrickLink's batch/cron maintenance.
|
As of now, it's still -20.
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Do you have any orders 'In Progress'?
Top right on the Orders Received page (see pic).
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| | | | | | | | | | | Author: | bahpstore | | Posted: | Apr 15, 2022 14:01 | | Subject: | Re: Negative Inventory? | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| In Technical Issues, beaverbrick writes:
| | In Technical Issues, bricklinklp writes:
| | In Technical Issues, 1001bricks writes:
| |
In general everything's fixed the latest everyday for you I guess at midnight
by BrickLink's batch/cron maintenance.
|
As of now, it's still -20.
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Do you have any orders 'In Progress'?
Top right on the Orders Received page (see pic).
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Nope. None of the 'In Progress' stays over night, at least in our store.
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Apr 15, 2022 17:28 | | Subject: | Re: Negative Inventory? | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| In Technical Issues, bricklinklp writes:
| | In Technical Issues, beaverbrick writes:
| | In Technical Issues, bricklinklp writes:
| | In Technical Issues, 1001bricks writes:
| |
In general everything's fixed the latest everyday for you I guess at midnight
by BrickLink's batch/cron maintenance.
|
As of now, it's still -20.
|
Do you have any orders 'In Progress'?
Top right on the Orders Received page (see pic).
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Nope. None of the 'In Progress' stays over night, at least in our store.
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Say it's a glitch, don't lose your time, correct it and forget it.
And set up this option in settings I told about before, maybe?
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| | | | | Author: | Vosblokjes | | Posted: | Apr 16, 2022 00:34 | | Subject: | Re: Negative Inventory? | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Technical Issues, bricklinklp writes:
| | We had an order with item Qty left in negative number. I check our inventory,
yup it shows -20.
Looks like it was deducted twice.
Checked the other items on the same order, they might be deducted twice as well.
But we have 2-5% extra than listed quantity, so I can't be 100% sure.
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Are you using any kind of software outside of Bricklink that interacts with the
inventory?
If so, maybe that deducted one (or more) orders twice.
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| | | | | | | Author: | bahpstore | | Posted: | Apr 16, 2022 01:02 | | Subject: | Re: Negative Inventory? | | Viewed: | 38 times | | Topic: | Technical Issues | |
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| In Technical Issues, BasKrie writes:
| | In Technical Issues, bricklinklp writes:
| | We had an order with item Qty left in negative number. I check our inventory,
yup it shows -20.
Looks like it was deducted twice.
Checked the other items on the same order, they might be deducted twice as well.
But we have 2-5% extra than listed quantity, so I can't be 100% sure.
|
Are you using any kind of software outside of Bricklink that interacts with the
inventory?
If so, maybe that deducted one (or more) orders twice.
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No, we didn't update that lot. In fact, we can't make any lot negative.
Bricklink won't allow it.
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| | | | | | | | | Author: | Vosblokjes | | Posted: | Apr 17, 2022 01:49 | | Subject: | Re: Negative Inventory? | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| In Technical Issues, bricklinklp writes:
| | In Technical Issues, BasKrie writes:
| | In Technical Issues, bricklinklp writes:
| | We had an order with item Qty left in negative number. I check our inventory,
yup it shows -20.
Looks like it was deducted twice.
Checked the other items on the same order, they might be deducted twice as well.
But we have 2-5% extra than listed quantity, so I can't be 100% sure.
|
Are you using any kind of software outside of Bricklink that interacts with the
inventory?
If so, maybe that deducted one (or more) orders twice.
|
No, we didn't update that lot. In fact, we can't make any lot negative.
Bricklink won't allow it.
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Through the inventory pages it is indeed not possible, but via the API you can
(or at least it was possible in the past).
That's why I asked if you are using software outside of Bricklink
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