Discussion Forum: Thread 319502

 Author: Erikmax View Messages Posted By Erikmax
 Posted: Apr 7, 2022 04:20
 Subject: Old orders changed fron NPB to pending
 Viewed: 119 times
 Topic: Technical Issues
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Erikmax (12151)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: www.budgetbricks.nl
Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 7, 2022 04:36
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 49 times
 Topic: Technical Issues
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Stellar (3487)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
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Store: Stellar Bricks
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In Technical Issues, Erikmax writes:
  Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...

Can you start and NPB on those orders again? Or if they were newbie users you
might want to just cancell them.

Maybe unfinished NPB orders are the ones that show items in the PG for more than
6 months of data and that is why they got reverted. But don't know just a
thought.
 Author: Erikmax View Messages Posted By Erikmax
 Posted: Apr 7, 2022 08:39
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 37 times
 Topic: Technical Issues
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Erikmax (12151)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: www.budgetbricks.nl
In Technical Issues, Stellar writes:
  In Technical Issues, Erikmax writes:
  Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...

Can you start and NPB on those orders again? Or if they were newbie users you
might want to just cancell them.

Maybe unfinished NPB orders are the ones that show items in the PG for more than
6 months of data and that is why they got reverted. But don't know just a
thought.

Yes almost all new buyers with low or no FB and not reacting, so they must be
cancelled anyway. I am not very fast fulfilling NPB's but there is no reason
to place them back in pending. Some of them from December so not 6 months old.
If it is done by admin more sellers may have experienced the same...
 Author: Erikmax View Messages Posted By Erikmax
 Posted: Apr 7, 2022 08:44
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 36 times
 Topic: Technical Issues
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Erikmax (12151)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: www.budgetbricks.nl
In Technical Issues, Stellar writes:
  In Technical Issues, Erikmax writes:
  Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...

Can you start and NPB on those orders again? Or if they were newbie users you
might want to just cancell them.

Maybe unfinished NPB orders are the ones that show items in the PG for more than
6 months of data and that is why they got reverted. But don't know just a
thought.

Just checked, order dates run from Oct 15 to Feb 4.

FB rare 0, 1, 1, 0. So yes low FB buyers.

erik
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 7, 2022 04:37
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 42 times
 Topic: Technical Issues
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
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In Technical Issues, Erikmax writes:
  Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...

Contact the Helpdesk https://www.bricklink.com/helpDesk.asp?helpDeskID=112
 Author: Erikmax View Messages Posted By Erikmax
 Posted: Apr 7, 2022 08:35
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 49 times
 Topic: Technical Issues
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Erikmax (12151)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: www.budgetbricks.nl
In Technical Issues, Brickwilbo writes:
  In Technical Issues, Erikmax writes:
  Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...

Contact the Helpdesk https://www.bricklink.com/helpDesk.asp?helpDeskID=112

Thanks yes I have done so. I am selling on BL for many years and never seen thos
before...And it is not very logical.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 7, 2022 09:26
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 36 times
 Topic: Technical Issues
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
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Store: Faber Family Bricks
In Technical Issues, Erikmax writes:
  Thanks yes I have done so. I am selling on BL for many years and never seen thos
before...And it is not very logical.

Is it possible that the users who placed those orders have had their accounts
purged?
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Apr 7, 2022 10:15
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 38 times
 Topic: Technical Issues
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cosmicray (3489)

Location:  USA, Florida
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In Technical Issues, peregrinator writes:
  In Technical Issues, Erikmax writes:
  Thanks yes I have done so. I am selling on BL for many years and never seen thos
before...And it is not very logical.

Is it possible that the users who placed those orders have had their accounts
purged?

This was my thought as well, either unregistered or purged.

Nita Rae
 Author: Erikmax View Messages Posted By Erikmax
 Posted: Apr 8, 2022 05:23
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 25 times
 Topic: Technical Issues
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Erikmax (12151)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: www.budgetbricks.nl
In Technical Issues, cosmicray writes:
  In Technical Issues, peregrinator writes:
  In Technical Issues, Erikmax writes:
  Thanks yes I have done so. I am selling on BL for many years and never seen thos
before...And it is not very logical.

Is it possible that the users who placed those orders have had their accounts
purged?

This was my thought as well, either unregistered or purged.

Nita Rae

No, all active though still low FB. Is this was done automatically it would not
have been four buyers at the same moment...
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: Apr 8, 2022 01:46
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 33 times
 Topic: Technical Issues
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Vosblokjes (7193)

Location:  Netherlands, Drenthe
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Dec 5, 2014 Contact Member Seller
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Store: Vosblokjes
In Technical Issues, Erikmax writes:
  Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...

I had it with an order from end 2019.
Was set from purged to pending. Answer I received:

The status has been reset for our own records. As the NSS/ NRS alert hasn't
been completed on the buyer's side within the 10 days as per BrickLink policy,
this order is going to remain in Pending status form now on to show there used
to be an alert in place.
No action is needed on your side.


But I couldn't see the order.
If I remember correctly, this only is an internal BL thing, where you should
not have been able to see the change.

Maybe after daily maintenance they will be gone again
 Author: Erikmax View Messages Posted By Erikmax
 Posted: Apr 8, 2022 05:30
 Subject: Re: Old orders changed fron NPB to pending
 Viewed: 131 times
 Topic: Technical Issues
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Erikmax (12151)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: www.budgetbricks.nl
In Technical Issues, BasKrie writes:
  In Technical Issues, Erikmax writes:
  Tonight Bricklink changed some old NPB orders from 2021 from NPB to pending.
Maybe
I never finished the KPB but anyway this is wrong. But what should I do with
these orders now? I don't expect buyers to pay now...

I had it with an order from end 2019.
Was set from purged to pending. Answer I received:

The status has been reset for our own records. As the NSS/ NRS alert hasn't
been completed on the buyer's side within the 10 days as per BrickLink policy,
this order is going to remain in Pending status form now on to show there used
to be an alert in place.
No action is needed on your side.


But I couldn't see the order.
If I remember correctly, this only is an internal BL thing, where you should
not have been able to see the change.



YU
  
Maybe after daily maintenance they will be gone again



Yes, I now have a similar message.

Thank you for contacting us.
The status has been reset for our own records. As the NPB alert hasn't been
completed on the seller's side within the 10 days as per BrickLink policy,
this order is going to remain in Pending status from now on to show there used
to be an alert in place. If the NPB status had been completed, the NPB would
have stayed on the buyer's account permanently with 3 of them resulting in
permanent shutdown.
No action is needed on your side.
Thank you.