| Discussion Forum: Thread 318353 |
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| | | Author: | MD14  | | Posted: | Mar 12, 2022 14:00 | | Subject: | Making addition to Order | | Viewed: | 71 times | | Topic: | Buying | |
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| Hello,
I will begin by clarifying that in this case I am the buyer. (I am also a seller)
Me and the seller have agreed upfront, so this is not a buyer/seller issue but
rather a Technical issue.
I placed an order earlier in the week with the intention of adding more and completing
the order on the weekend. I have done this type of batch orders in the past in
many other stores and have also experienced this on the seller side.
This time around when i go to checkout it does not give that option, it wants
to create a whole new order.
Original Order status - Pending
Timeline - Less than 7days
Current batch qty - 1
Any idea why I can not continue to add additional batches?
Please help ASAP
Thanks,
TrainMaster Bricks
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| | | | | Author: | Brickwilbo | | Posted: | Mar 13, 2022 08:13 | | Subject: | Re: Making addition to Order | | Viewed: | 25 times | | Topic: | Buying | |
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| In Buying, MD14 writes:
| | Hello,
I will begin by clarifying that in this case I am the buyer. (I am also a seller)
Me and the seller have agreed upfront, so this is not a buyer/seller issue but
rather a Technical issue.
I placed an order earlier in the week with the intention of adding more and completing
the order on the weekend. I have done this type of batch orders in the past in
many other stores and have also experienced this on the seller side.
This time around when i go to checkout it does not give that option, it wants
to create a whole new order.
Original Order status - Pending
Timeline - Less than 7days
Current batch qty - 1
Any idea why I can not continue to add additional batches?
Please help ASAP
Thanks,
TrainMaster Bricks
|
With instant checkout/instant payment orders it's not possible to make order
additions.
Change the order status from paid to none, orderstatus back to pending.
Then the buyer should be able to add a new batch and you can send a manual invoice.
You might need to add a manual shipping method to make future additions possible.
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| | | | | | | Author: | peregrinator | | Posted: | Mar 13, 2022 08:31 | | Subject: | Re: Making addition to Order | | Viewed: | 23 times | | Topic: | Buying | |
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| In Buying, Brickwilbo writes:
| | With instant checkout/instant payment orders it's not possible to make order
additions.
Change the order status from paid to none, orderstatus back to pending.
Then the buyer should be able to add a new batch and you can send a manual invoice.
You might need to add a manual shipping method to make future additions possible.
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The OP noted that the current order status is Pending - it's not an IC order.
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