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| | | Author: | billamber  | | Posted: | Feb 19, 2022 14:13 | | Subject: | change an error | | Viewed: | 101 times | | Topic: | LEGO products | |
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| Hi all...problem:
Accidentally marked order as completed instead of shipped and now can't send
the drive-thru email and also can't seem to change it back. any ideas?
thanks
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| | | | | Author: | 1001bricks | | Posted: | Feb 19, 2022 14:43 | | Subject: | Re: change an error | | Viewed: | 28 times | | Topic: | LEGO products | |
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| In LEGO, billamber writes:
| | Hi all...problem:
Accidentally marked order as completed instead of shipped and now can't send
the drive-thru email and also can't seem to change it back. any ideas?
thanks
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Order edit page?
But if I remember well, after 7 days when marked completed, you can't change
it back.
Anyway, who cares?
Status has no real meaning, and Status is just an option.
I'd be you, I'd forget it and have a nice weekend.
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| | | | | | | Author: | billamber | | Posted: | Feb 19, 2022 15:04 | | Subject: | Re: change an error | | Viewed: | 29 times | | Topic: | LEGO products | |
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| In LEGO, 1001bricks writes:
| | In LEGO, billamber writes:
| | Hi all...problem:
Accidentally marked order as completed instead of shipped and now can't send
the drive-thru email and also can't seem to change it back. any ideas?
thanks
|
Order edit page?
But if I remember well, after 7 days when marked completed, you can't change
it back.
Anyway, who cares?
Status has no real meaning, and Status is just an option.
I'd be you, I'd forget it and have a nice weekend.
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lol, thanks! but for future reference, where might I find the 'order edit
page'?
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Feb 19, 2022 15:37 | | Subject: | Re: change an error | | Viewed: | 33 times | | Topic: | LEGO products | |
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| | | | | | | | | | | Author: | billamber | | Posted: | Feb 19, 2022 15:45 | | Subject: | Re: change an error | | Viewed: | 38 times | | Topic: | LEGO products | |
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| In LEGO, Nubs_Select writes:
thanks, I had customized that column out, but just looked at it, and only edit
available is to the payment status, not the order status, oh well 
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Feb 19, 2022 17:33 | | Subject: | (Cancelled) | | Viewed: | 27 times | | Topic: | LEGO products | |
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| | (Cancelled) |
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| | | | | | | Author: | peregrinator | | Posted: | Feb 19, 2022 17:30 | | Subject: | Re: change an error | | Viewed: | 30 times | | Topic: | LEGO products | |
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| In LEGO, 1001bricks writes:
| | But if I remember well, after 7 days when marked completed, you can't change
it back.
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I think if the seller marks an order Completed he or she can't change it
back.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Feb 19, 2022 17:46 | | Subject: | Re: change an error | | Viewed: | 32 times | | Topic: | LEGO products | |
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| In LEGO, peregrinator writes:
| | In LEGO, 1001bricks writes:
| | But if I remember well, after 7 days when marked completed, you can't change
it back.
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I think if the seller marks an order Completed he or she can't change it
back.
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No no - he has 1 week:
https://www.bricklink.com/help.asp?helpID=41
When the status is changed to Completed, you can change it up to 1 week on
your Orders Placed and Orders Received pages.
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Feb 20, 2022 07:17 | | Subject: | Re: change an error | | Viewed: | 28 times | | Topic: | LEGO products | |
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| In LEGO, 1001bricks writes:
| | When the status is changed to Completed, you can change it up to 1 week on
your Orders Placed and Orders Received pages.
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That might be the rule, but I've accidentally done the same thing as the
OP and wasn't able to change it.
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 20, 2022 08:56 | | Subject: | (Cancelled) | | Viewed: | 21 times | | Topic: | LEGO products | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 20, 2022 09:02 | | Subject: | Re: change an error | | Viewed: | 25 times | | Topic: | LEGO products | |
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| In LEGO, peregrinator writes:
| | In LEGO, 1001bricks writes:
| | When the status is changed to Completed, you can change it up to 1 week on
your Orders Placed and Orders Received pages.
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That might be the rule, but I've accidentally done the same thing as the
OP and wasn't able to change it.
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That's bizarre - I already did it and it worked.
But I just tried with a January order of a buyer, and can't set it back to
Shipped 
Either a bug or a Policy change without edition of the Help page...
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| | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 20, 2022 09:06 | | Subject: | Re: change an error | | Viewed: | 26 times | | Topic: | LEGO products | |
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| In LEGO, 1001bricks writes:
| | In LEGO, peregrinator writes:
| | In LEGO, 1001bricks writes:
| | When the status is changed to Completed, you can change it up to 1 week on
your Orders Placed and Orders Received pages.
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That might be the rule, but I've accidentally done the same thing as the
OP and wasn't able to change it.
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That's bizarre - I already did it and it worked.
But I just tried with a January order of a buyer, and can't set it back to
Shipped
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But I just tested, it works with an order you placed.
You can set it Completed and back to whatever you wish seconds after, so I guess
for a week.
In short it seems not to work only in orders received.
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| | | | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 20, 2022 09:22 | | Subject: | Re: change an error | | Viewed: | 28 times | | Topic: | LEGO products | |
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| Now I'm thinking how it may work:
* if it's an order received, you can't change it back after having set
Completed, but the buyer can change it within 1 week.
* if it's an order placed, you can change it back after having set Completed,
but the seller can't.
This seems to be a kind of reciprocal policy, somewhat logical, but not very
clear why - and maybe it's just an implementation bug.
I'll post a ticket.
Sylvain
| | But I just tested, it works with an order you placed.
You can set it Completed and back to whatever you wish seconds after, so I guess
for a week.
In short it seems not to work only in orders received.
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| | | | | | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Feb 20, 2022 09:27 | | Subject: | Re: change an error | | Viewed: | 38 times | | Topic: | LEGO products | |
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Done:
[2F4-29A50C13-0018] Help/Terms erroneous or bug when you've changed a Status
to Completed
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