| Discussion Forum: Thread 316079 |
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| | | Author: | SasquatchBricks  | | Posted: | Jan 22, 2022 00:51 | | Subject: | Sales tax refund | | Viewed: | 119 times | | Topic: | General | |
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| So I’m sure this may have been addressed, I just don’t have the strength to surf
posts. But we refunded a customer partially on his order, we couldn’t find an
item. Done no biggie, his legitimate question is how do I get sales tax refunded?
Fair question. We refunded through the order, not PayPal. Since Bricklink is
collecting sales tax on our behalf. Aren’t they responsible for refunding any
partial refunds as well, the buyer equated to 10.95 due back. We as sellers,
in my opinion shouldn’t be held responsible for that if said entity is collecting
on our behalf. Without even knowing what that particular persons sales tax is,
as city, state, counties, all have different sales tax structures. Or does the
buyer get it back from Bricklink just not at the same time we issue the partial
refund.
I help desk messaged, but we all know how far that goes here.
Scott
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| | | | | Author: | jbroman | | Posted: | Jan 22, 2022 01:10 | | Subject: | Re: Sales tax refund | | Viewed: | 43 times | | Topic: | General | |
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| In General, mach1baby writes:
| | So I’m sure this may have been addressed, I just don’t have the strength to surf
posts. But we refunded a customer partially on his order, we couldn’t find an
item. Done no biggie, his legitimate question is how do I get sales tax refunded?
Fair question. We refunded through the order, not PayPal. Since Bricklink is
collecting sales tax on our behalf. Aren’t they responsible for refunding any
partial refunds as well, the buyer equated to 10.95 due back. We as sellers,
in my opinion shouldn’t be held responsible for that if said entity is collecting
on our behalf. Without even knowing what that particular persons sales tax is,
as city, state, counties, all have different sales tax structures. Or does the
buyer get it back from Bricklink just not at the same time we issue the partial
refund.
I help desk messaged, but we all know how far that goes here.
Scott
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As far as I can tell this answer is still true
https://www.bricklink.com/message.asp?ID=1307761
Copied here:
| | Yes, the BrickLink refund page shows the amount that comes from the seller and
the amount that comes from Bricklink.
The problem is that the page cuts the tax amount from the refund amount submitted
by the seller, this means that the seller has to play over/under with the submitted
amount to refund the correct amount for the missing parts since it needs to include
the tax in the first place which isn't intuitive.
Instead they should have added the tax amount refunded by BrickLink to the submitted
refund amount by the seller. I don't know what they were going for with this.
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| | | | | Author: | SezaR | | Posted: | Jan 22, 2022 03:00 | | Subject: | Re: Sales tax refund | | Viewed: | 31 times | | Topic: | General | |
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| In General, mach1baby writes:
| | So I’m sure this may have been addressed, I just don’t have the strength to surf
posts. But we refunded a customer partially on his order, we couldn’t find an
item. Done no biggie, his legitimate question is how do I get sales tax refunded?
Fair question. We refunded through the order, not PayPal. Since Bricklink is
collecting sales tax on our behalf. Aren’t they responsible for refunding any
partial refunds as well, the buyer equated to 10.95 due back. We as sellers,
in my opinion shouldn’t be held responsible for that if said entity is collecting
on our behalf. Without even knowing what that particular persons sales tax is,
as city, state, counties, all have different sales tax structures. Or does the
buyer get it back from Bricklink just not at the same time we issue the partial
refund.
I help desk messaged, but we all know how far that goes here.
Scott
|
One could thing you can do is that you request to remove that part(s) from the
order and the buyer has to approve this.
https://www.bricklink.com/retractOrderItem.asp
After you do this, the total in your order and the sales tax will be adjusted
at the same time and you can more easily figure out the total (remaining) you
need to refund.
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| | | | | | | Author: | SasquatchBricks | | Posted: | Jan 22, 2022 03:04 | | Subject: | Re: Sales tax refund | | Viewed: | 28 times | | Topic: | General | |
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| In General, SezaR writes:
| | In General, mach1baby writes:
| | So I’m sure this may have been addressed, I just don’t have the strength to surf
posts. But we refunded a customer partially on his order, we couldn’t find an
item. Done no biggie, his legitimate question is how do I get sales tax refunded?
Fair question. We refunded through the order, not PayPal. Since Bricklink is
collecting sales tax on our behalf. Aren’t they responsible for refunding any
partial refunds as well, the buyer equated to 10.95 due back. We as sellers,
in my opinion shouldn’t be held responsible for that if said entity is collecting
on our behalf. Without even knowing what that particular persons sales tax is,
as city, state, counties, all have different sales tax structures. Or does the
buyer get it back from Bricklink just not at the same time we issue the partial
refund.
I help desk messaged, but we all know how far that goes here.
Scott
|
One could thing you can do is that you request to remove that part(s) from the
order and the buyer has to approve this.
https://www.bricklink.com/retractOrderItem.asp
After you do this, the total in your order and the sales tax will be adjusted
at the same time and you can more easily figure out the total (remaining) you
need to refund.
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Not when you use instant checkout like we do, the order is paid for and then
if we are missing something it takes us to where we are with a partial refund
and the sales tax question. I’d say that was ok for those manually invoicing
buyers.
Scott
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| | | | | | | | | Author: | SezaR | | Posted: | Jan 22, 2022 03:28 | | Subject: | Re: Sales tax refund | | Viewed: | 41 times | | Topic: | General | |
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| In General, mach1baby writes:
| | In General, SezaR writes:
| | In General, mach1baby writes:
| | So I’m sure this may have been addressed, I just don’t have the strength to surf
posts. But we refunded a customer partially on his order, we couldn’t find an
item. Done no biggie, his legitimate question is how do I get sales tax refunded?
Fair question. We refunded through the order, not PayPal. Since Bricklink is
collecting sales tax on our behalf. Aren’t they responsible for refunding any
partial refunds as well, the buyer equated to 10.95 due back. We as sellers,
in my opinion shouldn’t be held responsible for that if said entity is collecting
on our behalf. Without even knowing what that particular persons sales tax is,
as city, state, counties, all have different sales tax structures. Or does the
buyer get it back from Bricklink just not at the same time we issue the partial
refund.
I help desk messaged, but we all know how far that goes here.
Scott
|
One could thing you can do is that you request to remove that part(s) from the
order and the buyer has to approve this.
https://www.bricklink.com/retractOrderItem.asp
After you do this, the total in your order and the sales tax will be adjusted
at the same time and you can more easily figure out the total (remaining) you
need to refund.
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Not when you use instant checkout like we do, the order is paid for and then
if we are missing something it takes us to where we are with a partial refund
and the sales tax question. I’d say that was ok for those manually invoicing
buyers.
Scott
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What I explained works (also) for an order that is already paid, either instant
check-out or manual, or instant manual, or delayed check-out!
AFter the item is removed, the sales tax (and obviously total value of items)
will be automatically recalculated and this is what the OP wants.
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USA, Washington
Canada, British Columbia
