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| | | Author: | drskyscraperx4  | | Posted: | Jan 5, 2022 19:28 | | Subject: | "squishing" issue with packages | | Viewed: | 233 times | | Topic: | Shipping | |
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| Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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| | | | | Author: | peregrinator | | Posted: | Jan 5, 2022 19:35 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 64 times | | Topic: | Shipping | |
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| In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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Without insurance you can't make a claim - additionally, Large Envelopes
are intended for flexible packages, if you want to send Lego parts you should
use a Parcel, which won't go through their automated sorting machines.
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| | | | | Author: | jennnifer | | Posted: | Jan 5, 2022 19:43 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 70 times | | Topic: | Shipping | |
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| In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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Large envelope, by definition, does through the machines with rollers. It is
for paper products and not for LEGO.
It's not the thickness of the package rule you are breaking, it's the
presence of a rigid object.
Jen
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| | | | | | | Author: | hkl22 | | Posted: | Jan 5, 2022 20:16 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 67 times | | Topic: | Shipping | |
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| In Shipping, jennnifer writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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Large envelope, by definition, does through the machines with rollers. It is
for paper products and not for LEGO.
It's not the thickness of the package rule you are breaking, it's the
presence of a rigid object.
Jen
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Does the thickness of the piece matter? like if you are shipping a singular piece
will it definitely break?
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| | | | | | | | | Author: | peregrinator | | Posted: | Jan 5, 2022 20:21 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 58 times | | Topic: | Shipping | |
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| In Shipping, hkl22 writes:
| | Does the thickness of the piece matter? like if you are shipping a singular piece
will it definitely break?
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It won't definitely break but it's not worth taking a chance on it.
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| | | | | | | | | Author: | jennnifer | | Posted: | Jan 5, 2022 22:14 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 56 times | | Topic: | Shipping | |
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| In Shipping, hkl22 writes:
| | In Shipping, jennnifer writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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Large envelope, by definition, does through the machines with rollers. It is
for paper products and not for LEGO.
It's not the thickness of the package rule you are breaking, it's the
presence of a rigid object.
Jen
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Does the thickness of the piece matter? like if you are shipping a singular piece
will it definitely break?
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Envelopes are all sorted through roller machines. Would you send a part through
a pasta roller and think it will be all right? Yes, a lot of the time the paper
will protect a thin part from damage. But it is against the rules and not a good
practice. Ship LEGO at the package rate.
Jen
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| | | | | | | Author: | StonesHeart | | Posted: | Jan 6, 2022 15:28 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 47 times | | Topic: | Shipping | |
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| When a buyer requests for an enveloppe shipment I pack the part(s) in a 2 cm
thick cardboard sheet. I cut out the shape of the LEGO part. Additionally I use
5 cm wide tape to strengthen the ouside of the enveloppe.
I think this has helped me te get many compliments from buyers.
Hope this could help someone.
In Shipping, jennnifer writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
Large envelope, by definition, does through the machines with rollers. It is
for paper products and not for LEGO.
It's not the thickness of the package rule you are breaking, it's the
presence of a rigid object.
Jen
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| | | | | Author: | dcarmine | | Posted: | Jan 5, 2022 20:30 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 74 times | | Topic: | Shipping | |
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| In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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You can't use the large envelope option as others have said. There is an
option for a rigid object in an envelope that is non-machinable.
I've used this option a few times for things that are under one quarter of
an inch in width. I enclose the skinny part, like maybe a belt, between a folded
piece of light cardboard that is almost as big as the envelope. Then tape the
edges together making the cardboard taper out from the middle. USPS has a yellow
butterfly stamp, non-machinable rate, that I use to post it. I also have a rubber
stamp that stamps it "non-machinable" because I've had these go through the
machine and get wrecked.
The post office won't do anything about it unless you paid to insure it.
I once saw a comment by a seller to a postal worker. The seller hands the package
to the postal worker to be mailed. The postal worker figures out the postage
due and asks the seller if they want to buy insurance. The seller says "why would
I buy insurance?" The postal worker says "to make sure it gets there." The seller
says "why do I have to pay extra for you to just do your job correctly". *eyes
rolling*
HTH
Donna
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| | | | | Author: | kzinti | | Posted: | Jan 5, 2022 22:15 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 64 times | | Topic: | Shipping | |
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| In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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This was why US Postal rules were changed, most significantly on International,
that any type of goods of value, had to be shipped package rate. They got tired
of finding minifigures in their sorting machines. Allegedly. Seriously though,
I have had a couple flat envelopes go through the sorting machine and end up
looking like (insert political party after a bad election here).
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| | | | | | | Author: | kzinti | | Posted: | Jan 5, 2022 22:19 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 70 times | | Topic: | Shipping | |
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| In Shipping, kzinti writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
This was why US Postal rules were changed, most significantly on International,
that any type of goods of value, had to be shipped package rate. They got tired
of finding minifigures in their sorting machines. Allegedly. Seriously though,
I have had a couple flat envelopes go through the sorting machine and end up
looking like (insert political party after a bad election here).
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Though, I will add that even shipping items as packages doesn't mean the
US Postal service will not try and fubar your package, as evidenced by one of
my latest shipments, see photos (courtesy of Buyer).
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| | | | | | | | | Author: | cosmicray | | Posted: | Jan 6, 2022 06:56 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 48 times | | Topic: | Shipping | |
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| In Shipping, kzinti writes:
| | In Shipping, kzinti writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
This was why US Postal rules were changed, most significantly on International,
that any type of goods of value, had to be shipped package rate. They got tired
of finding minifigures in their sorting machines. Allegedly. Seriously though,
I have had a couple flat envelopes go through the sorting machine and end up
looking like (insert political party after a bad election here).
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Though, I will add that even shipping items as packages doesn't mean the
US Postal service will not try and fubar your package, as evidenced by one of
my latest shipments, see photos (courtesy of Buyer).
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How much void space was there between the box and the set ?
What did you fill the void space with ?
Nita Rae
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| | | | | | | | | | | Author: | kzinti | | Posted: | Jan 6, 2022 09:33 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 50 times | | Topic: | Shipping | |
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| In Shipping, cosmicray writes:
| | How much void space was there between the box and the set ?
What did you fill the void space with ?
Nita Rae
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The outer box was maybe an inch larger than the contents overall. The entire
box was filled with 21102 sets, and the void was packed firmly with bubble wrap.
This was someone throwing it, kicking it, or otherwise manhandling it in transit.
Weight was only like 11 pounds overall, so it wasn't exactly a brick of lead
either. Solid, yes. It took some brute force to make this damage occur. Currently
arguing with the US Postal service over insurance coverage, but that's like
arguing with my mother in law, and she's been dead for over a decade.
Having said all of this, I invoiced an order with an oversized box, and the Buyer
complained of the high postal prices. I know, right? I read about the postal
rate changes coming up Monday, so I re-ran the same package info, but set for
shipment after changes. Price dropped a good $7-$10 depending on Service Level.
Needless to say, I explained how the Buyer could save money by just waiting to
ship until next week. Who knew?
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| | | | | | | | | | | | | Author: | mattkaupke | | Posted: | Jan 31, 2022 15:18 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 31 times | | Topic: | Shipping | |
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| | | either. Solid, yes. It took some brute force to make this damage occur. Currently
arguing with the US Postal service over insurance coverage, but that's like
arguing with my mother in law, and she's been dead for over a decade.
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NEVER insure through the post office. A condition of their insurance for EVERY
item is inspection and they will almost always claim it was not packaged to their
standards. They also will keep the item if they pay out ANY claim. Say you added
$100 insurance onto a $150 package because you figure worst case you can offer
the buyer to just keep the item for $50 and give them a $100 refund funded by
the insurance you bought. Or, you insure it for $200 and one of the two $100
items is damaged so you file a $100 claim. In order to pay out ANY of the claim
you MUST surrender the ENTIRE package to USPS and they keep it as a condition
of paying the claim. This is a somewhat recent thing. About a year or two ago
they went to requiring inspection even for a $10 claim and to insisting they
keep the whole package. I made this mistake when one of the items was damaged
and I had $100 insurance but filed a $10 claim because it was only $10 worth
of damage to the $100 item. They told me I had to surrender the whole thing in
order to get the $10. I had to drop the claim.
Use insurepost for insurance.
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| | | | | Author: | cosmicray | | Posted: | Jan 6, 2022 07:00 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 75 times | | Topic: | Shipping | |
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| In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
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Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
Use a small cardboard box. Such as a 6x4x2 (numerous sources) or a cassette tape
mailer (ULine S-2457). At the end of the day your customers will be much happier.
Nita Rae
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| | | | | | | Author: | MMillere | | Posted: | Jan 6, 2022 15:21 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 56 times | | Topic: | Shipping | |
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| In Shipping, cosmicray writes:
| | Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
Use a small cardboard box. Such as a 6x4x2 (numerous sources) or a cassette tape
mailer (ULine S-2457). At the end of the day your customers will be much happier.
Nita Rae
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What Nita Rae Said 
6x4x2 is my standard 1st class box, I do NOT ship parts in any envelopes
Milissa
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| | | | | | | Author: | peregrinator | | Posted: | Jan 6, 2022 15:53 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 48 times | | Topic: | Shipping | |
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| In Shipping, cosmicray writes:
| | Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
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I've used padded envelopes for almost all of my orders and have never had
an issue. They don't go through the automated sorting machines so no reason
not to.
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| | | | | | | | | Author: | psusaxman2000 | | Posted: | Jan 6, 2022 15:57 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 51 times | | Topic: | Shipping | |
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| In Shipping, peregrinator writes:
| | In Shipping, cosmicray writes:
| | Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
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I've used padded envelopes for almost all of my orders and have never had
an issue. They don't go through the automated sorting machines so no reason
not to.
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+1
I have 3 different size mailers that I use for most of my orders and have yet
to have an issue.
Smallest:
https://yenspackage.com/products/yens%C2%AE-500-000-poly-bubble-padded-envelopes-mailers-4-x-8-500pm-000?_pos=1&_sid=77f22406e&_ss=r
and then a middle a kraft mailer (6x9) and large kraft mailer (8.5x11)
.
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Jan 6, 2022 16:08 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 50 times | | Topic: | Shipping | |
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| In Shipping, psusaxman2000 writes:
Same - #000, #0, and #2
Additionally, I've placed many orders on BL over the years and only once
have I received goods that were obviously damaged in transit (padded envelope
got sliced somehow).
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| | | | | | | | | | | Author: | Brickitty | | Posted: | Jan 6, 2022 16:15 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 41 times | | Topic: | Shipping | |
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| In Shipping, psusaxman2000 writes:
Same. I've never had a single issue as a buyer or seller with padded envelopes.
I use those 3 basic sizes of envelopes that you do, plus I have a stack of larger
used envelopes on hand for the few lightweight-and-thin-but-wide items I sell,
like an instruction book I sold yesterday that needed a 12x15 envelope. I also
wrap most orders in an extra layer of bubble wrap besides the envelope, and buyers
seem to really appreciate that.
I switch to boxes for valuable items, fragile items (like many oddly-shaped Bionicle
parts), spiky and relatively sharp items, or any part where every dimension is
over 3-4 studs. One of my rules of thumb is that if I can feel details of the
parts through two layers of bubble padding, it probably needs a box.
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| | | | | | | | | | | | | Author: | jennnifer | | Posted: | Jan 6, 2022 18:48 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 41 times | | Topic: | Shipping | |
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| In Shipping, Brickitty writes:
| | In Shipping, psusaxman2000 writes:
Same. I've never had a single issue as a buyer or seller with padded envelopes.
I use those 3 basic sizes of envelopes that you do, plus I have a stack of larger
used envelopes on hand for the few lightweight-and-thin-but-wide items I sell,
like an instruction book I sold yesterday that needed a 12x15 envelope. I also
wrap most orders in an extra layer of bubble wrap besides the envelope, and buyers
seem to really appreciate that.
I switch to boxes for valuable items, fragile items (like many oddly-shaped Bionicle
parts), spiky and relatively sharp items, or any part where every dimension is
over 3-4 studs. One of my rules of thumb is that if I can feel details of the
parts through two layers of bubble padding, it probably needs a box.
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Ditto this! I use bubble mailers for all non-fragile, non-bulky parts. I do,
however, reinforce the mailer with additional tape, or cardboard, or bubble wrap.
I had a small package with an addressing error that spent 2 1/2 months in transit
between here and Canada (twice!) When it was finally returned to me, the mailer
was pretty damaged, but the parts inside were still cozy and safe in their extra
layer of padding.
My other rule of thumb is that if I use a box, it cannot rattle in any way. Rattling
means shifting and scratching.
Jen
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| | | | | | | | | | | | | | | Author: | Brickitty | | Posted: | Jan 6, 2022 19:50 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 43 times | | Topic: | Shipping | |
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| In Shipping, jennnifer writes:
| | Ditto this! I use bubble mailers for all non-fragile, non-bulky parts. I do,
however, reinforce the mailer with additional tape, or cardboard, or bubble wrap.
I had a small package with an addressing error that spent 2 1/2 months in transit
between here and Canada (twice!) When it was finally returned to me, the mailer
was pretty damaged, but the parts inside were still cozy and safe in their extra
layer of padding.
My other rule of thumb is that if I use a box, it cannot rattle in any way. Rattling
means shifting and scratching.
Jen
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Ditto right back to you! No rattling at all. I've even developed a technique
for flattening the small ziplocs I use to pack parts against my chest to remove
almost all of the air from them, so they're virtually vacuum-sealed. My goal
is that, if a random person were to shake the box/envelope, they wouldn't
be able to hear the sound of Lego parts inside.
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| | | | | | | | | | | | | | | | | Author: | zorbanj | | Posted: | Jan 6, 2022 21:38 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 34 times | | Topic: | Shipping | |
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| In Shipping, Brickitty writes:
| |
Ditto right back to you! No rattling at all. I've even developed a technique
for flattening the small ziplocs I use to pack parts against my chest to remove
almost all of the air from them, so they're virtually vacuum-sealed. My goal
is that, if a random person were to shake the box/envelope, they wouldn't
be able to hear the sound of Lego parts inside.
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Wow, I do this too!
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| | | | | | | | | | | | | | | | | | | Author: | TheBrickGuys | | Posted: | Jan 6, 2022 22:35 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 84 times | | Topic: | Shipping | |
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| In Shipping, zorbanj writes:
| | In Shipping, Brickitty writes:
| |
Ditto right back to you! No rattling at all. I've even developed a technique
for flattening the small ziplocs I use to pack parts against my chest to remove
almost all of the air from them, so they're virtually vacuum-sealed. My goal
is that, if a random person were to shake the box/envelope, they wouldn't
be able to hear the sound of Lego parts inside.
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Wow, I do this too!
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We have used bunches and bunches of them also with next to no problems. Probably
most of us use allot of these types of envelopes and I think the reason that
very few problems crop up using these is because we are shipping them using regular
package rates and not the large envelope rate that the op mentioned using. A
long time ago I tried sending small orders of 1 or 2 small pieces by the large
envelope rate but found that it was just not worth the time and effort to make
it work and I was always worried that they would be damaged or sent back so I
only did it 2 or 3 times before I stopped.
Jim
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| | | | | | | | | Author: | Adjour | | Posted: | Jan 6, 2022 21:13 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 49 times | | Topic: | Shipping | |
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| In Shipping, peregrinator writes:
| | In Shipping, cosmicray writes:
| | Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
|
I've used padded envelopes for almost all of my orders and have never had
an issue. They don't go through the automated sorting machines so no reason
not to.
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Same here. I rarely use boxes. In fact I mostly use poly mailers.
If I'm super concerned I'll use twin backing boards or fill the extra
space with air pillows.
I use a TON of bubble wrap though.
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Jan 6, 2022 21:27 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 47 times | | Topic: | Shipping | |
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| In Shipping, Adjour writes:
| | Same here. I rarely use boxes. In fact I mostly use poly mailers.
If I'm super concerned I'll use twin backing boards or fill the extra
space with air pillows.
I use a TON of bubble wrap though.
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I sometimes use extra bubble wrap, but what I often do is put a piece of cardboard
in the bubble mailer (typically from a Lego box) to give a nice flat surface
to put the label on.
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| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Jan 6, 2022 22:02 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 47 times | | Topic: | Shipping | |
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| one thing I recently started doing is when I have to ship something in a box
instead of using a lot of bubble wrap what I do (for small boxes) is I first
put the items in a bubble envelope then put the bubble envelope going edge to
edge in the box and when using 4x6 envelopes/boxes its a pretty snug fit and
nothing moves around.
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| | | | | | | Author: | Shiny_Stuff | | Posted: | Jan 6, 2022 16:24 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 49 times | | Topic: | Shipping | |
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| In Shipping, cosmicray writes:
| |
Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
Use a small cardboard box. Such as a 6x4x2 (numerous sources) or a cassette tape
mailer (ULine S-2457). At the end of the day your customers will be much happier.
Nita Rae
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I hate to nit-pick, but a PADDED Mailer is not the same as a BUBBLE Mailer.
Padded mailers (often filled with ground-up newsprint paper) are NOT suitable
for most Lego shipments.
Bubble mailers are perfectly fine for Lego shipments. It is best NOT to overstuff
them and only use the smaller sizes for smaller orders. Larger orders or breakable
stuff or valuable stuff or irreplaceable stuff should be shipped in boxes. Additional
cushioning can always be added, too, when prudent to do so.
I just weighed an empty self-folding 6 x 4 x 2 box I have here. 2 Ounces. That's
2 ounces of weight added to the weight of the order that somebody has got to
pay for to ship it. YIKES. Fine for valuable or expensive or bulky stuff, but
over-the-top for most Lego parts orders.
I hate overpaying for shipping and having to pay for an extra 2 ounces for small
orders would NOT make me Happy. Having said that, twice I ordered semi-valuable
stuff from sellers and asked specifically for a box for shipping and both times
all I got was a bubble mailer with no additional padding for the sensitive items.
GRRRRR.
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| | | | | | | | | Author: | zorbanj | | Posted: | Jan 6, 2022 21:37 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 42 times | | Topic: | Shipping | |
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| In Shipping, Shiny_Stuff writes:
| |
I just weighed an empty self-folding 6 x 4 x 2 box I have here. 2 Ounces. That's
2 ounces of weight added to the weight of the order that somebody has got to
pay for to ship it. YIKES. Fine for valuable or expensive or bulky stuff, but
over-the-top for most Lego parts orders.
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I use both bubble mailers and boxes for domestic orders, depending on the parts.
For international orders, I *always* use a box with padding inside.
| | I hate overpaying for shipping and having to pay for an extra 2 ounces for small
orders would NOT make me Happy.
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Can't agree with you here. You know the shipping cost upfront, if the seller
would rather send it in a box so be it.
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| | | | | | | Author: | edk | | Posted: | Jan 6, 2022 17:06 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 48 times | | Topic: | Shipping | |
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| In Shipping, cosmicray writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
Use a small cardboard box. Such as a 6x4x2 (numerous sources) or a cassette tape
mailer (ULine S-2457). At the end of the day your customers will be much happier.
Nita Rae
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Why? having shipped 11,000 plus BL orders plus many other items in bubble mailers
with ONLY 1 BL order claiming that a part got damaged in a bubble mailer during
shipping I see no reason to use boxes.
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| | | | | | | | | Author: | kzinti | | Posted: | Jan 6, 2022 17:16 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 38 times | | Topic: | Shipping | |
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| Problem comes when using Large Envelope rate versus Package rate. Expect all
Large Envelope rated goods to be machined.
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| | | | | | | | | | | Author: | psusaxman2000 | | Posted: | Jan 6, 2022 17:29 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 44 times | | Topic: | Shipping | |
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| In Shipping, kzinti writes:
| | Problem comes when using Large Envelope rate versus Package rate. Expect all
Large Envelope rated goods to be machined.
|
Bubble mailers don't use envelope rates though. They still use First Class
rates just like you do for boxes.
It really is personal preference I think, but the agreed consensus is that mailing
it a general envelope is a no no.
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| | | | | | | | | | | | | Author: | kzinti | | Posted: | Jan 6, 2022 19:57 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 47 times | | Topic: | Shipping | |
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| In Shipping, psusaxman2000 writes:
| | In Shipping, kzinti writes:
| | Problem comes when using Large Envelope rate versus Package rate. Expect all
Large Envelope rated goods to be machined.
|
Bubble mailers don't use envelope rates though. They still use First Class
rates just like you do for boxes.
It really is personal preference I think, but the agreed consensus is that mailing
it a general envelope is a no no.
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Large Flats is a class within First Class Postage rate that allowed larger envelopes
and padded mailers, anything up to I believe it was #5 padded mailers and up
to 1/2 inch thick. So, a #00 padded mailer shipping a dozen 1x10 bricks would
work. Then they started machining everything, and all that went out the window.
Now, you are only supposed to ship goods by First Class Package rate.
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| | | | | | | | | Author: | Brickitty | | Posted: | Jan 6, 2022 18:04 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 50 times | | Topic: | Shipping | |
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| In Shipping, edk writes:
| | In Shipping, cosmicray writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
Do not, I repeat do not, use padded envelopes for parts which are not
soft/flexible.
Use a small cardboard box. Such as a 6x4x2 (numerous sources) or a cassette tape
mailer (ULine S-2457). At the end of the day your customers will be much happier.
Nita Rae
|
Why? having shipped 11,000 plus BL orders plus many other items in bubble mailers
with ONLY 1 BL order claiming that a part got damaged in a bubble mailer during
shipping I see no reason to use boxes.
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Yeah, now that I think about it, I've had more items damaged that were shipped
in boxes than bubble mailers. Just a few months ago, I bought some old castle
sets with raised baseplates, and the seller packaged them fairly well with bubble
wrap in a box. But someone kicked or dropped the box at some point, and the corners
of two rare old baseplates broke off. One time a box containing a sealed set
got impaled, and there was a 2-inch hole through the shipping box and the Lego
box. And I've had a few of those way-too-thin shipping boxes that many European
sellers use get completely crushed while crossing the ocean, one of which broke
a rare part. IMO, that wouldn't have happened with a well-padded bubble mailer
since they provide much more resistance to "crushing" forces than thin boxes
do. Especially since some sellers who use boxes think that 1/16" of cardboard
somehow excuses them from using any other padding inside the box.
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| | | | | Author: | brac.brick | | Posted: | Jan 6, 2022 17:23 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 39 times | | Topic: | Shipping | |
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| In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
I always use bubble envelope mailers and ship them package rate USPS First Class
or Priority mail depending on buyer preference. On occasion, when the parts are
fragile, expensive or bulky I have used a box . And I always use extra padding,
even in bubble mailers /envelopes because the bubbles inside are way too thin.
I get great positive feedback on my packaging and never had a problem with breakage.
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| | | | | | | Author: | Ziegelmeister | | Posted: | Jan 6, 2022 21:50 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 39 times | | Topic: | Shipping | |
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| Quasi tangent...
Does anyone know if the dimensions you input in ShipStation/PirateShip show up
in the bar code in order to have the packages bypass the rollers?
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| | | | | | | | | Author: | Adjour | | Posted: | Jan 31, 2022 16:00 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 38 times | | Topic: | Shipping | |
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| In Shipping, Yellow.Brick writes:
| | Quasi tangent...
Does anyone know if the dimensions you input in ShipStation/PirateShip show up
in the bar code in order to have the packages bypass the rollers?
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I believe as long as you send it parcel not letter you should be fine. I don't
think its a dims thing.
I may be wrong
Crystal
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USA, Illinois
Netherlands, Zuid-Holland
)
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Canada, Ontario
