| Discussion Forum: Thread 315133 |
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| | | Author: | Teup  | | Posted: | Jan 1, 2022 06:04 | | Subject: | Cancelled payments? Problems with ordering? | | Viewed: | 95 times | | Topic: | Technical Issues | |
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| Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?
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| | | | | Author: | Teup | | Posted: | Jan 1, 2022 06:05 | | Subject: | Re: Cancelled payments? Problems with ordering? | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| In Technical Issues, Teup writes:
| | Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?
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Actually I just reopened my store, so I can't say how long this has been
going on already..
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| | | | | Author: | Stellar | | Posted: | Jan 1, 2022 07:12 | | Subject: | Re: Cancelled payments? Problems with ordering? | | Viewed: | 44 times | | Topic: | Technical Issues | |
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| In Technical Issues, Teup writes:
| | Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?
|
If they are different then don't worry, you can see the BL username, so you
can ask them if something went wrong or they were just testing.
Worry if they are like this: https://www.bricklink.com/messageThread.asp?ID=307466
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| | | | | | | Author: | Teup | | Posted: | Jan 2, 2022 04:34 | | Subject: | Re: Cancelled payments? Problems with ordering? | | Viewed: | 41 times | | Topic: | Technical Issues | |
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| In Technical Issues, Stellar writes:
| | In Technical Issues, Teup writes:
| | Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?
|
If they are different then don't worry, you can see the BL username, so you
can ask them if something went wrong or they were just testing.
|
Good idea, thanks. They are all American customers. I reached out to them but
only one replied (oddly), saying he indeed changed his mind. So I have no clue
about the others. I think something is going wrong here. Even if they didn't
have technical difficulties placing orders, the fact that they all change their
mind must mean there's a problem somewhere - maybe they are not aware of
added sales tax until the end. That can waste a lot of time.. one of the cancelled
payments was a €160 order. People don't fill a huge cart and then just leave
for fun..
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| | | | | | | | | Author: | flyinlion87 | | Posted: | Jan 5, 2022 13:13 | | Subject: | Re: Cancelled payments? Problems with ordering? | | Viewed: | 39 times | | Topic: | Technical Issues | |
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| In Technical Issues, Teup writes:
| | In Technical Issues, Stellar writes:
| | In Technical Issues, Teup writes:
| | Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?
|
If they are different then don't worry, you can see the BL username, so you
can ask them if something went wrong or they were just testing.
|
Good idea, thanks. They are all American customers. I reached out to them but
only one replied (oddly), saying he indeed changed his mind. So I have no clue
about the others. I think something is going wrong here. Even if they didn't
have technical difficulties placing orders, the fact that they all change their
mind must mean there's a problem somewhere - maybe they are not aware of
added sales tax until the end. That can waste a lot of time.. one of the cancelled
payments was a €160 order. People don't fill a huge cart and then just leave
for fun..
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Hello. Not sure if my problem is the same. I can't proceed to checkout with
a different store because it says I do not meet the required dimensions. I have
talked to the seller and they say they have no size restrictions and can't
find the problem on their end. I tried to remove everything from the cart but
now the items don't appear in his store. It seems very strange. Have you
had similar problems or have any idea what to do?
Sincerely Lee
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Netherlands, Utrecht
Spain, Comunidad Valenciana
Canada, Ontario