|
 |
| | | Author: | barando  | | Posted: | Aug 5, 2021 05:39 | | Subject: | Fraud activities UK-order with Stripe payment | | Viewed: | 238 times | | Topic: | Problem Order | |
|
| We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
|
| | | | | |
| | | | | Author: | stefxan | | Posted: | Aug 5, 2021 06:05 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 100 times | | Topic: | Problem Order | |
|
| In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
|
|
| | | | | | | | | |
| | | | | | | Author: | BricksDirect | | Posted: | Aug 5, 2021 07:30 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 89 times | | Topic: | Problem Order | |
|
| In Problem Order, stefxan writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
Hello,
Yes, same problem here.
Very annoying.
Best regards,
Niels Roest
BricksDirect
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | Luxurybricks | | Posted: | Aug 5, 2021 07:35 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 93 times | | Topic: | Problem Order | |
|
| Same problem here!
Also pay attention on @firemail.cc E-Mail accounts!!
In Problem Order, BricksDirect writes:
| | In Problem Order, stefxan writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
Hello,
Yes, same problem here.
Very annoying.
Best regards,
Niels Roest
BricksDirect
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | dumont2000 | | Posted: | Aug 5, 2021 09:04 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 97 times | | Topic: | Problem Order | |
|
| Also same here!
Last week also 3 different orders from user: jklkhjkhdf, and using a hotmail
adress.
And also different shipping adresses in UK.
So little worried about this, seems also a scam/fraud.
Anyone same experience?
Leon
In Problem Order, Luxurybricks writes:
| | Same problem here!
Also pay attention on @firemail.cc E-Mail accounts!!
In Problem Order, BricksDirect writes:
| | In Problem Order, stefxan writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
Hello,
Yes, same problem here.
Very annoying.
Best regards,
Niels Roest
BricksDirect
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | Architecture_Wo | | Posted: | Aug 5, 2021 09:11 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 109 times | | Topic: | Problem Order | |
|
| Have 5 of these orders (of which 2 have shipped) + a couple of missed payments/
declines that I can see in my stripe-account
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 5, 2021 09:24 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 106 times | | Topic: | Problem Order | |
|
| Another seller seems to think so by the feedback given.
In Problem Order, dumont2000 writes:
| | Also same here!
Last week also 3 different orders from user: jklkhjkhdf, and using a hotmail
adress.
And also different shipping adresses in UK.
So little worried about this, seems also a scam/fraud.
Anyone same experience?
Leon
In Problem Order, Luxurybricks writes:
| | Same problem here!
Also pay attention on @firemail.cc E-Mail accounts!!
In Problem Order, BricksDirect writes:
| | In Problem Order, stefxan writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
Hello,
Yes, same problem here.
Very annoying.
Best regards,
Niels Roest
BricksDirect
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | Architecture_Wo | | Posted: | Aug 5, 2021 15:00 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 97 times | | Topic: | Problem Order | |
|
| Leon, sorry to say, but after talking to Stripe: that is a scam/ fraud (they
call it card testing).
This exact user ordered from me too - in the payment details you can see that
shipping and billing (UK) is totally different from card owner (Belgium).
To avoid chargeback fees from MasterCard or visa, Stripw adviced me to refund
In Problem Order, dumont2000 writes:
| | Also same here!
Last week also 3 different orders from user: jklkhjkhdf, and using a hotmail
adress.
And also different shipping adresses in UK.
So little worried about this, seems also a scam/fraud.
Anyone same experience?
Leon
In Problem Order, Luxurybricks writes:
| | Same problem here!
Also pay attention on @firemail.cc E-Mail accounts!!
In Problem Order, BricksDirect writes:
| | In Problem Order, stefxan writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
Hello,
Yes, same problem here.
Very annoying.
Best regards,
Niels Roest
BricksDirect
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | barando | | Posted: | Aug 10, 2021 06:31 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 99 times | | Topic: | Problem Order | |
|
| You are right. Refund avoids chargeback, but nobody will refund us, since we
as seller are the final risk repository. Maybe an insurance will cover...
In Problem Order, Architecture_Wo writes:
| | Leon, sorry to say, but after talking to Stripe: that is a scam/ fraud (they
call it card testing).
This exact user ordered from me too - in the payment details you can see that
shipping and billing (UK) is totally different from card owner (Belgium).
To avoid chargeback fees from MasterCard or visa, Stripw adviced me to refund
In Problem Order, dumont2000 writes:
| | Also same here!
Last week also 3 different orders from user: jklkhjkhdf, and using a hotmail
adress.
And also different shipping adresses in UK.
So little worried about this, seems also a scam/fraud.
Anyone same experience?
Leon
In Problem Order, Luxurybricks writes:
| | Same problem here!
Also pay attention on @firemail.cc E-Mail accounts!!
In Problem Order, BricksDirect writes:
| | In Problem Order, stefxan writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
Hello,
Yes, same problem here.
Very annoying.
Best regards,
Niels Roest
BricksDirect
|
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | cosmicray | | Posted: | Aug 10, 2021 10:36 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 68 times | | Topic: | Problem Order | |
|
| In Problem Order, barando writes:
| | You are right. Refund avoids chargeback, but nobody will refund us, since we
as seller are the final risk repository. Maybe an insurance will cover...
|
If you have insurance that specifically covers fraud, perhaps. My guess is that
it will have a per occurrence deductible, which will not be met. If you were
running high value USD/EUR/GBP transactions, then fraud insurance might make
sense. If these are low value transactions, they're not going to be covered.
Shipping insurance, as sold with the shipping label, is for loss/damage of the
package, not for fraud.
The only way to run these low value transactions, and avoid fraud, is to use
a payment method that has no ability to do a charge back. Obviously BTC, but
there are issues with that as well.
Nita Rae
|
|
|
| | | | | |
| | | | | Author: | tons_of_bricks | | Posted: | Aug 5, 2021 16:21 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 108 times | | Topic: | Problem Order | |
|
| In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
Thanks for the heads up. Currently have international disabled right now due
to immense postal delays: kinda glad I did that now else I might be experiencing
the same issues as you.
I hope the scammer(s) get caught for your sakes!
|
|
|
| | | | | |
| | | | | Author: | Stellar | | Posted: | Aug 15, 2021 13:47 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 70 times | | Topic: | Problem Order | |
|
| In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
|
|
| | | | | | | | | |
| | | | | | | Author: | cosmicray | | Posted: | Aug 15, 2021 14:16 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 72 times | | Topic: | Problem Order | |
|
| In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
At one time, Stripe had a way to report the charges as well ... to make the card
usages appear as a higher risk of Fraud. You may want to look for that.
Nita Rae
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Stellar | | Posted: | Aug 24, 2021 06:45 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 81 times | | Topic: | Problem Order | |
|
| In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | Stellar | | Posted: | Aug 28, 2021 06:21 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 59 times | | Topic: | Technical Issues | |
|
| In Problem Order, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
And today another attempt with a new account.
Does it serves anything that I report the members in the Problem center? As seems
no actions were made against some of the accounts.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | SezaR | | Posted: | Aug 28, 2021 06:24 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 60 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
And today another attempt with a new account.
Does it serves anything that I report the members in the Problem center? As seems
no actions were made against some of the accounts.
|
https://www.bricklink.com/message.asp?ID=1301126
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Stellar | | Posted: | Sep 1, 2021 05:18 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 54 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
And today another attempt with a new account.
Does it serves anything that I report the members in the Problem center? As seems
no actions were made against some of the accounts.
|
Another one today:
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | cosmicray | | Posted: | Sep 1, 2021 10:15 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 49 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | In Technical Issues, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
And today another attempt with a new account.
Does it serves anything that I report the members in the Problem center? As seems
no actions were made against some of the accounts.
|
Another one today:
|
Are they all buying the exact same thing ? Perhaps it's time to up your store
order minimum (to drive them elsewhere).
Nita Rae
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | Stellar | | Posted: | Sep 8, 2021 03:27 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 52 times | | Topic: | Technical Issues | |
|
| In Technical Issues, cosmicray writes:
| | In Technical Issues, Stellar writes:
| | In Technical Issues, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
And today another attempt with a new account.
Does it serves anything that I report the members in the Problem center? As seems
no actions were made against some of the accounts.
|
Another one today:
|
Are they all buying the exact same thing ? Perhaps it's time to up your store
order minimum (to drive them elsewhere).
Nita Rae
|
I opened my store because I like what people build if they have the right pieces,
so I will take the risk of having no minimum buy and let users order exactly
what they want without any hidden fee, just prices + shipping.
BTW today another attempt done in my store!
Another new user today:
https://www.bricklink.com/feedback.asp?u=danibus
Another sellers are noticing the problem recently with a user reported a month
ago:
https://www.bricklink.com/feedback.asp?u=c.marshall
To Bricklink and/or Russell if Problem Center reporting of users serves nothing,
close it or redirect it to the Help Desk, this is not counting as missing ticket?
There are probably a lot of sellers affected by this fraud.
|
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| | | | | | | | | | | | | | | | | Author: | cosmicray | | Posted: | Sep 8, 2021 08:23 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 43 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | In Technical Issues, cosmicray writes:
| | In Technical Issues, Stellar writes:
| | In Technical Issues, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
And today another attempt with a new account.
Does it serves anything that I report the members in the Problem center? As seems
no actions were made against some of the accounts.
|
Another one today:
|
Are they all buying the exact same thing ? Perhaps it's time to up your store
order minimum (to drive them elsewhere).
Nita Rae
|
I opened my store because I like what people build if they have the right pieces,
so I will take the risk of having no minimum buy and let users order exactly
what they want without any hidden fee, just prices + shipping.
BTW today another attempt done in my store!
Another new user today:
https://www.bricklink.com/feedback.asp?u=danibus
Another sellers are noticing the problem recently with a user reported a month
ago:
https://www.bricklink.com/feedback.asp?u=c.marshall
To Bricklink and/or Russell if Problem Center reporting of users serves nothing,
close it or redirect it to the Help Desk, this is not counting as missing ticket?
There are probably a lot of sellers affected by this fraud.
|
Stolen CC numbers are a problem that goes way beyond BL. Having the ability to
lock shipment to the card details will help to alleviate it (somewhat). My recollection
about Stripe is that they did not (for privacy reasons) supply me (the merchant)
with any cardholder validation other than VCC and expiration date, when the card
was used cross border. So that's a real problem. PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
If these incidents are not materially affecting your profit/loss picture, then
ignore them and carry on.
Nita Rae
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | bricksinbins | | Posted: | Sep 8, 2021 08:49 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 59 times | | Topic: | Technical Issues | |
|
| In Technical Issues, cosmicray writes:
| | PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
Nita Rae
|
I see no evidence PayPal is any better in this regard. Unless they rule in my
favor and hold the scammer to it but I'd be surprised...
They happily processed the payment and told me it's ok to ship..
I'd say PayPal's business model actively promotes scams.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | Author: | cosmicray | | Posted: | Sep 8, 2021 10:22 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 43 times | | Topic: | Technical Issues | |
|
| In Technical Issues, bricksinbins writes:
| | In Technical Issues, cosmicray writes:
| | PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
Nita Rae
|
I see no evidence PayPal is any better in this regard. Unless they rule in my
favor and hold the scammer to it but I'd be surprised...
They happily processed the payment and told me it's ok to ship..
I'd say PayPal's business model actively promotes scams.
|
How large was the order in question ? A €5 order and a €500 order, are two very
different beasts.
Nita Rae
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | Author: | bricksinbins | | Posted: | Sep 8, 2021 15:21 | | Subject: | (Cancelled) | | Viewed: | 21 times | | Topic: | Technical Issues | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | Author: | bricksinbins | | Posted: | Sep 8, 2021 15:21 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 48 times | | Topic: | Technical Issues | |
|
| In Technical Issues, cosmicray writes:
| | In Technical Issues, bricksinbins writes:
| | In Technical Issues, cosmicray writes:
| | PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
Nita Rae
|
I see no evidence PayPal is any better in this regard. Unless they rule in my
favor and hold the scammer to it but I'd be surprised...
They happily processed the payment and told me it's ok to ship..
I'd say PayPal's business model actively promotes scams.
|
How large was the order in question ? A €5 order and a €500 order, are two very
different beasts.
Nita Rae
|
Around 300 EUR...
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | Author: | cosmicray | | Posted: | Sep 8, 2021 16:43 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 39 times | | Topic: | Technical Issues | |
|
| In Technical Issues, bricksinbins writes:
| | In Technical Issues, cosmicray writes:
| | In Technical Issues, bricksinbins writes:
| | In Technical Issues, cosmicray writes:
| | PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
Nita Rae
|
I see no evidence PayPal is any better in this regard. Unless they rule in my
favor and hold the scammer to it but I'd be surprised...
They happily processed the payment and told me it's ok to ship..
I'd say PayPal's business model actively promotes scams.
|
How large was the order in question ? A €5 order and a €500 order, are two very
different beasts.
Nita Rae
|
Around 300 EUR...
|
PayPal marks every payment as Eligible, Partially Eligible, or Not-Eligible.
If the transaction was for a cross border shipment, you likely have a Not-Eligible
protection status. Avoiding those payments is one way to avoid problems. But
when crossing borders, it may not be possible. So you have to decide how much
risk vs how much return you are willing to accept.
I decided the cross border risk was unacceptable, and have avoided it. Most sellers
do otherwise.
Nita Rae
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | Stellar | | Posted: | Sep 8, 2021 11:24 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 43 times | | Topic: | Technical Issues | |
|
| In Technical Issues, cosmicray writes:
| | In Technical Issues, Stellar writes:
| | In Technical Issues, cosmicray writes:
| | In Technical Issues, Stellar writes:
| | In Technical Issues, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, Stellar writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I experienced something similar in the last days.
I have 7 payments in Stripe from 6 BL users all from the same amount, only 2
successful ones with the same card, those orders have the same UK address but
are diferent users, and same IP in the BL email.
The unsuccessful ones have multiple different card attempts from various countries.
I already reported the users for merge and for fraud on BL, now I'll refund
the transactions.
Be careful...
|
Today another attempt was done from a different user but same ordered item and
card details in Stripe, this time Stripe error is do_not_honor by the bank.
The users I already reported via Bricklink Problem Center more than a week ago
are still with the green buying privileges rectangle...
|
And today another attempt with a new account.
Does it serves anything that I report the members in the Problem center? As seems
no actions were made against some of the accounts.
|
Another one today:
|
Are they all buying the exact same thing ? Perhaps it's time to up your store
order minimum (to drive them elsewhere).
Nita Rae
|
I opened my store because I like what people build if they have the right pieces,
so I will take the risk of having no minimum buy and let users order exactly
what they want without any hidden fee, just prices + shipping.
BTW today another attempt done in my store!
Another new user today:
https://www.bricklink.com/feedback.asp?u=danibus
Another sellers are noticing the problem recently with a user reported a month
ago:
https://www.bricklink.com/feedback.asp?u=c.marshall
To Bricklink and/or Russell if Problem Center reporting of users serves nothing,
close it or redirect it to the Help Desk, this is not counting as missing ticket?
There are probably a lot of sellers affected by this fraud.
|
Stolen CC numbers are a problem that goes way beyond BL.
|
What I ask BL to do is read the scam reports Sellers notify through the Problem
Center, and if the same user placed orders in other stores notify those sellers
too. Maybe some still didn't ship the order or they can tell the shipping
company to return it. Also they can prevent the chargeback cost that Stripe/PayPal
have for those transactions by refunding themselves before it happens.
| | Having the ability to
lock shipment to the card details will help to alleviate it (somewhat). My recollection
about Stripe is that they did not (for privacy reasons) supply me (the merchant)
with any cardholder validation other than VCC and expiration date, when the card
was used cross border. So that's a real problem. PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
If these incidents are not materially affecting your profit/loss picture, then
ignore them and carry on.
|
I want to take care of the BL platform and report any scam activity that it's
done here...
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | Author: | cosmicray | | Posted: | Sep 8, 2021 12:02 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 50 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | I want to take care of the BL platform and report any scam activity that it's
done here...
|
Which is a very noble gesture. The scammers are coming here, simply because they
can run a very low cost test purchase, to see if the card is still active
or not.
Some BL sellers like to pride themselves on accepting any order, no matter how
small, charging exact shipping, and no added fees. IOW, they are presenting a
target surface that is exactly what the scammers are interested in ... something
so low in transaction value, that it will not trip AI networks looking for potential
fraud. They need to do a test, before trying a real large value purchase.
Nita Rae
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | Author: | Peettoys | | Posted: | Sep 13, 2021 09:15 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 50 times | | Topic: | Technical Issues | |
|
| In Technical Issues, cosmicray writes:
| | In Technical Issues, Stellar writes:
| | I want to take care of the BL platform and report any scam activity that it's
done here...
|
Which is a very noble gesture. The scammers are coming here, simply because they
can run a very low cost test purchase, to see if the card is still active
or not.
Some BL sellers like to pride themselves on accepting any order, no matter how
small, charging exact shipping, and no added fees. IOW, they are presenting a
target surface that is exactly what the scammers are interested in ... something
so low in transaction value, that it will not trip AI networks looking for potential
fraud. They need to do a test, before trying a real large value purchase.
Nita Rae
|
What I do not get, is why Bricklink is not sending out a warning to the shop
owners, to inform them for this kind of scam/fraud! Aspecially after several
people (including myself) have notified them of these fraudulent activities.
It looks like this scam is still going on (and propably will keep going on).
So sending out a notification would save a lot of people a lot of dissapointments
and money.
It looks to me, it would be also in BL's interest to avoid as many fraudulent
activities as possible.
BL is collecting the VAT on (proffesional) international UK shipments. So when
a order is shipped and delivered, they have to pay off those taxes to the HMRC
(I guess). But afterwards, they also will face a charge back, becasue of the
fraud.
So it looks to me, as if it would cost BL money as well.
If this is not the case, this would mean there is the possibilty of a tax scam.
Or does this charge backth BL is facing, depends on wether sellers cancel the
order through BL rather then to do it directly at/in Stripe? (which would still
be a possibillity for a tax scam).
Regards,
Peter van Hummel
|
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | cosmicray | | Posted: | Sep 13, 2021 10:35 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 35 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Peettoys writes:
| | So it looks to me, as if it would cost BL money as well.
|
I don't know what is happening behind the scenes, but I can make a few guesses.
BL is not the first party to these problem transactions, they are a marketplace
facilitator. They are not the primary recipient of the payment. My best guess
is that BL suffers a reversal of BL's part of the payment (the sales tax
or VAT), which they then pass along in their periodic reporting to the taxing
agency as a credit due to fraud (or something like that). The chargeback fee
only happens once, not once to the seller and once to BL.
From BL's perspective, this is no different from a seller doing a full refund
on a payment. The seller is the one feeling the hurt from the chargeback fee.
Nita Rae
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Germany, Nordrhein-Westfalen
Austria, Steiermark
Netherlands, Noord-Brabant
United Kingdom, England
USA, Florida
Spain, Comunidad Valenciana
Canada, British Columbia
Finland, Pohjanmaa
