| Discussion Forum: Thread 315053 |
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| | | Author: | Brick_professor  | | Posted: | Dec 30, 2021 06:57 | | Subject: | Can’t place an order on “shipped” | | Viewed: | 75 times | | Topic: | Technical Issues | |
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| Dear Lego fans,
I can’t put some of my orders on “shipped” or “completed”
I can only choose about a few options (look at the picture).
Does anyone know how to solve this problem?
Many thanks in advance
Kind regards,
Arne
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| | | | | Author: | elias3 | | Posted: | Dec 30, 2021 07:37 | | Subject: | Re: Can’t place an order on “shipped” | | Viewed: | 30 times | | Topic: | Technical Issues | |
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| In Technical Issues, Brick_professor writes:
| | Dear Lego fans,
I can’t put some of my orders on “shipped” or “completed”
I can only choose about a few options (look at the picture).
Does anyone know how to solve this problem?
Many thanks in advance
Kind regards,
Arne
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Hi Arne
You need to put the payement status to completed.
Stefaan
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| | | | | Author: | beaverbrick | | Posted: | Dec 30, 2021 07:49 | | Subject: | Re: Can’t place an order on “shipped” | | Viewed: | 29 times | | Topic: | Technical Issues | |
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| In Technical Issues, Brick_professor writes:
| | Dear Lego fans,
I can’t put some of my orders on “shipped” or “completed”
I can only choose about a few options (look at the picture).
Does anyone know how to solve this problem?
Many thanks in advance
Kind regards,
Arne
|
Did you set it to Paid before setting to Packed?
I believe there's an order to the statuses and Shipped only becomes visible
after it's been set to Paid first.
Try setting it to Paid now and see if Shipped becomes visible.
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| | | | | | | Author: | Brick_professor | | Posted: | Dec 30, 2021 08:02 | | Subject: | Re: Can’t place an order on “shipped” | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| | Thanks a lot for the help, I can put it on “shipped” now😃 |
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