Discussion Forum: Thread 314591

 Author: unrealuser View Messages Posted By unrealuser
 Posted: Dec 20, 2021 12:58
 Subject: Poor Custumer support,
 Viewed: 134 times
 Topic: Help
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unrealuser (2624)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jun 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SHOPLINK
A little backstory..

My store has been suspended for 1 Month, November 8 - December 8/9. It is December
20 now and I am NOT online yet, WHY? No reaction to mails. NOTHING.
So I do the seller verification and it just now gets rejected? Lol

I didn't agree with the month block but it is what it is right?
But once the month is over I expect ya'll do what ya'll PROMISED, and
that is opening my store.

It should not take the Forum to get some attention to this.
Thanks for cutting a good portion of my paycheck in Q4

Please Admins get back to me..
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Dec 20, 2021 13:03
 Subject: Re: Poor Custumer support,
 Viewed: 40 times
 Topic: Help
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Stuart9 (1050)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Top Slot
Your status shows green for buying and selling.






In Help, unrealuser writes:
  A little backstory..

My store has been suspended for 1 Month, November 8 - December 8/9. It is December
20 now and I am NOT online yet, WHY? No reaction to mails. NOTHING.
So I do the seller verification and it just now gets rejected? Lol

I didn't agree with the month block but it is what it is right?
But once the month is over I expect ya'll do what ya'll PROMISED, and
that is opening my store.

It should not take the Forum to get some attention to this.
Thanks for cutting a good portion of my paycheck in Q4

Please Admins get back to me..
 Author: unrealuser View Messages Posted By unrealuser
 Posted: Dec 20, 2021 13:16
 Subject: Re: Poor Custumer support,
 Viewed: 58 times
 Topic: Help
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unrealuser (2624)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jun 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SHOPLINK
In Help, Stuart9 writes:
  Your status shows green for buying and selling.






In Help, unrealuser writes:
  A little backstory..

My store has been suspended for 1 Month, November 8 - December 8/9. It is December
20 now and I am NOT online yet, WHY? No reaction to mails. NOTHING.
So I do the seller verification and it just now gets rejected? Lol

I didn't agree with the month block but it is what it is right?
But once the month is over I expect ya'll do what ya'll PROMISED, and
that is opening my store.

It should not take the Forum to get some attention to this.
Thanks for cutting a good portion of my paycheck in Q4

Please Admins get back to me..

Yes they are but I can't get past the verification.. That is the actual problem
honestly!
How difficult is it to have a verified seller verified???????
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 20, 2021 14:41
 Subject: Re: Poor Custumer support,
 Viewed: 61 times
 Topic: Help
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, unrealuser writes:
  In Help, Stuart9 writes:
  Your status shows green for buying and selling.






In Help, unrealuser writes:
  A little backstory..

My store has been suspended for 1 Month, November 8 - December 8/9. It is December
20 now and I am NOT online yet, WHY? No reaction to mails. NOTHING.
So I do the seller verification and it just now gets rejected? Lol

I didn't agree with the month block but it is what it is right?
But once the month is over I expect ya'll do what ya'll PROMISED, and
that is opening my store.

It should not take the Forum to get some attention to this.
Thanks for cutting a good portion of my paycheck in Q4

Please Admins get back to me..

Yes they are but I can't get past the verification.. That is the actual problem
honestly!
How difficult is it to have a verified seller verified???????

You are open now, so presumably you found the open store button.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Dec 20, 2021 13:07
 Subject: Re: Poor Custumer support,
 Viewed: 53 times
 Topic: Help
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Help, unrealuser writes:
  [...]
I didn't agree with the month block but it is what it is right?
But once the month is over I expect ya'll do what ya'll PROMISED, and
that is opening my store.

Your selling privileges are reinstated, you just need to open your store yourself.

Jan
 Author: unrealuser View Messages Posted By unrealuser
 Posted: Dec 20, 2021 13:17
 Subject: Re: Poor Custumer support,
 Viewed: 53 times
 Topic: Help
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unrealuser (2624)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jun 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SHOPLINK
In Help, Jan_K writes:
  In Help, unrealuser writes:
  [...]
I didn't agree with the month block but it is what it is right?
But once the month is over I expect ya'll do what ya'll PROMISED, and
that is opening my store.

Your selling privileges are reinstated, you just need to open your store yourself.

Jan

Regards Jan,

Thanks for reacting, that is the actual problem. They just do not let me past
the verification and do not reply to any emails with some concrete answer as
to why