I refunded a buyer who requested cancellation. I have been unable to cancel
order. Buyer said they couldn't cancel order. I get taken in a circle of
order problem enter order number and back to order problem. Help!
I refunded a buyer who requested cancellation. I have been unable to cancel
order. Buyer said they couldn't cancel order. I get taken in a circle of
order problem enter order number and back to order problem. Help!
With the edit order button you can change the payment status as none and the
order status to ready.
Then you can cancel the order.
In the settings of the orders received page you can select Separate payment status
from the order status.
USA, Tennessee
Netherlands, Gelderland
