Discussion Forum: Thread 314453

 Author: dearlydeparted View Messages Posted By dearlydeparted
 Posted: Dec 17, 2021 15:26
 Subject: Does BL remove neg FB for order violates TOS
 Viewed: 156 times
 Topic: Problem Order
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dearlydeparted (5394)

Location:  USA, Rhode Island
Member Since Contact Type Status
Feb 5, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Dearly De-Parted
Have a real hassle of an order, now paid but intend to refund and cancel as it
violates my Terms of Service. If neg FB is left, is that an accepted condition
of Admin removal of negative? I know they are pretty tight under which FB is
removed.
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: Dec 17, 2021 15:41
 Subject: Re: Does BL remove neg FB for order violates TOS
 Viewed: 37 times
 Topic: Problem Order
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Brick_Qc (3723)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
In Problem Order, dearlydeparted writes:
  Have a real hassle of an order, now paid but intend to refund and cancel as it
violates my Terms of Service. If neg FB is left, is that an accepted condition
of Admin removal of negative? I know they are pretty tight under which FB is
removed.

Don't think so, sorry...
 Author: JerseyGirl689 View Messages Posted By JerseyGirl689
 Posted: Dec 17, 2021 15:44
 Subject: Re: Does BL remove neg FB for order violates TOS
 Viewed: 32 times
 Topic: Problem Order
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JerseyGirl689 (1425)

Location:  USA, Florida
Member Since Contact Type Status
Sep 10, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bargain Bricks & Bits
In Problem Order, dearlydeparted writes:
  Have a real hassle of an order, now paid but intend to refund and cancel as it
violates my Terms of Service. If neg FB is left, is that an accepted condition
of Admin removal of negative? I know they are pretty tight under which FB is
removed.

Doesn't look like they do: https://www.bricklink.com/help.asp?helpID=14&q=feedback+removal
 Author: Brickitty View Messages Posted By Brickitty
 Posted: Dec 17, 2021 15:45
 Subject: Re: Does BL remove neg FB for order violates TOS
 Viewed: 45 times
 Topic: Problem Order
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Brickitty (6447)

Location:  USA, Colorado
Member Since Contact Type Status
Aug 13, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickitty
In Problem Order, dearlydeparted writes:
  Have a real hassle of an order, now paid but intend to refund and cancel as it
violates my Terms of Service. If neg FB is left, is that an accepted condition
of Admin removal of negative? I know they are pretty tight under which FB is
removed.

Is it because they used a freight forwarding service? I doubt BL would remove
feedback if you canceled for that reason.
 Author: dearlydeparted View Messages Posted By dearlydeparted
 Posted: Dec 17, 2021 16:18
 Subject: Re: Does BL remove neg FB for order violates TOS
 Viewed: 42 times
 Topic: Problem Order
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dearlydeparted (5394)

Location:  USA, Rhode Island
Member Since Contact Type Status
Feb 5, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Dearly De-Parted
In Problem Order, Brickitty writes:
  In Problem Order, dearlydeparted writes:
  Have a real hassle of an order, now paid but intend to refund and cancel as it
violates my Terms of Service. If neg FB is left, is that an accepted condition
of Admin removal of negative? I know they are pretty tight under which FB is
removed.

Is it because they used a freight forwarding service? I doubt BL would remove
feedback if you canceled for that reason.

Yes, it is. They really need to do more to support stores, this is really unacceptable.
But whatever, at 5,000 successful transactions I think I can stomach a negative.
 Author: tEoS View Messages Posted By tEoS
 Posted: Dec 17, 2021 19:37
 Subject: Re: Does BL remove neg FB for order violates TOS
 Viewed: 46 times
 Topic: Problem Order
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
I've done so politely for this very reason and buyers have been understanding.


  
  
Is it because they used a freight forwarding service? I doubt BL would remove
feedback if you canceled for that reason.

Yes, it is. They really need to do more to support stores, this is really unacceptable.
But whatever, at 5,000 successful transactions I think I can stomach a negative.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Dec 17, 2021 15:52
 Subject: Re: Does BL remove neg FB for order violates TOS
 Viewed: 39 times
 Topic: Problem Order
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Problem Order, dearlydeparted writes:
  Have a real hassle of an order, now paid but intend to refund and cancel as it
violates my Terms of Service. If neg FB is left, is that an accepted condition
of Admin removal of negative? I know they are pretty tight under which FB is
removed.

The last negative I received, they rejected my removal request.

Nita Rae
 Author: dearlydeparted View Messages Posted By dearlydeparted
 Posted: Dec 17, 2021 16:19
 Subject: Re: Does BL remove neg FB for order violates TOS
 Viewed: 56 times
 Topic: Problem Order
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dearlydeparted (5394)

Location:  USA, Rhode Island
Member Since Contact Type Status
Feb 5, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Dearly De-Parted
  
The last negative I received, they rejected my removal request.

Nita Rae

What was the reason, if you don't mind me asking.