Discussion Forum: Thread 314275

 Author: johnbuildsstuff View Messages Posted By johnbuildsstuff
 Posted: Dec 13, 2021 17:44
 Subject: Damaged shipments to Florida - USA
 Viewed: 136 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

johnbuildsstuff (82)

Location:  USA, Washington
Member Since Contact Type Status
Dec 9, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickspanse
I'm on a fact finding mission: Has anyone recently (December 2021) shipped
minifigures to Florida, only to have them arrive to your buyer missing or damaged?

Over the past two weeks, I have had multiple orders pass through USPS facilities
in Florida that, upon delivery to my buyers, had the packaging damaged (as is,
ripped open and resealed) and minifigures missing from the shipment (but other
pieces intact).

I feel like my own data points are not statistically significant to point to
anything large and nefarious, so if this has happened to you recently, I'd
like to hear about it.
 Author: JerseyGirl689 View Messages Posted By JerseyGirl689
 Posted: Dec 13, 2021 17:58
 Subject: Re: Damaged shipments to Florida - USA
 Viewed: 58 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

JerseyGirl689 (1425)

Location:  USA, Florida
Member Since Contact Type Status
Sep 10, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bargain Bricks & Bits
In Shipping, johnl1479 writes:
  I'm on a fact finding mission: Has anyone recently (December 2021) shipped
minifigures to Florida, only to have them arrive to your buyer missing or damaged?

Over the past two weeks, I have had multiple orders pass through USPS facilities
in Florida that, upon delivery to my buyers, had the packaging damaged (as is,
ripped open and resealed) and minifigures missing from the shipment (but other
pieces intact).

I feel like my own data points are not statistically significant to point to
anything large and nefarious, so if this has happened to you recently, I'd

  like to hear about it.

I'm in central Florida, no missing minifigs, but I received a snow globe
via USPS in horrific condition. Package was clearly labeled fragile, package
was torn apart to the point the globe box was in pieces and the foam packing
was destroyed. Luckily the globe wasn't brokenn though.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Dec 13, 2021 18:49
 Subject: Re: Damaged shipments to Florida - USA
 Viewed: 65 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

cosmicray (3490)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Shipping, johnl1479 writes:
  I'm on a fact finding mission: Has anyone recently (December 2021) shipped
minifigures to Florida, only to have them arrive to your buyer missing or damaged?

Over the past two weeks, I have had multiple orders pass through USPS facilities
in Florida that, upon delivery to my buyers, had the packaging damaged (as is,
ripped open and resealed) and minifigures missing from the shipment (but other
pieces intact).

I feel like my own data points are not statistically significant to point to
anything large and nefarious, so if this has happened to you recently, I'd
like to hear about it.

What kind of packaging are you using ?

Nita Rae
 Author: johnbuildsstuff View Messages Posted By johnbuildsstuff
 Posted: Dec 13, 2021 20:25
 Subject: Re: Damaged shipments to Florida - USA
 Viewed: 65 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

johnbuildsstuff (82)

Location:  USA, Washington
Member Since Contact Type Status
Dec 9, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickspanse
In Shipping, cosmicray writes:
  In Shipping, johnl1479 writes:
  I'm on a fact finding mission: Has anyone recently (December 2021) shipped
minifigures to Florida, only to have them arrive to your buyer missing or damaged?

Over the past two weeks, I have had multiple orders pass through USPS facilities
in Florida that, upon delivery to my buyers, had the packaging damaged (as is,
ripped open and resealed) and minifigures missing from the shipment (but other
pieces intact).

I feel like my own data points are not statistically significant to point to
anything large and nefarious, so if this has happened to you recently, I'd
like to hear about it.

What kind of packaging are you using ?

Nita Rae

It’s occurred both with small bubble mailers (4x6) and larger paper envelopes.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Dec 13, 2021 20:50
 Subject: Re: Damaged shipments to Florida - USA
 Viewed: 71 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

cosmicray (3490)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Shipping, johnl1479 writes:
  In Shipping, cosmicray writes:
  In Shipping, johnl1479 writes:
  I'm on a fact finding mission: Has anyone recently (December 2021) shipped
minifigures to Florida, only to have them arrive to your buyer missing or damaged?

Over the past two weeks, I have had multiple orders pass through USPS facilities
in Florida that, upon delivery to my buyers, had the packaging damaged (as is,
ripped open and resealed) and minifigures missing from the shipment (but other
pieces intact).

I feel like my own data points are not statistically significant to point to
anything large and nefarious, so if this has happened to you recently, I'd
like to hear about it.

What kind of packaging are you using ?

Nita Rae

It’s occurred both with small bubble mailers (4x6) and larger paper envelopes.

I ship everything in cardboard boxes, the smallest being able to carry two minifigs
(and was designed for a cassette tape). A week back, I received a used/reconditioned
iPhone. It was packed in a bubble envelope, and wrapped in bubble wrap. It arrived
with a 5-10 degree bend in the frame (presumably caused by USPS handling). I
sent it back, and received a refund. USPS seems to be taking the view that if
external packaging can be squeezed and squashed, then so be it !

Nita Rae
 Author: chetzler View Messages Posted By chetzler
 Posted: Dec 13, 2021 22:30
 Subject: Re: Damaged shipments to Florida - USA
 Viewed: 57 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

chetzler (2316)

Location:  USA, Minnesota
Member Since Contact Type Status
Feb 12, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Lost Boys' Brick Shop
  I ship everything in cardboard boxes

Same here. I've never had a complaint of damaged goods or opened packaging.
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Dec 14, 2021 06:00
 Subject: Re: Damaged shipments to Florida - USA
 Viewed: 40 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

brac.brick (1118)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick & Brac
In Shipping, johnl1479 writes:
  I'm on a fact finding mission: Has anyone recently (December 2021) shipped
minifigures to Florida, only to have them arrive to your buyer missing or damaged?

Over the past two weeks, I have had multiple orders pass through USPS facilities
in Florida that, upon delivery to my buyers, had the packaging damaged (as is,
ripped open and resealed) and minifigures missing from the shipment (but other
pieces intact).

I feel like my own data points are not statistically significant to point to
anything large and nefarious, so if this has happened to you recently, I'd
like to hear about it.

I cannot speak to shipping from Florida but I have been shipping regularly from
Massachusetts - most of my packages are 4x6 bubbles , some 7 x9 s and larger.
I take extra precautions and use foam or extra bubble wrap to make sure the
minifigs or parts are not bouncing around in the packages . I haven't had
any complaint for damages and many of my buyers comment on the extra padding
in a very positive way. I also add some packing tape to the outside seal so it
is not likely to open. Either the package handlers are really rough in Florida
or there is theft. One further step I take is to not use Paypal or other branded
labels - I use Pirate ship and only my store name is on it in tiny letters.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Dec 14, 2021 06:22
 Subject: Re: Damaged shipments to Florida - USA
 Viewed: 47 times
 Topic: Shipping
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

cosmicray (3490)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Shipping, brac.brick writes:
  Either the package handlers are really rough in Florida
or there is theft.

IMHO, the issue is a combination of USPS sorting equipment, combined with the
volume of mail/packages flowing into Florida. Many of the packages I received
are only handled by USPS for the last mile. All the others are handled by freight
consolidators, and injected into USPS close to the destination.

Nita Rae