| Discussion Forum: Thread 314065 |
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| | | Author: | timbo  | | Posted: | Dec 9, 2021 03:30 | | Subject: | Cannot set "Shipped" status? | | Viewed: | 59 times | | Topic: | Help | |
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| Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
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| | | | | Author: | Poncke | | Posted: | Dec 9, 2021 03:49 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 24 times | | Topic: | Help | |
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| In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Maybe you have to choose packed first and save it and then select shipped.
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| | | | | | | Author: | timbo | | Posted: | Dec 9, 2021 04:29 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 25 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Maybe you have to choose packed first and save it and then select shipped.
|
Thanks Poncke - I have tried that - the order is already set to 'packed'
but no further options... I am wondering if it's something to do with the
sales tax thing that has come in and the fact its a US order (I am not up to
speed on that tbh!)
But there's still no tick-box available to progress the order further...?
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| | | | | | | | | Author: | Poncke | | Posted: | Dec 9, 2021 05:15 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 21 times | | Topic: | Help | |
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| In Help, timbo writes:
| | In Help, Poncke writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Maybe you have to choose packed first and save it and then select shipped.
|
Thanks Poncke - I have tried that - the order is already set to 'packed'
but no further options... I am wondering if it's something to do with the
sales tax thing that has come in and the fact its a US order (I am not up to
speed on that tbh!)
But there's still no tick-box available to progress the order further...?
|
Hmmm, I don't know either then, sorry.
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| | | | | | | | | | | Author: | fire6113 | | Posted: | Dec 9, 2021 06:37 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 24 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | In Help, timbo writes:
| | In Help, Poncke writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Maybe you have to choose packed first and save it and then select shipped.
|
Thanks Poncke - I have tried that - the order is already set to 'packed'
but no further options... I am wondering if it's something to do with the
sales tax thing that has come in and the fact its a US order (I am not up to
speed on that tbh!)
But there's still no tick-box available to progress the order further...?
|
Hmmm, I don't know either then, sorry.
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Noticed there was a post earlier from someone from the USA re a customs issue
and them knocking back lego parts will try to find post. Could have something
to do with the issue.
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| | | | | | | | | | | | | Author: | fire6113 | | Posted: | Dec 9, 2021 06:38 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 29 times | | Topic: | Help | |
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| In Help, fire6113 writes:
| | In Help, Poncke writes:
| | In Help, timbo writes:
| | In Help, Poncke writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Maybe you have to choose packed first and save it and then select shipped.
|
Thanks Poncke - I have tried that - the order is already set to 'packed'
but no further options... I am wondering if it's something to do with the
sales tax thing that has come in and the fact its a US order (I am not up to
speed on that tbh!)
But there's still no tick-box available to progress the order further...?
|
Hmmm, I don't know either then, sorry.
|
Noticed there was a post earlier from someone from the USA re a customs issue
and them knocking back lego parts will try to find post. Could have something
to do with the issue.
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The thread re the customs issue https://www.bricklink.com/message.asp?ID=1317549
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| | | | | Author: | peregrinator | | Posted: | Dec 9, 2021 06:36 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 25 times | | Topic: | Help | |
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| In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Is the order Paid?
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| | | | | | | Author: | timbo | | Posted: | Dec 9, 2021 08:34 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 24 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Is the order Paid?
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Yes.
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| | | | | | | | | Author: | timbo | | Posted: | Dec 9, 2021 08:39 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 18 times | | Topic: | Help | |
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| In Help, timbo writes:
| | In Help, peregrinator writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Is the order Paid?
|
Yes.
|
Problem solved!  The previous post poked something in my brain - I had taken
the status straight from 'Ready' to 'Packed', and bypassed 'Paid'.
Just went back in and updated to 'Paid' and then 'shipped' appeared
in the list...! Thank you to everyone who tried to help!
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Dec 9, 2021 08:43 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 19 times | | Topic: | Help | |
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| In Help, timbo writes:
| | In Help, timbo writes:
| | In Help, peregrinator writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Is the order Paid?
|
Yes.
|
Problem solved! The previous post poked something in my brain - I had taken
the status straight from 'Ready' to 'Packed', and bypassed 'Paid'.
Just went back in and updated to 'Paid' and then 'shipped' appeared
in the list...! Thank you to everyone who tried to help!
|
Nice - I should have added to my post, that I don't think you can go past
Packed if the payment status is None or Not Yet Paid.
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| | | | | | | | | | | Author: | Brickwilbo | | Posted: | Dec 9, 2021 09:37 | | Subject: | Re: Cannot set "Shipped" status? | | Viewed: | 24 times | | Topic: | Help | |
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| In Help, timbo writes:
| | In Help, timbo writes:
| | In Help, peregrinator writes:
| | In Help, timbo writes:
| | Hi, I have an order going to the USA from the UK, but I cannot set the status
to "shipped" - the dropdown only lists up to "packed". Any ideas please?
|
Is the order Paid?
|
Yes.
|
Problem solved! The previous post poked something in my brain - I had taken
the status straight from 'Ready' to 'Packed', and bypassed 'Paid'.
Just went back in and updated to 'Paid' and then 'shipped' appeared
in the list...! Thank you to everyone who tried to help!
|
In the settings of the orders received page you can select Separate payment status
from the order status.
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United Kingdom, England
Ireland, Meath
Australia, Victoria
USA, New Jersey
Netherlands, Gelderland
