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| | Author: | Alico64 | Posted: | Nov 30, 2021 08:51 | Subject: | Packing slip or not? | Viewed: | 173 times | Topic: | Buying | |
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| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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| | | | Author: | yorbrick | Posted: | Nov 30, 2021 08:56 | Subject: | Re: Packing slip or not? | Viewed: | 55 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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For me, not. I don't need one, and it is a waste of paper and ink that I
am paying for indirectly through the part prices or handling fees. Even worse
when it means shipping prices are increased to cover the cost of shipping it.
I once got one like a book that was printed single sided and huge (about 5 parts
per page). The parts in that order could have easily gone as a large letter but
needed to be posted as a parcel.
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| | | | Author: | magicalbricks24 | Posted: | Nov 30, 2021 08:58 | Subject: | Re: Packing slip or not? | Viewed: | 49 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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My preference is that sellers should include a packing slip with orders. As a
buyer, it is nice to be able to verify quickly without having to load the website,
especially when making a large number of orders. As a seller, I print packing
slips when pulling an order, and include it for the buyer, so it works for all
parties.
-Nicholas
magicalbricks24
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| | | | Author: | SylvainLS | Posted: | Nov 30, 2021 09:28 | Subject: | Re: Packing slip or not? | Viewed: | 46 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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Point-blank, I’d say it depends.
On the one hand, it’s extra weight, and not really needed because there’s other
ways to check and the buyer can print their order themselves if they want a paper
copy.
On the other hand, sometimes the seller ships what they used to check the order,
so there’s notes (check marks, bag numbers, even date & name) that can be useful.
Usefulness also depends on the size… and here again both ways: there’s no use
for a list of 5 lots, and the more lots there’s, the more extra weight… but then
also the less a few sheets more will make the package change weight band.
After reflection, I think I sometimes am upset when there’s a useless packing
slip, and the other times I don’t really care.
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| | | | Author: | HoleintheWall | Posted: | Nov 30, 2021 09:36 | Subject: | Re: Packing slip or not? | Viewed: | 45 times | Topic: | Buying | |
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| From the seller side of things, I add a copy of the invoice to every order shipped
out.
The physical invoice is used on our end to pull the order (we check off pieces
as we go so we don't miss anything), and when packing we label each part
on the invoice with which polybag has the part in it. This way when the buyer
is looking for that 1x1 plate that was on page 3 of their order they'll know
right away that it's located in polybag #5.
Plus, when the buyer opens the package they'll immediately know the order
number and what parts are supposed to be in the package.
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| | | | Author: | enig | Posted: | Nov 30, 2021 09:44 | Subject: | Re: Packing slip or not? | Viewed: | 47 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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A hard no from me. As a buyer I discard them without even looking and it saddens
me every time when I find it included. Just a waste of resources, incl extra
shipping weight. Eve if it does not increase shipping costs it still is an additional
weight.
Imagine we would cut 5% of weight from ALL the consumer shipping/packages.
As a seller - in cases when a buyer needs it I am more than happy to print it
out. It happened a grand total of... once. Other than that - even if a fair percentage
of buyers would prefer to get it, I would still not include it unless specifically
asked. I understand the convenience of having a printed copy, but you would have
a hard time selling me the idea that it warrants the unnecessary waste.
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| | | | Author: | tons_of_bricks | Posted: | Nov 30, 2021 10:20 | Subject: | Re: Packing slip or not? | Viewed: | 47 times | Topic: | Buying | |
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| I personally have had many feedback from buyers specifically thanking us for
the colored packing slip we include with all orders.
With our order picking procedure, we print out a packing slip to put the order
together; we find it a lot easier to use one rather than a laptop or tablet.
So we just include it with the order; In our thousands of orders that we've
had, I can't think of one order where the packing slip caused a problem with
adding too much weight.
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| | | | Author: | jennnifer | Posted: | Nov 30, 2021 21:45 | Subject: | Re: Packing slip or not? | Viewed: | 51 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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It may certainly improve some buyer's experience. There are plenty for whom
logging on to the website to check an order is a pain.
But the wasted paper, ink, added weight, and ease of accessing the order data
online makes an invoice unnecessary. I've never had a single buyer ask for
one. You should include something in the order with the number and seller's
information in case of damage to the package label.
Jen
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| | | | Author: | Teup | Posted: | Dec 1, 2021 04:53 | Subject: | Re: Packing slip or not? | Viewed: | 48 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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I don't. For reasons mentioned: Environment, weight
And reasons not mentioned: The extra time it takes to print, maintain/troubleshoot
the printer, the extra costs of paper and ink, the space a printer takes up and
such. These are all going to be factored into the costs eventually, thus higher
prices for the buyer.
In my webshop, I always send digital invoices with parts listed in alphabetical
order, and I pack the order in numbered bags in that same order, so it's
easy to verify. On Bricklink, I pack larger orders alphabetically with the letters
written on the bags.
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| | | | Author: | CPgolfaddict | Posted: | Dec 1, 2021 18:17 | Subject: | Re: Packing slip or not? | Viewed: | 57 times | Topic: | Buying | |
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| The US Postal Service has "Mail Recovery Centers" that will eventually open packages
with damaged or obscured shipping labels. They will look for information. If
they find a packing slip with an address, the package will get routed.
I've had this happen only once. But that one time recovered a $175.00 order.
That said I rarely get orders with a huge number of lots. So I understand if
someone's else's order mix is different and has a different experience.
--- I just checked .. I've had 15 orders over 100 lots since I started.
Over 7K orders.
In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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| | | | | | Author: | yorbrick | Posted: | Dec 2, 2021 03:23 | Subject: | Re: Packing slip or not? | Viewed: | 51 times | Topic: | Buying | |
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| In Buying, CPgolfaddict writes:
| The US Postal Service has "Mail Recovery Centers" that will eventually open packages
with damaged or obscured shipping labels. They will look for information. If
they find a packing slip with an address, the package will get routed.
I've had this happen only once. But that one time recovered a $175.00 order.
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That is not down to having a packing slip though, you just need to include the
return address in/on the parcel. It is easy to include both the return address
and order number without including a full list of inventory in the order.
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| | | | | | | | Author: | CPgolfaddict | Posted: | Dec 2, 2021 18:22 | Subject: | Re: Packing slip or not? | Viewed: | 45 times | Topic: | Buying | |
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| It was exactly due a packing slip inside. Instead of "...damaged or obscured
shipping label...." , I should have wrote "...damaged, obscured or missing
shipping label...."
There was no way to read any identifying marks on a shipping label because it
was gone. When I got the box back it looked like a impact of some sort dug under
one edge of the label, then peeled it off. I think it was 4 or 5 promo sets
I shipped out...one of which was damaged by the impact.
I've received things back with the ship to address obscured, but the return
address is readable. It appears that the USPS doesn't bother with mail recovery
in this case. The fact that a mail recovery facility exists should tell us something.
In Buying, yorbrick writes:
| In Buying, CPgolfaddict writes:
| The US Postal Service has "Mail Recovery Centers" that will eventually open packages
with damaged or obscured shipping labels. They will look for information. If
they find a packing slip with an address, the package will get routed.
I've had this happen only once. But that one time recovered a $175.00 order.
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That is not down to having a packing slip though, you just need to include the
return address in/on the parcel. It is easy to include both the return address
and order number without including a full list of inventory in the order.
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| | | | | | | | | | Author: | yorbrick | Posted: | Dec 3, 2021 01:49 | Subject: | Re: Packing slip or not? | Viewed: | 39 times | Topic: | Buying | |
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| In Buying, CPgolfaddict writes:
| It was exactly due a packing slip inside. Instead of "...damaged or obscured
shipping label...." , I should have wrote "...damaged, obscured or missing
shipping label...."
There was no way to read any identifying marks on a shipping label because it
was gone. When I got the box back it looked like a impact of some sort dug under
one edge of the label, then peeled it off. I think it was 4 or 5 promo sets
I shipped out...one of which was damaged by the impact.
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The same thing would have happened if you included a return address inside the
package without a packing slip. The postal service did not need to know the inventory
inside the package, just the return address. Therefore it is not down to including
a packing slip, but the return address.
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| | | | Author: | jonwil | Posted: | Dec 2, 2021 03:55 | Subject: | Re: Packing slip or not? | Viewed: | 35 times | Topic: | Buying | |
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| I find it useful to get a packing list.
LEGO ships one with all their Bricks & Pieces orders and its perfect (it allows
me to compare the list of parts I thought I was buying with the list LEGO claims
to have shipped and then compare the parts on the packing list with all the parts
in the order)
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| | | | | | Author: | yorbrick | Posted: | Dec 2, 2021 03:58 | Subject: | Re: Packing slip or not? | Viewed: | 35 times | Topic: | Buying | |
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| In Buying, jonwil writes:
| I find it useful to get a packing list.
LEGO ships one with all their Bricks & Pieces orders and its perfect (it allows
me to compare the list of parts I thought I was buying with the list LEGO claims
to have shipped and then compare the parts on the packing list with all the parts
in the order)
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It is useful in that case but mainly because the online record stored in past
orders is absolutely useless. Part numbers only, no description and no image.
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| | | | Author: | StephenB76 | Posted: | Dec 2, 2021 04:21 | Subject: | Re: Packing slip or not? | Viewed: | 31 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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For me I don't find it necessary as probably about 80-90% of the parts I
order are from wanted lists that I have so I always have to go online to be updating
those, which depending on what wanted list they are means deleting them from
there or updating the have quantity.
A lot of the parts I order are to complete second hand sets and I have a Spreadsheet
saved to Teams which I update simultaneously as it allows me to allocate the
parts to the relevant set and spares to a tub to be placed with other parts the
same.
I think it can have merits depending on the order size and if it is what you
have used to pick the items and you are not printing just to include it, as we
all need to be aware of the impact on the environment of what we are doing.
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| | | | Author: | danielclark | Posted: | Dec 2, 2021 04:27 | Subject: | Re: Packing slip or not? | Viewed: | 37 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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I don't include them unless asked as a seller. It's just more cost in
the long run, the record of the purchase and it's contents are visible all
online.
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| | | | Author: | randyipp | Posted: | Dec 2, 2021 08:56 | Subject: | Re: Packing slip or not? | Viewed: | 40 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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As a buyer I'd rather not get anything else with my order as I just toss
it anyway. As a seller I always include one. I have a custom form in brickstock
where I can fit up to 21 lots on a page or up to 84 lots on a page if made smaller
and front/back.
Since I have gotten a lot of compliments on including the sheet I have always
done so. The printer was free and the toner is cheap, I think it works out to
be less than $.01 per. If I didn't happen to score a free color laser I
probably wouldn't include one as I don't use it for picking the order.
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| | | | Author: | stecre | Posted: | Dec 2, 2021 13:05 | Subject: | Re: Packing slip or not? | Viewed: | 40 times | Topic: | Buying | |
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| In Buying, Alico64 writes:
| Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
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As a seller I always include a packing slip with my orders and I've had several
comments saying how useful it was, especially on larger orders.
I print it draft and 50% size and double sided in order to cut down on ink/paper
as much as possible. I also use it to check off the parts as I pick/pack them
which I find easier than doing it on a screen/tablet.
The only time I might consider not sending the packing list is if the additional
weight/size tipped the order over into another postage price bracket.
As a buyer, I've rarely received a packing slip but my orders are generally
quite small so it's never been a problem.
Steve
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