| Discussion Forum: Thread 311002 |
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| | | Author: | yoavheskia  | | Posted: | Oct 17, 2021 11:54 | | Subject: | Buyer can't check out from my store | | Viewed: | 93 times | | Topic: | Technical Issues | |
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| Hi, because I didn't get any order for the last two monthes I asked from
a friend, also a BL member (from Europe) to try to test my store checkout.
He got this screen (the order summery button is stuck) (I added the picture)
I tried to add instant checkout method.
Do you think it will solve the problem?
Is it happening because of the new VAT rules?
If someone here (not from Israel) can volunteer and try to order something from
me? I will of course cancel the order and return your money ASAP (unless you
REALLY want the items and than I will send it immediately )
Thank you very much for your help.
Yoav
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| | | | | Author: | brickconnector | | Posted: | Oct 17, 2021 12:11 | | Subject: | Re: Buyer can't check out from my store | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| | | If someone here (not from Israel) can volunteer and try to order something from
me? I will of course cancel the order and return your money ASAP (unless you
REALLY want the items and than I will send it immediately)
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I've tried ordering a single part from your shop and the order summery keeps
loading.
Therefore it is not possible to order from you.
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| | | | | | | Author: | yoavheskia | | Posted: | Oct 17, 2021 12:20 | | Subject: | Re: Buyer can't check out from my store | | Viewed: | 29 times | | Topic: | Technical Issues | |
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| | | I've tried ordering a single part from your shop and the order summery keeps
loading.
Therefore it is not possible to order from you.
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Thanks for trying!
But why does it happens? What should I do to solve the problem?
My store is one of the best here so it is a shame to close it... 
Yoav
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| | | | | Author: | yoavheskia | | Posted: | Oct 17, 2021 12:36 | | Subject: | Re: Buyer can't check out from my store | | Viewed: | 35 times | | Topic: | Technical Issues | |
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| I tried to fix my shipping methods.
Can you please try again to check out?
Thanks!!!
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| | | | | Author: | yoavheskia | | Posted: | Oct 17, 2021 13:08 | | Subject: | Re: Buyer can't check out from my store | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| I'm glad to inform you all that the problem is solved!
Everybody is welcome now to enjoy my store
Love and Greetings to all the community,
Yoav
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| | | | | | | Author: | SylvainLS | | Posted: | Oct 17, 2021 13:18 | | Subject: | Re: Buyer can't check out from my store | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| In Technical Issues, yoavheskia writes:
| | I'm glad to inform you all that the problem is solved!
Everybody is welcome now to enjoy my store
Love and Greetings to all the community,
Yoav
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What was it? Maybe it will happen to someone else in the future….
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| | | | | | | | | Author: | yoavheskia | | Posted: | Oct 17, 2021 13:35 | | Subject: | Re: Buyer can't check out from my store | | Viewed: | 40 times | | Topic: | Technical Issues | |
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| | | What was it? Maybe it will happen to someone else in the future….
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I think but I'm not sure:
1. I didn't had instant method checkout
2. Once I made it I didn't realize that I have to confirm this method with
PayPal. After I confirmed it everything is working!
I didn't had to fill any information about VAT. I asked a friend from Italy
to open account in BL and to test my store. She bought parts in 2Ils + 18Ils
shipping and she paid total amount of 24.4 Ils. The system charged her automatically
to pay 4.4 Ils VAT.
I hope it helped someone here.
The thing I don't understand is why it happen without getting any message
from BL and how it is still possible to sell without instant checkout method.
I can see that there is a lot of stores that doesn't use this kind of checkout
method but you can still buy from there.
As always, sorry for the bad English.
Yoav
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Israel, Mehoz Tel Aviv
Netherlands, Noord-Brabant
France, Nouvelle-Aquitaine