Discussion Forum: Thread 310962

 Author: zumaidi View Messages Posted By zumaidi
 Posted: Oct 16, 2021 10:24
 Subject: 2 weeks still part not arrived
 Viewed: 144 times
 Topic: Help
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zumaidi (0)

Location:  Malaysia, Negeri Sembilan
Member Since Contact Type Status
Apr 11, 2021 Contact Member Buyer
Buying Privileges - OK
Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Oct 16, 2021 10:47
 Subject: Re: 2 weeks still part not arrived
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
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In Help, zumaidi writes:
  Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.

2 different countries means a border and customs… and customs are not always
fast.
 Author: zumaidi View Messages Posted By zumaidi
 Posted: Oct 16, 2021 10:53
 Subject: Re: 2 weeks still part not arrived
 Viewed: 53 times
 Topic: Help
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zumaidi (0)

Location:  Malaysia, Negeri Sembilan
Member Since Contact Type Status
Apr 11, 2021 Contact Member Buyer
Buying Privileges - OK
In Help, SylvainLS writes:
  In Help, zumaidi writes:
  Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.

2 different countries means a border and customs… and customs are not always
fast.

Possible due to customs. Although I got parts ordered from China and Denmark
that took less than 10 days to arrive in Malaysia.

But what about the tracking code ? Should not seller provide it ?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Oct 16, 2021 11:15
 Subject: Re: 2 weeks still part not arrived
 Viewed: 45 times
 Topic: Help
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, zumaidi writes:
  […]
Possible due to customs. Although I got parts ordered from China and Denmark
that took less than 10 days to arrive in Malaysia.

It can also be random… or, rather, it depends on things we don’t know.


  But what about the tracking code ? Should not seller provide it ?

If they have one, yes, it would be logical to provide it.

(And if you paid with PayPal, they better have one because PP wants at least
electronic proof the package was sent to the correct address (and that generally
means T&T and delivery confirmation).)

You didn’t say when you e-mailed the seller.  It’s week end and the seller could
also be checking on their sides before answering you….
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Oct 16, 2021 11:49
 Subject: Re: 2 weeks still part not arrived
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
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Store: Yorbricks
In Help, zumaidi writes:
  Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.

It seems to be common. Four weeks ago you posted about this one that was a week
passed and not arrived.

https://www.bricklink.com/message.asp?ID=1304254

Now this order four weeks later.
 Author: zumaidi View Messages Posted By zumaidi
 Posted: Oct 16, 2021 18:40
 Subject: Re: 2 weeks still part not arrived
 Viewed: 46 times
 Topic: Help
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zumaidi (0)

Location:  Malaysia, Negeri Sembilan
Member Since Contact Type Status
Apr 11, 2021 Contact Member Buyer
Buying Privileges - OK
In Help, yorbrick writes:
  In Help, zumaidi writes:
  Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.

It seems to be common. Four weeks ago you posted about this one that was a week
passed and not arrived.

https://www.bricklink.com/message.asp?ID=1304254

Now this order four weeks later.

It is the order that I mentioned in my previous post.
It took 10 to 20 working days for seller to process from paid to shipped.
Now, it looks like the shipping is late too.
 Author: kzinti View Messages Posted By kzinti
 Posted: Oct 16, 2021 13:53
 Subject: Re: 2 weeks still part not arrived
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kzinti (4925)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Help, zumaidi writes:
  Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.

Postal systems are going from bad to worse in every country. Prices keep going
up, service quality goes down. I would urge patience. Recently sent a package
from USA to Italy, took almost four months to arrive. Tracking showed two weeks
to get to Italy, but clearing Customs Office and postal delivery took nearly
3.5 months, within the same Country!
 Author: zumaidi View Messages Posted By zumaidi
 Posted: Oct 16, 2021 18:42
 Subject: Re: 2 weeks still part not arrived
 Viewed: 58 times
 Topic: Help
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zumaidi (0)

Location:  Malaysia, Negeri Sembilan
Member Since Contact Type Status
Apr 11, 2021 Contact Member Buyer
Buying Privileges - OK
In Help, kzinti writes:
  In Help, zumaidi writes:
  Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.

Postal systems are going from bad to worse in every country. Prices keep going
up, service quality goes down. I would urge patience. Recently sent a package
from USA to Italy, took almost four months to arrive. Tracking showed two weeks
to get to Italy, but clearing Customs Office and postal delivery took nearly
3.5 months, within the same Country!

Yes, some time this does happen. Hopefully the seller can update me the tracking
code.
 Author: zumaidi View Messages Posted By zumaidi
 Posted: Nov 1, 2021 21:47
 Subject: Re: 2 weeks still part not arrived
 Viewed: 40 times
 Topic: Help
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zumaidi (0)

Location:  Malaysia, Negeri Sembilan
Member Since Contact Type Status
Apr 11, 2021 Contact Member Buyer
Buying Privileges - OK
In Help, zumaidi writes:
  Hi

Seller said already shipped on 1st Oct 2021.

Today, 16 Oct, part still not arrived.

Sent 2 emails to seller to ask for tracking code. but no response yet.

Distance is only 350KM ( although 2 different countries)

So, how ?

Thanks.

I filed the "Non-Shipping Seller Alert" for my Order.
Still not received since paid on 7th Sept 2021.
Seller asked to wait till 29th Oct. Sent email on 29th Oct to seller but until
now, no reply.