| Discussion Forum: Thread 309341 |
|
 |
| | | Author: | calsbricks  | | Posted: | Sep 13, 2021 12:08 | | Subject: | They rarely work but ........ | | Viewed: | 209 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Most eCommerce sites we use here in the UK ask us to confirm we have read and
accept the terms and conditions of the site when we are placing an order. Bricklink
currently does not - it just previews those terms,. Should we have a checkbox
which is mandatory so that buyers confirm their acceptance. Might help if and
when there are disputes
|
|
| | | | | |
| | | | | Author: | Tracyd | | Posted: | Sep 13, 2021 12:33 | | Subject: | Re: They rarely work but ........ | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, calsbricks writes:
| | Most eCommerce sites we use here in the UK ask us to confirm we have read and
accept the terms and conditions of the site when we are placing an order. Bricklink
currently does not - it just previews those terms,. Should we have a checkbox
which is mandatory so that buyers confirm their acceptance. Might help if and
when there are disputes
|
A lot of consumer law will overrule any terms and conditions, and Paypal will
always apply it's terms and conditions. So it's really just a placebo
and an annoying checkbox that is easily missed and then you have to submit again.
All sales are final and not accepting return is fine and legal, but the onus
of actually getting it in the customers hands is still the sellers responsibility.
It's like the too high shipping cost reason for cancelling an order, sellers
think the shipping cost is the cost and they are right, but if the cost isn't
stated before the order is placed the customer can't decide if the shipping
is too high in their opinion. So terms and conditions stating that an order
can't be cancelled due to shipping costs would be invalidated by BrickLinks
own rule.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | SylvainLS | | Posted: | Sep 13, 2021 13:15 | | Subject: | Re: They rarely work but ........ | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, Tracyd writes:
| | […]
All sales are final and not accepting return is fine and legal,
|
Not everywhere.
In EU, distance sales aren’t final before 14 full days after reception (up to
a full YEAR if the seller hasn’t informed the buyer beforehand).
Accepting returns is mandatory but for a few exceptions (like custom orders,
which parts orders may be a part of, IANAL, but set orders can’t).
And the seller pays for the return unless they stated it beforehand (and must
give an estimation of the costs then).
(And as a forum regular, you should know that because we repeat it ad nauseam
 )
|
|
| | | | | |
| | | | | Author: | popsicle | | Posted: | Sep 13, 2021 14:08 | | Subject: | Re: They rarely work but ........ | | Viewed: | 76 times | | Topic: | Suggestions | |
|
| In Suggestions, calsbricks writes:
| | Most eCommerce sites we use here in the UK ask us to confirm we have read and
accept the terms and conditions of the site when we are placing an order. Bricklink
currently does not - it just previews those terms,. Should we have a checkbox
which is mandatory so that buyers confirm their acceptance. Might help if and
when there are disputes
|
“Most eCommerce sites we use…” A sentiment that shouldn’t be a factor when looking
to improve or progress towards a goal, imho.
More salient for me though, is the ongoing homogenization of what used to be
a unique site. Sure, let’s take away any remaining semblance of the individuality
or authenticity that helped make this site successful through the earlier years.
I mean now that it’s arguably become a success so large that it can’t be damaged
or fail, right?
I’ve seen this scenario play-out time and time again with what were initially
solid companies and their ideas for change, often without the desired outcome
let's just say. Try and consider more and further when contemplating changes
to things that are proven, such as the BL model. Expand the thinking into the
critical, and then if it’s still a good idea, well…
Keep in mind, there’s real value to being the outlier of any system or market.
My point being, let’s stop trying to make BL like other eCommerce sites.
Just a strongly held opinion stated more broadly, and not directed specifically
at your "rarely work" idea/suggestion
-popsicle
|
|
|
| | | | | |
| | | | | Author: | Vosblokjes | | Posted: | Sep 13, 2021 14:27 | | Subject: | Re: They rarely work but ........ | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, calsbricks writes:
| | Most eCommerce sites we use here in the UK ask us to confirm we have read and
accept the terms and conditions of the site when we are placing an order. Bricklink
currently does not - it just previews those terms,. Should we have a checkbox
which is mandatory so that buyers confirm their acceptance. Might help if and
when there are disputes
|
I'm not sure if the BL ToS has to be accepted when creating an account, but
I assume so.
And when placing an order, you don't only get a preview of the terms of the
seller, but you have to click a button called 'Agree and Continue'.
I don't think that replacing that with a checkbox (or adding one as extra)
will have any effect on the non-reading of buyers.
|
|
|
|
|
|
|
United Kingdom, England
USA, Texas
France, Nouvelle-Aquitaine
Netherlands, Drenthe