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| | Author: | Chickenontherun | Posted: | Sep 4, 2021 20:41 | Subject: | How long do I wait for Seller to respond? | Viewed: | 144 times | Topic: | Problem Order | |
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| I placed an order on August 27 that hasn't shipped yet. Sent a message asking
the seller for an update yesterday. Nothing yet.
This is my first real problem with a seller, so I'm not sure about what my
next action would be.
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| | | | Author: | SezaR | Posted: | Sep 4, 2021 21:05 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 46 times | Topic: | Problem Order | |
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| In Problem Order, Chickenontherun writes:
| I placed an order on August 27 that hasn't shipped yet.
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when did you pay?
| Sent a message asking
the seller for an update yesterday. Nothing yet.
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Do you expect the seller to work on his store even on the weekends?
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This is my first real problem with a seller, so I'm not sure about what my
next action would be.
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| | | | | | Author: | Chickenontherun | Posted: | Sep 4, 2021 21:16 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 55 times | Topic: | Problem Order | |
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| In Problem Order, SezaR writes:
| In Problem Order, Chickenontherun writes:
| I placed an order on August 27 that hasn't shipped yet.
|
when did you pay?
| Sent a message asking
the seller for an update yesterday. Nothing yet.
|
Do you expect the seller to work on his store even on the weekends?
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This is my first real problem with a seller, so I'm not sure about what my
next action would be.
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I paid immediately. This is the first time a seller hasn't shipped to me
within a week.
The seller received a positive feedback today from another buyer praising speedy
shipping.
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| | | | | | | | Author: | calebfishn | Posted: | Sep 4, 2021 21:49 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 44 times | Topic: | Problem Order | |
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| The seller may have shipped your order, but forgot to change the order status
to "Shipped". I did that on an order this week myself.
If the seller has a good feedback record, and usually ships in a timely fashion,
then it is just too soon to start worrying.
Give the seller a chance to respond to your message. If you don't hear anything
back by Monday, then ask again. If still no response, then you have other options
available to get the sellers attention.
The above advice assumes that the seller has good feedback, that the item was
not a high priced item, and that you paid with Paypal.
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| | | | | | | | | | Author: | peregrinator | Posted: | Sep 4, 2021 21:56 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 54 times | Topic: | Problem Order | |
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| In Problem Order, calebfishn writes:
| Give the seller a chance to respond to your message. If you don't hear anything
back by Monday, then ask again.
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I would even say Tuesday - Monday is Labor Day (a federal holiday) in the USA.
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| | | | | | | | | | | | Author: | Chickenontherun | Posted: | Sep 5, 2021 00:13 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 36 times | Topic: | Problem Order | |
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| In Problem Order, peregrinator writes:
| In Problem Order, calebfishn writes:
| Give the seller a chance to respond to your message. If you don't hear anything
back by Monday, then ask again.
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I would even say Tuesday - Monday is Labor Day (a federal holiday) in the USA.
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Good point.
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| | | | | | | | | | Author: | Chickenontherun | Posted: | Sep 5, 2021 00:14 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 31 times | Topic: | Problem Order | |
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| In Problem Order, calebfishn writes:
| The seller may have shipped your order, but forgot to change the order status
to "Shipped". I did that on an order this week myself.
If the seller has a good feedback record, and usually ships in a timely fashion,
then it is just too soon to start worrying.
Give the seller a chance to respond to your message. If you don't hear anything
back by Monday, then ask again. If still no response, then you have other options
available to get the sellers attention.
The above advice assumes that the seller has good feedback, that the item was
not a high priced item, and that you paid with Paypal.
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Yes, good feedback,$15 and Paypal. I will wait.
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| | | | Author: | crxefx | Posted: | Sep 5, 2021 00:15 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 42 times | Topic: | Problem Order | |
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| Check store terms. They are all different. If we receive your order on
Friday after we've shipped for the day, your order goes out on Monday. That's
in our term though. Some sellers don't work on weekends, some do. In our
experience most buyers and sellers on BL are excellent people who simply share
the same passion. If the store is in good standing you can pretty much bet that
they will pull through for you. -Andy
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| | | | | | Author: | Chickenontherun | Posted: | Sep 5, 2021 04:32 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 34 times | Topic: | Problem Order | |
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| In Problem Order, crxefx writes:
| Check store terms. They are all different. If we receive your order on
Friday after we've shipped for the day, your order goes out on Monday. That's
in our term though. Some sellers don't work on weekends, some do. In our
experience most buyers and sellers on BL are excellent people who simply share
the same passion. If the store is in good standing you can pretty much bet that
they will pull through for you. -Andy
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They don't have any terms posted.
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| | | | Author: | legolover24 | Posted: | Sep 5, 2021 01:08 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 45 times | Topic: | Problem Order | |
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| In Problem Order, Chickenontherun writes:
| I placed an order on August 27 that hasn't shipped yet. Sent a message asking
the seller for an update yesterday. Nothing yet.
This is my first real problem with a seller, so I'm not sure about what my
next action would be.
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Any chance they could have been impacted by the Hurricane
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| | | | | | Author: | Chickenontherun | Posted: | Sep 5, 2021 04:34 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 36 times | Topic: | Problem Order | |
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| In Problem Order, legolover24 writes:
| In Problem Order, Chickenontherun writes:
| I placed an order on August 27 that hasn't shipped yet. Sent a message asking
the seller for an update yesterday. Nothing yet.
This is my first real problem with a seller, so I'm not sure about what my
next action would be.
|
Any chance they could have been impacted by the Hurricane
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Was Florida hit? I thought it went north, but didn't pay close attention.
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| | | | | | | | Author: | cosmicray | Posted: | Sep 5, 2021 07:30 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 51 times | Topic: | Problem Order | |
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| In Problem Order, Chickenontherun writes:
| In Problem Order, legolover24 writes:
| In Problem Order, Chickenontherun writes:
| I placed an order on August 27 that hasn't shipped yet. Sent a message asking
the seller for an update yesterday. Nothing yet.
This is my first real problem with a seller, so I'm not sure about what my
next action would be.
|
Any chance they could have been impacted by the Hurricane
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Was Florida hit? I thought it went north, but didn't pay close attention.
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Can you share the first 3 digits of the seller's ZIP-code ? That will give
us a clue how close they were to the area affected by Hurricane Ida.
Nita Rae
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| | | | | | | | | | Author: | Chickenontherun | Posted: | Sep 5, 2021 13:12 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 34 times | Topic: | Problem Order | |
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| In Problem Order, cosmicray writes:
| In Problem Order, Chickenontherun writes:
| In Problem Order, legolover24 writes:
| In Problem Order, Chickenontherun writes:
| I placed an order on August 27 that hasn't shipped yet. Sent a message asking
the seller for an update yesterday. Nothing yet.
This is my first real problem with a seller, so I'm not sure about what my
next action would be.
|
Any chance they could have been impacted by the Hurricane
|
Was Florida hit? I thought it went north, but didn't pay close attention.
|
Can you share the first 3 digits of the seller's ZIP-code ? That will give
us a clue how close they were to the area affected by Hurricane Ida.
Nita Rae
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337
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| | | | | | | | | | Author: | Legolibrarian2 | Posted: | Sep 6, 2021 01:18 | Subject: | Re: How long do I wait for Seller to respond? | Viewed: | 33 times | Topic: | Problem Order | |
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| In Problem Order, cosmicray writes:
| In Problem Order, Chickenontherun writes:
| In Problem Order, legolover24 writes:
| In Problem Order, Chickenontherun writes:
| I placed an order on August 27 that hasn't shipped yet. Sent a message asking
the seller for an update yesterday. Nothing yet.
This is my first real problem with a seller, so I'm not sure about what my
next action would be.
|
Any chance they could have been impacted by the Hurricane
|
Was Florida hit? I thought it went north, but didn't pay close attention.
|
Can you share the first 3 digits of the seller's ZIP-code ? That will give
us a clue how close they were to the area affected by Hurricane Ida.
Nita Rae
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And the fires out west.
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