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| | | Author: | Gaston.La.Brick  | | Posted: | Aug 13, 2021 06:51 | | Subject: | Sellers, please your advise on "bitemark" | | Viewed: | 211 times | | Topic: | Selling | |
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| It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Aug 13, 2021 07:03 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 45 times | | Topic: | Selling | |
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| In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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Personally I would not sell parts like that here, BL customers are mostly AFOLS
looking for quality parts for MOCs, etc. If they are rarer or more valuable parts
I might sell them with an added description stating the damage. IMHO bite marks
are not play wear and should be mentioned in the listing. We dispose of those
parts usually in job lots stating that they may have bite marks, etc. For us
it is not worth the man hours involved in listing and selling them individually
or the risk to store reputation.
Robert
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| | | | | Author: | tons_of_bricks | | Posted: | Aug 13, 2021 07:05 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 51 times | | Topic: | Selling | |
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| In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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With damage like that, I would either not list the part or list it as a defect
for a lower price. When a used item does not have a description, I'd consider
it to have very minimal wear; maybe a couple scratch marks, a nick on a corner
or something, but not teeth marks like that.
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| | | | | Author: | peregrinator | | Posted: | Aug 13, 2021 07:51 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 35 times | | Topic: | Selling | |
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| In Selling, Gaston.La.Brick writes:
| | Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
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I don't know that the nicks are toothmarks but they're also not normal
playwear. I wouldn't sell a part like that without noting it in the description,
and for a part as common as a 2x4 DBG plate, it's not even worth it.
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| | | | | | | Author: | Brick_Qc | | Posted: | Aug 13, 2021 08:23 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 35 times | | Topic: | Selling | |
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| In Selling, peregrinator writes:
| | In Selling, Gaston.La.Brick writes:
| | Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
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I don't know that the nicks are toothmarks but they're also not normal
playwear. I wouldn't sell a part like that without noting it in the description,
and for a part as common as a 2x4 DBG plate, it's not even worth it.
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+1
Same here, I discard parts like these. Too damaged.
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| | | | | Author: | yorbrick | | Posted: | Aug 13, 2021 08:19 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 40 times | | Topic: | Selling | |
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| In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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This is the problem with BL having only one used condition. Yes, it is used.
Yes, it is still usable. Yes, it might be fairly typical condition for a part
that has been played with by kids for 15-20 years. But is it acceptable to AFOLs?
Probably not.
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| | | | | | | Author: | tons_of_bricks | | Posted: | Aug 13, 2021 09:01 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 29 times | | Topic: | Selling | |
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| In Selling, yorbrick writes:
| | In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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This is the problem with BL having only one used condition. Yes, it is used.
Yes, it is still usable. Yes, it might be fairly typical condition for a part
that has been played with by kids for 15-20 years. But is it acceptable to AFOLs?
Probably not.
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Yes, I wouldn't mind having a couple used conditions. I often sell pieces
with this quality or worse for cheap as "filler" pieces. Many people take advantage
of this. However, I do get someone from time to time that used the quick buy
and didn't check the description before purchasing and expected pieces of
higher quality. This is where it would be handy for both seller and buyer for
two conditions: Used(excellent) and Used(defect) or something of that nature.
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| | | | | Author: | StonesHeart | | Posted: | Aug 13, 2021 08:30 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 47 times | | Topic: | Selling | |
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| Hi Gaston,
As a seller: I photograph and describe every piece I sell here. So the buyer
knows what to expect.
As a buyer: I would not accept a piece like that when there is no mention of
heavy use/playmarks/toothmarks/etc.
And I would like to underline the words of @Yorbrick, different types of people
here, both sellers and buyers. AFOL's would not accept this. But I get quite
some people looking for a bargain with perhaps a little discoloring. For this
reason I would urge bricklink to make sure there is the requirement to properly
describe what is sold. And to buyers I would recommend to ask for pictures, always.
Hope this helps!
Regards,
Marco
In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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| | | | | | | Author: | SylvainLS | | Posted: | Aug 13, 2021 08:34 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 36 times | | Topic: | Selling | |
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| In Selling, StonesHeart writes:
| | […]
And to buyers I would recommend to ask for pictures, always.
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For each of the hundreds of $0.01 parts they buy?  
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| | | | | | | | | Author: | StonesHeart | | Posted: | Aug 13, 2021 08:52 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 40 times | | Topic: | Selling | |
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| Hehe, Sylvain I understand your fun. Indeed, I only sell 0.10 cents pieces or
above. The other pieces I sell in bulk only in my home country second-hand website.
Works well.
But you could photgraph the 3 basic quality (almost like new / with marks / discoloring).
Or when that is to much work make sure you describe it right.
But please give it a thought Sylvain. Someone wants to buy a piece to complete
a build. When I move on their shoes I would understand when they are getting
something they did not and could not expect.
In Selling, SylvainLS writes:
| | In Selling, StonesHeart writes:
| | […]
And to buyers I would recommend to ask for pictures, always.
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For each of the hundreds of $0.01 parts they buy?
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| | | | | | | | | | | Author: | SylvainLS | | Posted: | Aug 13, 2021 09:24 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 33 times | | Topic: | Selling | |
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| In Selling, StonesHeart writes:
| | Hehe, Sylvain I understand your fun. Indeed, I only sell 0.10 cents pieces or
above. The other pieces I sell in bulk only in my home country second-hand website.
Works well.
But you could photgraph the 3 basic quality (almost like new / with marks / discoloring).
Or when that is to much work make sure you describe it right.
But please give it a thought Sylvain. Someone wants to buy a piece to complete
a build. When I move on their shoes I would understand when they are getting
something they did not and could not expect.
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I was indeed poking fun at the absoluteness of your statement  , but not only
because of the added work for a seller (I’m not a seller  ) but also because
that’s a lot of work for the buyers too.
I read here some buyers do test-buys: buy low quantities first to check the store’s
quality. Not sure it’s always worth it though (twice the shipping & delay).
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| | | | | | | Author: | Gaston.La.Brick | | Posted: | Aug 13, 2021 09:36 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 38 times | | Topic: | Selling | |
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| | | As a seller: I photograph and describe every piece I sell here. So the buyer
knows what to expect.
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When you have 366 items in 276 lots, that's feasible.
I have 36,551 items in 6,170 lots. That's not do-able.
I take pics for sets, maybe some minifigs and so on. But for parts that sell
at € 0.05 that's not doable. Also, when it concerns items in larger stock
quantities, it would become difficult to store each item separately and not down
which one was which picture
In the end, I think I will
- take better notice when adding inventory
- hope BrickLink creates some sort of "Used-quality system", so we can indicate
"As new" to "Very used/Tootmarks/...".
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| | | | | Author: | Gaston.La.Brick | | Posted: | Aug 13, 2021 08:35 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 44 times | | Topic: | Selling | |
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| OK, so there seems to be a consensus on the part not usable for AFOL purposes.
I would urge buyers to request special attention to the condition, when it's
for AFOL-purposes in combination with a part in a color that was mostly found
in already aged sets (such as this 2x4 in Dark Gray - not DBG). That way a seller
knows to check in detail those specific parts. Not that I would (from now on)
sell it otherwise without a comment, but it will help sellers paying specific
attention in those cases.
Thanks all for the feedback - learning every day.
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| | | | | Author: | zorbanj | | Posted: | Aug 13, 2021 10:29 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 48 times | | Topic: | Selling | |
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| If the piece was in a currently produced color, I would not list it. If the piece
is rare or in a discontinued color (like dark gray), I would list it with
a note.
In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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| | | | | Author: | iprice | | Posted: | Aug 13, 2021 13:24 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 41 times | | Topic: | Selling | |
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| In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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I would not willingly purchase a part like that and would dispose of it if I
received it. That's more than just "used."
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| | | | | Author: | runner.caller | | Posted: | Aug 13, 2021 13:55 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 48 times | | Topic: | Selling | |
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| In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
|
As a seller, personally, I'd have thrown this into the "too rough to sell"
bin just on the off chance you came across a picky buyer.
As a buyer, I wouldn't be thrilled to receive a piece like that, but wouldn't
care that much as it's still usable to complete a set or build with.
Also as a buyer, if I didn't want to use it, I'd probably just seek to
acquire it somewhere else vs trying to escalate an issue with the place I bought
it from.
This is only for standard pieces though.
I'd definitely not sell or want to buy something like that if it was an
expensive rare part or a MINIFIG part.
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| | | | | Author: | calebfishn | | Posted: | Aug 13, 2021 21:02 | | Subject: | Re: Sellers, please your advise on "bitemark" | | Viewed: | 44 times | | Topic: | Selling | |
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| In Selling, Gaston.La.Brick writes:
| | It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.
Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.
Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".
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1. That does not look like "normal playwear" to me. Bite marks are not caused
by normal playing with lego.
2. Personally, I would not attempt to sell a part that looked like that.
3. The fact that a part is "used", has little to do with it, in my opinion.
Used does not mean junk. At very least, this part should have had a clear description
of the damage so that the buyer can decide if it is something she can use.
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