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| | | Author: | Fragty  | | Posted: | Aug 1, 2021 15:21 | | Subject: | Am I too picky about yellowed parts? | | Viewed: | 258 times | | Topic: | Help | |
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| Hi all,
I have a disagreement with a seller about the parts pictured
The set I bought was advertised as "COMPLETE SET IN GREAT CONDITION" but contained
these technic beams.
In MY opinion almost all of these white technic bricks (and some of the plates)
are obviously yellowed. You can clearly see where parts have been in the sun,
and where some of the parts had been covered.
When I addressed this they claim they are, in their opinion, in "good/fair condition
for their age" and they dont want to refund the full amount it would cost to
replace them.
So before I answer them back I want some second opinions.
Am I being too picky here? Is my request for a refund reasonable?
One can expect some lesser white parts with used sets and thats ok, but this
much yellowing in combination with the "IN GREAT CONDITION" description bothers
me. Feels a bit like false advertising.
Koen
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| | | | | Author: | M.Boss | | Posted: | Aug 1, 2021 15:27 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 62 times | | Topic: | Help | |
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| In Help, Fragty writes:
| | Hi all,
I have a disagreement with a seller about the parts pictured
The set I bought was advertised as "COMPLETE SET IN GREAT CONDITION" but contained
these technic beams.
In MY opinion almost all of these white technic bricks (and some of the plates)
are obviously yellowed. You can clearly see where parts have been in the sun,
and where some of the parts had been covered.
When I addressed this they claim they are, in their opinion, in "good/fair condition
for their age" and they dont want to refund the full amount it would cost to
replace them.
So before I answer them back I want some second opinions.
Am I being too picky here? Is my request for a refund reasonable?
One can expect some lesser white parts with used sets and thats ok, but this
much yellowing in combination with the "IN GREAT CONDITION" description bothers
me. Feels a bit like false advertising.
Koen
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I do not think you are being too picky.
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| | | | | Author: | Drevil44 | | Posted: | Aug 1, 2021 15:38 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 57 times | | Topic: | Help | |
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| In Help, Fragty writes:
| | Hi all,
I have a disagreement with a seller about the parts pictured
The set I bought was advertised as "COMPLETE SET IN GREAT CONDITION" but contained
these technic beams.
In MY opinion almost all of these white technic bricks (and some of the plates)
are obviously yellowed. You can clearly see where parts have been in the sun,
and where some of the parts had been covered.
When I addressed this they claim they are, in their opinion, in "good/fair condition
for their age" and they dont want to refund the full amount it would cost to
replace them.
So before I answer them back I want some second opinions.
Am I being too picky here? Is my request for a refund reasonable?
One can expect some lesser white parts with used sets and thats ok, but this
much yellowing in combination with the "IN GREAT CONDITION" description bothers
me. Feels a bit like false advertising.
Koen
|
Based on the picture you have provided, it appears to me that many of those parts
are clearly yellowed. If I were listing them in my store I would identify them
as yellowed and price them at about 25-30% discount off the normal white condition
ones.
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| | | | | Author: | peregrinator | | Posted: | Aug 1, 2021 16:00 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 55 times | | Topic: | Help | |
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| In Help, Fragty writes:
| | Hi all,
I have a disagreement with a seller about the parts pictured
The set I bought was advertised as "COMPLETE SET IN GREAT CONDITION" but contained
these technic beams.
In MY opinion almost all of these white technic bricks (and some of the plates)
are obviously yellowed. You can clearly see where parts have been in the sun,
and where some of the parts had been covered.
When I addressed this they claim they are, in their opinion, in "good/fair condition
for their age" and they dont want to refund the full amount it would cost to
replace them.
So before I answer them back I want some second opinions.
Am I being too picky here? Is my request for a refund reasonable?
One can expect some lesser white parts with used sets and thats ok, but this
much yellowing in combination with the "IN GREAT CONDITION" description bothers
me. Feels a bit like false advertising.
|
You don't mention how old the parts are, but yes, I agree that they are not
in great condition, but might be in very good condition for their age.
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| | | | | | | Author: | StonesHeart | | Posted: | Aug 1, 2021 16:30 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 48 times | | Topic: | Help | |
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| @Peregrinator, I strongly feel I need to disagree with you here. They can never
be marked as "very good condition for their age". That wording in itself is very
speculative. We need to be able to trust sellers and buyers here, so my advice
would be to report this seller to Bricklink for false advertising.
And @Fragty, based on your words, and I have not heared the other sides story.
I believe you should get a full refund + a refund for shipping since you need
to re-order (or they can offer to replace with the right items).
Hope this helps.
In Help, peregrinator writes:
| | In Help, Fragty writes:
| | Hi all,
I have a disagreement with a seller about the parts pictured
The set I bought was advertised as "COMPLETE SET IN GREAT CONDITION" but contained
these technic beams.
In MY opinion almost all of these white technic bricks (and some of the plates)
are obviously yellowed. You can clearly see where parts have been in the sun,
and where some of the parts had been covered.
When I addressed this they claim they are, in their opinion, in "good/fair condition
for their age" and they dont want to refund the full amount it would cost to
replace them.
So before I answer them back I want some second opinions.
Am I being too picky here? Is my request for a refund reasonable?
One can expect some lesser white parts with used sets and thats ok, but this
much yellowing in combination with the "IN GREAT CONDITION" description bothers
me. Feels a bit like false advertising.
|
You don't mention how old the parts are, but yes, I agree that they are not
in great condition, but might be in very good condition for their age.
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| | | | | | | | | Author: | yorbrick | | Posted: | Aug 1, 2021 16:58 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, StonesHeart writes:
| | @Peregrinator, I strongly feel I need to disagree with you here. They can never
be marked as "very good condition for their age". That wording in itself is very
speculative. We need to be able to trust sellers and buyers here, so my advice
would be to report this seller to Bricklink for false advertising.
And @Fragty, based on your words, and I have not heared the other sides story.
I believe you should get a full refund + a refund for shipping since you need
to re-order (or they can offer to replace with the right items).
Hope this helps.
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Or they can tell the buyer to return it all for a full refund, and the buyer
can look elsewhere while the seller sells the set on to someone else.
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| | | | | | | | | Author: | crimson30 | | Posted: | Aug 1, 2021 18:03 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 35 times | | Topic: | Help | |
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| | | report this seller to Bricklink for false advertising
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Looking at the "Report problem" pages, I don't see where you report problems
after you've got the parts. What am I missing?
I've had all sorts of problems and I thought feedback and paypal disputes
are my only recourse.
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| | | | | Author: | donja_nl | | Posted: | Aug 1, 2021 16:25 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 59 times | | Topic: | Help | |
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| from set Looks like set 8680 from 1986 (35 years old). You can't expect
that set used to be in perfect condition. I think it can be acceptable white
parts, but not in perfect condition.
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| | | | | | | Author: | StonesHeart | | Posted: | Aug 1, 2021 16:33 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 60 times | | Topic: | Help | |
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| In Help, donja_nl writes:
| | from set Looks like set 8680 from 1986 (35 years old). You can't expect
that set used to be in perfect condition. I think it can be acceptable white
parts, but not in perfect condition.
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@Donja, you seem to forget that they are advertised as perfect. But then you
say you cannot expect them to be perfect?? That seems strange, right?
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| | | | | | | | | Author: | yorbrick | | Posted: | Aug 1, 2021 16:55 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 50 times | | Topic: | Help | |
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| In Help, StonesHeart writes:
| | In Help, donja_nl writes:
| | from set Looks like set 8680 from 1986 (35 years old). You can't expect
that set used to be in perfect condition. I think it can be acceptable white
parts, but not in perfect condition.
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@Donja, you seem to forget that they are advertised as perfect. But then you
say you cannot expect them to be perfect?? That seems strange, right?
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The OP says it was advertised as great condition, not perfect.
Clearly the seller should have mentioned that white parts are yellowed.
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| | | | | | | | | | | Author: | donja_nl | | Posted: | Aug 1, 2021 18:08 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 38 times | | Topic: | Help | |
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| | Thank you. That was exactly what I meant. |
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| | | | | | | | | | | Author: | TheBrickGuys | | Posted: | Aug 1, 2021 18:47 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 44 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, StonesHeart writes:
| | In Help, donja_nl writes:
| | from set Looks like set 8680 from 1986 (35 years old). You can't expect
that set used to be in perfect condition. I think it can be acceptable white
parts, but not in perfect condition.
|
@Donja, you seem to forget that they are advertised as perfect. But then you
say you cannot expect them to be perfect?? That seems strange, right?
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The OP says it was advertised as great condition, not perfect.
Clearly the seller should have mentioned that white parts are yellowed.
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I agree that the seller should have mentioned in the description that some of
the parts are yellowed. To me, "great condition" means that everything is in
"great" shape - yellowed should not be considered to be in great shape. With
that in mind, I think the seller needs to either send replacement parts or give
a full refund at least for the yellowed parts plus the shipping cost for the
customer to be able to purchase them from another store and not have to pay for
shipping twice.
This is the sellers fault for not listing his stock correctly and he needs to
own up to it.
Jim
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| | | | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 2, 2021 03:39 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 41 times | | Topic: | Help | |
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| | |
I agree that the seller should have mentioned in the description that some of
the parts are yellowed. To me, "great condition" means that everything is in
"great" shape - yellowed should not be considered to be in great shape. With
that in mind, I think the seller needs to either send replacement parts or give
a full refund at least for the yellowed parts plus the shipping cost for the
customer to be able to purchase them from another store and not have to pay for
shipping twice.
This is the sellers fault for not listing his stock correctly and he needs to
own up to it.
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Or ask for the set to be returned for a full refund inc postage both ways, if
the replacement costs are too high for it to make sense for the seller to partially
refund.
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| | | | | Author: | Shiny_Stuff | | Posted: | Aug 1, 2021 17:34 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 53 times | | Topic: | Help | |
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| In Help, Fragty writes:
| | Hi all,
I have a disagreement with a seller about the parts pictured
The set I bought was advertised as "COMPLETE SET IN GREAT CONDITION" but contained
these technic beams.
In MY opinion almost all of these white technic bricks (and some of the plates)
are obviously yellowed. You can clearly see where parts have been in the sun,
and where some of the parts had been covered.
|
Discoloring of Lego parts is not always due to exposure to sun or sunlight.
Most anyone who has stored Lego parts for any length of time can attest that
parts can become discolored while sitting in dark storage. Parts produced seemingly
at the same time (from a single set, for example) also do not become discolored
at the same rate. It is quite common for some, but not all White parts from
an old set to become discolored over time.
While exposure to sunlight is one cause of discolored Lego parts, another cause
is from OUTGASSING which is a chemical process that all types of plastics are
prone to experience at different rates. Luckily, Lego parts are made from non-toxic
plastics and any outgassing is not harmful aside from the ugly discoloration
that may result.
It is true that some specific pieced that are exposed to sunlight (and air) will
become discolored at the places that are exposed to sunlight (and air) but the
backsides or undersides that are hidden from light or were attached to other
parts will NOT be discolored at all. That makes it seem that exposure to sunlight
(and air) is the cause of the discoloration. I think it can sometimes mean that
exposure to air allows for [more] outgassing to occur.
The rate at which some White Lego parts get discolored is not consistent, even
if the pieces in question are the exact same element and were, presumably, produced
at the same time (same day, same batch, same moulding machine, same mould).
I have been building and playing with Lego for over 40 years. I hate discolored
Lego and have discarded and thrown away discolored Lego for most of that time.
It seems every time I access my stored White (and also Blue, Light Gray, and
Light Bley) parts, I find many pieces that have discolored over time while in
closed, dark storage. I have many times had to remove and replace discolored
parts from built creations and old Lego kits. Sometimes, it can be as simple
as flipping a brick or plate around so the discolored area is now the backside
as the previous backside suffered none or little discoloration.
I have even had to pick out and discard discolored parts from my own BrickLink
inventory, the majority of which is stored away from sunlight. For example,
my most recent discovery of discolored parts was several hundred White Lever/Antenna
pieces that originally came from sets from the years 2003 to 2006 that
had been bagged and stored since they were brand new -- many of which are
now discolored and others in the same bag that were not.
Discolored parts definitely suck. They are one reason why, I believe, that White
parts are so popular at BrickLink -- many are purchased to replace discolored
parts.
____
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| | | | | | | Author: | Fragty | | Posted: | Aug 1, 2021 17:46 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 43 times | | Topic: | Help | |
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| I totally get what you are saying as I've seen that happen myself. The "outgassing"
as you call it is the reason I also keep my Lego away from hot places.
So what you are trying to say, is that it could happen that between the time
the set got listed and the sale, some parts could become yellowed inside the
ziplocks bags without the seller knowing?
Still, if that were the case, isn't it the sellers responsability to check
before sending out and notify the buyer about it?
But from my experience I'm 99% sure this is sun damage.
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| | | | | | | | | Author: | Shiny_Stuff | | Posted: | Aug 1, 2021 18:17 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, Fragty writes:
| | I totally get what you are saying as I've seen that happen myself. The "outgassing"
as you call it is the reason I also keep my Lego away from hot places.
So what you are trying to say, is that it could happen that between the time
the set got listed and the sale, some parts could become yellowed inside the
ziplocks bags without the seller knowing?
Still, if that were the case, isn't it the sellers responsability to check
before sending out and notify the buyer about it?
But from my experience I'm 99% sure this is sun damage.
|
I purposely did not give an opinion or assessment of your exact situation. You
seem to have figured out what I was thinking, however. Very Clever of you 
Still, I do refrain from giving an opinion what the seller might have done differently
before the sale or what they should do now. I can only say that, if I were the
seller, I would be embarrassed at having shipped discolored parts, even contained
within a 35-year-old set.
As a buyer, I can attest to having received discolored parts when buying old
Lego sets on more than one occasion and have learned to be a bit more cautious.
For example, the last time I wanted to buy some New-condition White Log Bricks
30136, I sorted the list of available lots by DATE LISTED to find the newest
lots -- then I sent messages to a few sellers asking if the parts they had
just listed were from recent sets or were from parts that had been stored for
a long time. My goal at the time was to get shiny new pure White log bricks
to replace the discolored ones that I already had in storage.
____
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| | | | | Author: | Andrsv | | Posted: | Aug 2, 2021 03:56 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 58 times | | Topic: | Help | |
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| Good luck with getting a fair refund. Maybe the seller could agree on sending
replacement parts?
No matter how things turn out, remember that you can get those parts white again
by using H2O2 and sun-light
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| | | | | Author: | 7StarMantis | | Posted: | Aug 7, 2021 19:17 | | Subject: | Re: Am I too picky about yellowed parts? | | Viewed: | 46 times | | Topic: | Help | |
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| My Kenner millennium falcon from 1982 has yellowing plastic. If you buy it used,
expect the color to degrade over time, particularly with white and light gray.
I am curious what we will get when we switch to biodegradable bricks. You might
be craving these vintage bricks by then.
You might also consider that a lack of uniformity in the color looks good for
larger mocs. Some of the older white bricks have a slightly gray tinge to them.
It is great for white castles.
In Help, Fragty writes:
| | Hi all,
I have a disagreement with a seller about the parts pictured
The set I bought was advertised as "COMPLETE SET IN GREAT CONDITION" but contained
these technic beams.
In MY opinion almost all of these white technic bricks (and some of the plates)
are obviously yellowed. You can clearly see where parts have been in the sun,
and where some of the parts had been covered.
When I addressed this they claim they are, in their opinion, in "good/fair condition
for their age" and they dont want to refund the full amount it would cost to
replace them.
So before I answer them back I want some second opinions.
Am I being too picky here? Is my request for a refund reasonable?
One can expect some lesser white parts with used sets and thats ok, but this
much yellowing in combination with the "IN GREAT CONDITION" description bothers
me. Feels a bit like false advertising.
Koen
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