| Discussion Forum: Thread 306870 |
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| | | Author: | pcthurman  | | Posted: | Jul 22, 2021 01:26 | | Subject: | Store suspended after ordering | | Viewed: | 237 times | | Topic: | Help | |
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| I placed an order back on July 4th. I used Instant checkout.
On the 9th of July, I sent the seller a message asking when I could expect my
order to ship out. I received no reply.
On the 13th I filed an NSS.
Tonight I log on and the seller still has not shipped my order nor replied to
either message. I go into their store and it has been suspended as of July 15th
for non-payment of fees.
I have 2 questions.
1. Where can I see when I can cancel this order?
2. When should I cancel the Paypal transaction?
Thank you,
Cass T
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| | | | | Author: | Brick_Qc | | Posted: | Jul 22, 2021 01:42 | | Subject: | Re: Store suspended after ordering | | Viewed: | 72 times | | Topic: | Help | |
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| In Help, pcthurman writes:
| | I placed an order back on July 4th. I used Instant checkout.
On the 9th of July, I sent the seller a message asking when I could expect my
order to ship out. I received no reply.
On the 13th I filed an NSS.
Tonight I log on and the seller still has not shipped my order nor replied to
either message. I go into their store and it has been suspended as of July 15th
for non-payment of fees.
I have 2 questions.
1. Where can I see when I can cancel this order?
2. When should I cancel the Paypal transaction?
Thank you,
Cass T
|
Hi, IMO you should file a PP claim immediately and when you get your refund,
complete the NSS properly on BL. That should do the trick.
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| | | | | | | Author: | pcthurman | | Posted: | Jul 22, 2021 03:27 | | Subject: | Re: Store suspended after ordering | | Viewed: | 68 times | | Topic: | Help | |
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| In Help, Brick_Qc writes:
| | In Help, pcthurman writes:
| | I placed an order back on July 4th. I used Instant checkout.
On the 9th of July, I sent the seller a message asking when I could expect my
order to ship out. I received no reply.
On the 13th I filed an NSS.
Tonight I log on and the seller still has not shipped my order nor replied to
either message. I go into their store and it has been suspended as of July 15th
for non-payment of fees.
I have 2 questions.
1. Where can I see when I can cancel this order?
2. When should I cancel the Paypal transaction?
Thank you,
Cass T
|
Hi, IMO you should file a PP claim immediately and when you get your refund,
complete the NSS properly on BL. That should do the trick.
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Thank you!
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| | | | | Author: | Brickwilbo | | Posted: | Jul 22, 2021 02:17 | | Subject: | Re: Store suspended after ordering | | Viewed: | 82 times | | Topic: | Help | |
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| In Help, pcthurman writes:
| | I placed an order back on July 4th. I used Instant checkout.
On the 9th of July, I sent the seller a message asking when I could expect my
order to ship out. I received no reply.
On the 13th I filed an NSS.
Tonight I log on and the seller still has not shipped my order nor replied to
either message. I go into their store and it has been suspended as of July 15th
for non-payment of fees.
I have 2 questions.
1. Where can I see when I can cancel this order?
|
The problem center of the NSS shows a message something like 'this order
can be canceled after *date x + time x*'.
| | 2. When should I cancel the Paypal transaction?
|
You've 180 days to start a dispute on the PayPal website.
You can start one now.
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| | | | | | | Author: | pcthurman | | Posted: | Jul 22, 2021 03:28 | | Subject: | Re: Store suspended after ordering | | Viewed: | 108 times | | Topic: | Help | |
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| In Help, Brickwilbo writes:
| | In Help, pcthurman writes:
| | I placed an order back on July 4th. I used Instant checkout.
On the 9th of July, I sent the seller a message asking when I could expect my
order to ship out. I received no reply.
On the 13th I filed an NSS.
Tonight I log on and the seller still has not shipped my order nor replied to
either message. I go into their store and it has been suspended as of July 15th
for non-payment of fees.
I have 2 questions.
1. Where can I see when I can cancel this order?
|
The problem center of the NSS shows a message something like 'this order
can be canceled after *date x + time x*'.
| | 2. When should I cancel the Paypal transaction?
|
You've 180 days to start a dispute on the PayPal website.
You can start one now.
|
Thanks!
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