| Discussion Forum: Thread 306825 |
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| | | Author: | Daddy_Daughter  | | Posted: | Jul 20, 2021 22:32 | | Subject: | Custom pictures are sideways | | Viewed: | 124 times | | Topic: | Problem | |
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| Why is it the custom pictures end up sideways on custom sales posts? Is there
a fix?
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| | | | | Author: | popsicle | | Posted: | Jul 20, 2021 22:48 | | Subject: | Re: Custom pictures are sideways | | Viewed: | 68 times | | Topic: | Problem | |
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| In Problem, Daddy_Daughter writes:
| | Why is it the custom pictures end up sideways on custom sales posts? Is there
a fix?
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Just cancel and repost your sales announcement with the correct orientation.
Keep your pre-upload file width at or below 640, no restriction to height.
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| | | | | | | Author: | popsicle | | Posted: | Jul 21, 2021 08:01 | | Subject: | Re: Custom pictures are sideways | | Viewed: | 45 times | | Topic: | Problem | |
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| In Problem, popsicle writes:
| | In Problem, Daddy_Daughter writes:
| | Why is it the custom pictures end up sideways on custom sales posts? Is there
a fix?
|
Just cancel and repost your sales announcement with the correct orientation.
Keep your pre-upload file width at or below 640, no restriction to height.
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In other words, size the pic file width before uploading, so that it isn't
done in the upload process. See if that works for you. If it does, let it be
known in the forum for others.
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| | | | | | | Author: | Daddy_Daughter | | Posted: | Jul 24, 2021 12:43 | | Subject: | Re: Custom pictures are sideways | | Viewed: | 27 times | | Topic: | Problem | |
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| In Problem, popsicle writes:
| | In Problem, Daddy_Daughter writes:
| | Why is it the custom pictures end up sideways on custom sales posts? Is there
a fix?
|
Just cancel and repost your sales announcement with the correct orientation.
Keep your pre-upload file width at or below 640, no restriction to height.
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Thanks I am just not sure how to go about doing that. I do much of this on my
phone. I'll look into it.
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| | | | | Author: | jennnifer | | Posted: | Jul 21, 2021 00:47 | | Subject: | Re: Custom pictures are sideways | | Viewed: | 40 times | | Topic: | Problem | |
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| In Problem, Daddy_Daughter writes:
| | Why is it the custom pictures end up sideways on custom sales posts? Is there
a fix?
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Something like this used to happen when people were posting from an apple device.
Can you give some more specifics or a screenshot or something?
Jen
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| | | | | | | Author: | Daddy_Daughter | | Posted: | Jul 24, 2021 12:44 | | Subject: | Re: Custom pictures are sideways | | Viewed: | 25 times | | Topic: | Problem | |
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| In Problem, jennnifer writes:
| | In Problem, Daddy_Daughter writes:
| | Why is it the custom pictures end up sideways on custom sales posts? Is there
a fix?
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Something like this used to happen when people were posting from an apple device.
Can you give some more specifics or a screenshot or something?
Jen
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All pictures are taken from my Samsung phone
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| | | | | Author: | cosmicray | | Posted: | Jul 21, 2021 09:34 | | Subject: | Re: Custom pictures are sideways | | Viewed: | 37 times | | Topic: | Problem | |
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| In Problem, Daddy_Daughter writes:
| | Why is it the custom pictures end up sideways on custom sales posts? Is there
a fix?
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I believe there are different ways to rotate an image. Some involve adding meta
information to the file (indicating rotation) and some involve actually rotating
the image as it's stored. What you're describing sounds like some software
(when it was originally being rotated) used the meta data method (possibly incorrectly)
and when it was uploaded the server software either didn't respect the meta
data, or it did not understand it.
Software like PS or GIMP, should actually rotate the image.
Nita Rae
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USA, Michigan
