| Discussion Forum: Thread 292425 |
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| | | Author: | jamesvickery  | | Posted: | Jul 7, 2021 14:01 | | Subject: | AWFUL BUYER | | Viewed: | 618 times | | Topic: | Problem | |
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| a buyer(don't look at my page to see who) ordered from me, it all went smoothly
until they left feedback.
the feedback was "eh". I immediately messaged them and asked what was wrong,
in order to help improve my services and they responded back with "don't
ask". I then messaged them again saying that they were refusing to give me a
reason. they then responded back to me with "don't ask". I messaged them
a further time saying that what they are doing is what is destroying this community
, I then received another message saying "don't ask". I have filed for a
feedback withdrawal, but in the meantime , what should I do?
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| | | | | Author: | RecycledBrick | | Posted: | Jul 7, 2021 14:06 | | Subject: | (Cancelled) | | Viewed: | 91 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | Author: | jamesvickery | | Posted: | Jul 7, 2021 14:07 | | Subject: | Re: AWFUL BUYER | | Viewed: | 78 times | | Topic: | Problem | |
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| | its super annoying |
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| | | | | Author: | Tracyd | | Posted: | Jul 7, 2021 14:22 | | Subject: | Re: AWFUL BUYER | | Viewed: | 88 times | | Topic: | Problem | |
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| In Problem, jamesvickery writes:
| | a buyer(don't look at my page to see who) ordered from me, it all went smoothly
until they left feedback.
the feedback was "eh". I immediately messaged them and asked what was wrong,
in order to help improve my services and they responded back with "don't
ask". I then messaged them again saying that they were refusing to give me a
reason. they then responded back to me with "don't ask". I messaged them
a further time saying that what they are doing is what is destroying this community
, I then received another message saying "don't ask". I have filed for a
feedback withdrawal, but in the meantime , what should I do?
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You should do nothing. You are not entitled to an answer. They left you a neutral
and you responded with a negative, that is an escalation. I don't see anything
that should result in the removal of their feedback but it is up to Bricklink.
Your feedback looks bad and retaliatory in my opinion. The obsession with perfect
feedback needs to stop. If they paid and didn't cause you any issues before
the feedback then you have no reason to leave the feedback that you did. Read
it as if someone else left it and see how it sounds.
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| | | | | | | Author: | jamesvickery | | Posted: | Jul 7, 2021 14:26 | | Subject: | Re: AWFUL BUYER | | Viewed: | 73 times | | Topic: | Problem | |
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| if you ask me , an answer is the very least i deserve . wouldn't you like
to know why someone is purposefully harming your business?
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| | | | | | | | | Author: | tons_of_bricks | | Posted: | Jul 7, 2021 14:30 | | Subject: | Re: AWFUL BUYER | | Viewed: | 66 times | | Topic: | Problem | |
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| In Problem, jamesvickery writes:
| | if you ask me , an answer is the very least i deserve . wouldn't you like
to know why someone is purposefully harming your business?
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I don't see how in the world that neutral is "purposely harming", especially
one worded like that. No one is going to even pay attention to that. In fact,
I'd say that your over-reaction is going to be a lot more harmful.
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| | | | | | | | | | | Author: | jamesvickery | | Posted: | Jul 7, 2021 14:32 | | Subject: | Re: AWFUL BUYER | | Viewed: | 68 times | | Topic: | Problem | |
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| the last time i got a neutral feedback. not the other one on my store, but another
spam one, i dint get a single order until the feedback was removed 3 weeks later.
this may just be a coincidence but i would rather not take any chances
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| | | | | | | | | | | | | Author: | tons_of_bricks | | Posted: | Jul 7, 2021 14:39 | | Subject: | Re: AWFUL BUYER | | Viewed: | 58 times | | Topic: | Problem | |
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| In Problem, jamesvickery writes:
| | the last time i got a neutral feedback. not the other one on my store, but another
spam one, i dint get a single order until the feedback was removed 3 weeks later.
this may just be a coincidence but i would rather not take any chances
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Complete coincidence, I assure you. Hardly anybody is going to change their mind
of purchasing from you over one silly neutral.
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| | | | | | | | | | | | | | | Author: | jamesvickery | | Posted: | Jul 7, 2021 14:40 | | Subject: | Re: AWFUL BUYER | | Viewed: | 53 times | | Topic: | Problem | |
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| | lets hope so |
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| | | | | | | | | | | | | | | Author: | randyipp | | Posted: | Jul 7, 2021 15:01 | | Subject: | Re: AWFUL BUYER | | Viewed: | 60 times | | Topic: | Problem | |
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| In Problem, firestar246 writes:
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Complete coincidence, I assure you. Hardly anybody is going to change their mind
of purchasing from you over one silly neutral.
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Agreed, I'd say the stomping and pounding in the forum is more harmful than
a neutral.
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| | | | | | | Author: | jamesvickery | | Posted: | Jul 7, 2021 14:28 | | Subject: | Re: AWFUL BUYER | | Viewed: | 83 times | | Topic: | Problem | |
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| please do keep in mind that i have received 32 emails over this, compared to
the 3 i sent them
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| | | | | Author: | jamesvickery | | Posted: | Jul 7, 2021 15:14 | | Subject: | Re: AWFUL BUYER | | Viewed: | 73 times | | Topic: | Problem | |
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| i should mention that it was posted this morning and the buyer is in another
continent. also, they have deleted their account
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| | | | | | | Author: | Tracyd | | Posted: | Jul 7, 2021 16:26 | | Subject: | Re: AWFUL BUYER | | Viewed: | 95 times | | Topic: | Problem | |
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| In Problem, jamesvickery writes:
| | i should mention that it was posted this morning and the buyer is in another
continent. also, they have deleted their account
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There you go, they look like the bad guy if anyone goes in and looks, but your
feedback still comes across as rude and retaliatory. If you can edit it you
might think about doing it after all their account is dead now.
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| | | | | | | | | Author: | jamesvickery | | Posted: | Jul 7, 2021 16:28 | | Subject: | Re: AWFUL BUYER | | Viewed: | 100 times | | Topic: | Problem | |
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| | thats a very good point, will do now |
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United Kingdom, England
USA, Washington
