Discussion Forum: Thread 292365

 Author: BugattiBoom View Messages Posted By BugattiBoom
 Posted: Jul 6, 2021 05:39
 Subject: modifying an order
 Viewed: 85 times
 Topic: Help
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BugattiBoom (74)

Location:  Ireland, Wicklow
Member Since Contact Type Status
Jan 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BrickgattiBricks
just a quick one. If a customer places an order but for whatever reason wants
to remove an item how do we do this ?
I can't seem to remove individual items from an order.
thanks
 Author: Oakelm View Messages Posted By Oakelm
 Posted: Jul 6, 2021 05:47
 Subject: Re: modifying an order
 Viewed: 44 times
 Topic: Help
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Oakelm (804)

Location:  United Kingdom, England
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Oct 3, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: OAKELM
In Help, BugattiBoom writes:
  just a quick one. If a customer places an order but for whatever reason wants
to remove an item how do we do this ?
I can't seem to remove individual items from an order.
thanks

Order item removal, pop the order number in here and follow it through

https://www.bricklink.com/retractOrderItem.asp?utm_content=subnav