Discussion Forum: Thread 291690 |
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| | Author: | Hollywood1 | Posted: | Jun 22, 2021 09:16 | Subject: | Where the "Download VAT invoice” link is? | Viewed: | 72 times | Topic: | Help | |
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| Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:
A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.
But where is that link should be exactly? I just can't find it.
Thanks in advance.
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| | | | Author: | jennnifer | Posted: | Jun 22, 2021 09:29 | Subject: | Re: Where the "Download VAT invoice” link is? | Viewed: | 44 times | Topic: | Help | |
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| In Help, Iggor writes:
| Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:
A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.
But where is that link should be exactly? I just can't find it.
Thanks in advance.
|
It is not where it should be. It should be on the Order Summary line at the top.
I have a paid UK order that reads: Download VAT invoice / Issue refund / Report
Problem
I also received a VAT invoice in my email. Did that show up for you?
https://www.bricklink.com/message.asp?ID=1276874
Jen
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| | | | | | Author: | Hollywood1 | Posted: | Jun 22, 2021 10:04 | Subject: | Re: Where the "Download VAT invoice” link is? | Viewed: | 30 times | Topic: | Help | |
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| My point is that's my second order with VAT invoice. I checked previous order
and the link was where you said it should be. It was so easy and intuitive clear
that time, and I really didn't pay any attention to the details. This time
the order is paid, but there is no link and no e-mail with VAT invoice.
Any ideas? What it could cause?
In Help, jennnifer writes:
| In Help, Iggor writes:
| Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:
A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.
But where is that link should be exactly? I just can't find it.
Thanks in advance.
|
It is not where it should be. It should be on the Order Summary line at the top.
I have a paid UK order that reads: Download VAT invoice / Issue refund / Report
Problem
I also received a VAT invoice in my email. Did that show up for you?
https://www.bricklink.com/message.asp?ID=1276874
Jen
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| | | | | | | | Author: | SylvainLS | Posted: | Jun 22, 2021 10:25 | Subject: | Re: Where the "Download VAT invoice” link is? | Viewed: | 36 times | Topic: | Help | |
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| In Help, Iggor writes:
| My point is that's my second order with VAT invoice. I checked previous order
and the link was where you said it should be. It was so easy and intuitive clear
that time, and I really didn't pay any attention to the details. This time
the order is paid, but there is no link and no e-mail with VAT invoice.
Any ideas? What it could cause?
|
Was it actually paid with PayPal Online and went through the Paid status?
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| | | | | | | | | | Author: | Hollywood1 | Posted: | Jun 22, 2021 11:41 | Subject: | Re: Where the "Download VAT invoice” link is? | Viewed: | 35 times | Topic: | Help | |
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| The previous one was paid onsite, this one was paid by transferring money via
PayPal to my address, and I manually set the order status as "paid".
You think this is why?
In Help, SylvainLS writes:
| In Help, Iggor writes:
| My point is that's my second order with VAT invoice. I checked previous order
and the link was where you said it should be. It was so easy and intuitive clear
that time, and I really didn't pay any attention to the details. This time
the order is paid, but there is no link and no e-mail with VAT invoice.
Any ideas? What it could cause?
|
Was it actually paid with PayPal Online and went through the Paid status?
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| | | | | | | | | | | | Author: | peregrinator | Posted: | Jun 22, 2021 11:54 | Subject: | Re: Where the "Download VAT invoice” link is? | Viewed: | 28 times | Topic: | Help | |
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| In Help, Iggor writes:
| The previous one was paid onsite, this one was paid by transferring money via
PayPal to my address, and I manually set the order status as "paid".
You think this is why?
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Yes - BrickLink didn't collect the VAT
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| | | | | | | | | | | | | | Author: | Hollywood1 | Posted: | Jun 22, 2021 12:02 | Subject: | Re: Where the "Download VAT invoice” link is? | Viewed: | 33 times | Topic: | Help | |
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| Yeah, that makes sense
Thank you
In Help, peregrinator writes:
| In Help, Iggor writes:
| The previous one was paid onsite, this one was paid by transferring money via
PayPal to my address, and I manually set the order status as "paid".
You think this is why?
|
Yes - BrickLink didn't collect the VAT
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