Discussion Forum: Thread 291690

 Author: Hollywood1 View Messages Posted By Hollywood1
 Posted: Jun 22, 2021 09:16
 Subject: Where the "Download VAT invoice” link is?
 Viewed: 72 times
 Topic: Help
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Hollywood1 (205) 
(was Iggor)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 2, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Fair Bricks
Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:

A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.


But where is that link should be exactly? I just can't find it.
Thanks in advance.
 
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 22, 2021 09:29
 Subject: Re: Where the "Download VAT invoice” link is?
 Viewed: 44 times
 Topic: Help
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jennnifer (3531)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
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Store: Old Grey Bricks
In Help, Iggor writes:
  Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:

A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.


But where is that link should be exactly? I just can't find it.
Thanks in advance.

It is not where it should be. It should be on the Order Summary line at the top.
I have a paid UK order that reads: Download VAT invoice / Issue refund / Report
Problem

I also received a VAT invoice in my email. Did that show up for you?

https://www.bricklink.com/message.asp?ID=1276874

Jen
 Author: Hollywood1 View Messages Posted By Hollywood1
 Posted: Jun 22, 2021 10:04
 Subject: Re: Where the "Download VAT invoice” link is?
 Viewed: 30 times
 Topic: Help
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Hollywood1 (205) 
(was Iggor)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 2, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Fair Bricks
My point is that's my second order with VAT invoice. I checked previous order
and the link was where you said it should be. It was so easy and intuitive clear
that time, and I really didn't pay any attention to the details. This time
the order is paid, but there is no link and no e-mail with VAT invoice.
Any ideas? What it could cause?





In Help, jennnifer writes:
  In Help, Iggor writes:
  Hi!
I'm selling some parts to the customer in England, so according to new regulations
I have to attach VAT invoice. I see the information on the top of the order detail
page:

A VAT invoice along with your customs invoice must be included on your parcel
for efficient processing at the customs office. To view and print the invoice,
click on the “Download VAT invoice” link below.


But where is that link should be exactly? I just can't find it.
Thanks in advance.

It is not where it should be. It should be on the Order Summary line at the top.
I have a paid UK order that reads: Download VAT invoice / Issue refund / Report
Problem

I also received a VAT invoice in my email. Did that show up for you?

https://www.bricklink.com/message.asp?ID=1276874

Jen
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 22, 2021 10:25
 Subject: Re: Where the "Download VAT invoice” link is?
 Viewed: 36 times
 Topic: Help
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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BrickLink Discussions Moderator (?)
In Help, Iggor writes:
  My point is that's my second order with VAT invoice. I checked previous order
and the link was where you said it should be. It was so easy and intuitive clear
that time, and I really didn't pay any attention to the details. This time
the order is paid, but there is no link and no e-mail with VAT invoice.
Any ideas? What it could cause?

Was it actually paid with PayPal Online and went through the Paid status?
 Author: Hollywood1 View Messages Posted By Hollywood1
 Posted: Jun 22, 2021 11:41
 Subject: Re: Where the "Download VAT invoice” link is?
 Viewed: 35 times
 Topic: Help
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Hollywood1 (205) 
(was Iggor)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 2, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Fair Bricks
The previous one was paid onsite, this one was paid by transferring money via
PayPal to my address, and I manually set the order status as "paid".
You think this is why?


In Help, SylvainLS writes:
  In Help, Iggor writes:
  My point is that's my second order with VAT invoice. I checked previous order
and the link was where you said it should be. It was so easy and intuitive clear
that time, and I really didn't pay any attention to the details. This time
the order is paid, but there is no link and no e-mail with VAT invoice.
Any ideas? What it could cause?

Was it actually paid with PayPal Online and went through the Paid status?
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 22, 2021 11:54
 Subject: Re: Where the "Download VAT invoice” link is?
 Viewed: 28 times
 Topic: Help
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peregrinator (768)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
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Store: Faber Family Bricks
In Help, Iggor writes:
  The previous one was paid onsite, this one was paid by transferring money via
PayPal to my address, and I manually set the order status as "paid".
You think this is why?

Yes - BrickLink didn't collect the VAT
 Author: Hollywood1 View Messages Posted By Hollywood1
 Posted: Jun 22, 2021 12:02
 Subject: Re: Where the "Download VAT invoice” link is?
 Viewed: 33 times
 Topic: Help
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Hollywood1 (205) 
(was Iggor)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 2, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Fair Bricks
Yeah, that makes sense
Thank you

In Help, peregrinator writes:
  In Help, Iggor writes:
  The previous one was paid onsite, this one was paid by transferring money via
PayPal to my address, and I manually set the order status as "paid".
You think this is why?

Yes - BrickLink didn't collect the VAT