| Discussion Forum: Thread 291399 |
|
 |
| | | Author: | TomThys0  | | Posted: | Jun 15, 2021 13:14 | | Subject: | invoice is paid, store closed after | | Viewed: | 141 times | | Topic: | Help | |
|
| Hello,
28th of May I ordered at this shop, the same day I received the invoice and I
paid immediately. And status changed automatically to ready.
But 31st of May they closed the shop, there was no reason given, nor an end date
of closure. So how do I know if my order will be send to me?
|
|
| | | | | |
| | | | | Author: | wildchicken13 | | Posted: | Jun 15, 2021 13:19 | | Subject: | Re: invoice is paid, store closed after | | Viewed: | 70 times | | Topic: | Help | |
|
| In Help, TomThys0 writes:
| | Hello,
28th of May I ordered at this shop, the same day I received the invoice and I
paid immediately. And status changed automatically to ready.
But 31st of May they closed the shop, there was no reason given, nor an end date
of closure. So how do I know if my order will be send to me?
|
Sellers occasionally close their shop to catch up on orders or for other reasons.
I wouldn't be too worried. Has the seller shipped the order yet? It's
been more than two weeks. If not, I would send them a message.
|
|
| | | | | | | | | |
| | | | | | | Author: | TomThys0 | | Posted: | Jun 16, 2021 02:33 | | Subject: | Re: invoice is paid, store closed after | | Viewed: | 38 times | | Topic: | Help | |
|
| In Help, wildchicken13 writes:
| | In Help, TomThys0 writes:
| | Hello,
28th of May I ordered at this shop, the same day I received the invoice and I
paid immediately. And status changed automatically to ready.
But 31st of May they closed the shop, there was no reason given, nor an end date
of closure. So how do I know if my order will be send to me?
|
Sellers occasionally close their shop to catch up on orders or for other reasons.
I wouldn't be too worried. Has the seller shipped the order yet? It's
been more than two weeks. If not, I would send them a message.
|
It has been almost 3 weeks and I have send 2 messages already, In BrickLink it
still says not read. I am getting bored🤣 I need some bricks to get my build
back on.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | SylvainLS | | Posted: | Jun 16, 2021 02:41 | | Subject: | Re: invoice is paid, store closed after | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, TomThys0 writes:
| | […]
It has been almost 3 weeks and I have send 2 messages already, In BrickLink it
still says not read. I am getting bored🤣 I need some bricks to get my build
back on.
|
BL messages can be received by e-mail and thus read but not “read” as a BL message.
That being said, 3 weeks, no answers, and you already paid: file an NSS, https://www.bricklink.com/retractOrder.asp
That should at least wake up the seller.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | TomThys0 | | Posted: | Jun 17, 2021 10:32 | | Subject: | Re: invoice is paid, store closed after | | Viewed: | 41 times | | Topic: | Help | |
|
| In Help, SylvainLS writes:
| | In Help, TomThys0 writes:
| | […]
It has been almost 3 weeks and I have send 2 messages already, In BrickLink it
still says not read. I am getting bored🤣 I need some bricks to get my build
back on.
|
BL messages can be received by e-mail and thus read but not “read” as a BL message.
That being said, 3 weeks, no answers, and you already paid: file an NSS, https://www.bricklink.com/retractOrder.asp
That should at least wake up the seller.
|
I could do that, but how does that help me getting my money back?
If needed.
I am giving the seller 1 more week, no one takes a month long holiday right?
🤷🏻♂️
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Jun 17, 2021 11:34 | | Subject: | Re: invoice is paid, store closed after | | Viewed: | 52 times | | Topic: | Help | |
|
| In Help, TomThys0 writes:
| | […]
I could do that, but how does that help me getting my money back?
|
BL doesn’t manage the money side. For that, you need to talk to the payment
provider (PayPal? Bank?).
|
|
|
|
|
|
Belgium
USA, Illinois
France, Nouvelle-Aquitaine