| Discussion Forum: Thread 289087 |
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| | | Author: | AlfredMangott  | | Posted: | May 2, 2021 07:47 | | Subject: | Combine 2 orders for 1 invoice | | Viewed: | 80 times | | Topic: | Selling | |
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| Hi everybody
Need some help please. I got an order from a buyer ( not invoiced yet )
He made a second new small order now.
How can I combine these two orders for 1 invoice to save some paypal fees.
Thanks for your help.
LG Alfred
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| | | | | Author: | peregrinator | | Posted: | May 2, 2021 08:06 | | Subject: | Re: Combine 2 orders for 1 invoice | | Viewed: | 35 times | | Topic: | Selling | |
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| In Selling, AlfredMangott writes:
| | Hi everybody
Need some help please. I got an order from a buyer ( not invoiced yet )
He made a second new small order now.
How can I combine these two orders for 1 invoice to save some paypal fees.
Thanks for your help.
LG Alfred
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Had you updated the status of the first order? Typically the buyer can add to
the existing order as long as it is "open" - additions appear in a new batch.
You might need to cancel the second order - reserving the items in the second
order for the buyer - and roll back the status of the first (someone who is more
knowledgeable about manually-invoiced orders will have to weigh in here) in order
to accomplish this.
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| | | | | Author: | Brickwilbo | | Posted: | May 2, 2021 08:07 | | Subject: | Re: Combine 2 orders for 1 invoice | | Viewed: | 30 times | | Topic: | Selling | |
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| In Selling, AlfredMangott writes:
| | Hi everybody
Need some help please. I got an order from a buyer ( not invoiced yet )
He made a second new small order now.
How can I combine these two orders for 1 invoice to save some paypal fees.
Thanks for your help.
LG Alfred
|
You can manually add both ordernumbers into one invoice.
Add postage to the first order and credit it for the second order, then send
the invoice.
Or cancel the second order and ask to buy again after you changed with the Edit
order button the orderstatus of the first order back to pending.
If the buyer buys again the system will then add a second batch to the first
order.
Then you can send the invoice.
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| | | | | | | Author: | AlfredMangott | | Posted: | May 3, 2021 08:48 | | Subject: | Re: Combine 2 orders for 1 invoice | | Viewed: | 27 times | | Topic: | Selling | |
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| In Selling, Brickwilbo writes:
| | In Selling, AlfredMangott writes:
| | Hi everybody
Need some help please. I got an order from a buyer ( not invoiced yet )
He made a second new small order now.
How can I combine these two orders for 1 invoice to save some paypal fees.
Thanks for your help.
LG Alfred
|
You can manually add both ordernumbers into one invoice.
Add postage to the first order and credit it for the second order, then send
the invoice.
Or cancel the second order and ask to buy again after you changed with the Edit
order button the orderstatus of the first order back to pending.
If the buyer buys again the system will then add a second batch to the first
order.
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| | Then you can send the invoice.
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Thank you
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