Discussion Forum: Thread 288887

 Author: mkmbricks View Messages Posted By mkmbricks
 Posted: Apr 28, 2021 14:50
 Subject: Formal Apology
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mkmbricks (38)

Location:  USA, New York
Member Since Contact Type Status
Nov 25, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store: mkmbricks
Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 28, 2021 14:58
 Subject: Re: Formal Apology
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Stuart9 (1029)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Top Slot
I believe you've done the right thing now, how you run your shop and how
you use the forum in future will show how heartfelt your apology is, best of
luck in the future.



In Announce, mkmbricks writes:
  Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks
 Author: tonnic View Messages Posted By tonnic
 Posted: Apr 28, 2021 15:39
 Subject: Re: Formal Apology
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tonnic (4348)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
I am sorry, I do not buy this.

You, or one of your associates, answered to (in fact) your own forumposts.
Not once but a few times.
If it is an associate it is really strange, they should recognize their own store/username
or the name of their friend, if it is you even stranger.
This, to me, looks like some kind of a mental problem.
So for me your apology doesn’t look to be an honest one, and even if it is an
honest one, your place shouldn’t be here. There is a large possibility of trouble
with you as seller and/or buyer or as a forum poster.
 Author: superchicken77 View Messages Posted By superchicken77
 Posted: Apr 28, 2021 20:38
 Subject: Re: Formal Apology
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superchicken77 (1267)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SuperChicken Bricks - GTA
I'm not disagreeing with you but in the spirit of transparency, it was another
account that replied before Russell merged the accounts.

So, if he wrote something and his friend replied, that would have been plausible.
In any case, a mess from start to finish.


In Announce, tonnic writes:
  I am sorry, I do not buy this.

You, or one of your associates, answered to (in fact) your own forumposts.
Not once but a few times.
If it is an associate it is really strange, they should recognize their own store/username
or the name of their friend, if it is you even stranger.
This, to me, looks like some kind of a mental problem.
So for me your apology doesn’t look to be an honest one, and even if it is an
honest one, your place shouldn’t be here. There is a large possibility of trouble
with you as seller and/or buyer or as a forum poster.
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Apr 28, 2021 20:49
 Subject: Re: Formal Apology
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MrPetovan (926)

Location:  USA, New York
Member Since Contact Type Status
Jun 2, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MrPetovan's Clearance Sale
It wasn't meant to be a reply from a friend, rather a reply from a stranger
interested to shop in their store. I believe it was a marketing stunt to kickstart
their store reputation. It backfired, but in their apology they only acknowledged
the multiple account issue, not the staged conversation with a "stranger".

In Announce, superchicken77 writes:
  I'm not disagreeing with you but in the spirit of transparency, it was another
account that replied before Russell merged the accounts.

So, if he wrote something and his friend replied, that would have been plausible.
In any case, a mess from start to finish.
 Author: Phantom_Buyer View Messages Posted By Phantom_Buyer
 Posted: Apr 28, 2021 22:12
 Subject: Re: Formal Apology
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Phantom_Buyer (83)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 13, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sepi Bricks
In Announce, tonnic writes:
  I am sorry, I do not buy this.

You, or one of your associates, answered to (in fact) your own forumposts.
Not once but a few times.
If it is an associate it is really strange, they should recognize their own store/username
or the name of their friend, if it is you even stranger.
This, to me, looks like some kind of a mental problem.
So for me your apology doesn’t look to be an honest one, and even if it is an
honest one, your place shouldn’t be here. There is a large possibility of trouble
with you as seller and/or buyer or as a forum poster.

You as well as I can express our opinion, but I believe the apology was the best
and maturest decision to deal with one's actions.

Their actions were immature and not worthy of being a seller but their response
to being caught was the appropriate one.

Luckily they were caught red-handed and the truth came out quickly.

This should be handled by the admin and we should move on.

I am not taking a side. I am only expressing my reaction to your reaction.

  This, to me, looks like some kind of a mental problem.

I do believe this insult was out of place. This goes for everyone, measure your
words and actions. We are trying to be a friendly and helpful community here.
Take care, - SB
 Author: tec View Messages Posted By tec
 Posted: Apr 29, 2021 04:57
 Subject: Re: Formal Apology
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tec (61)

Location:  Italy, Marche
Member Since Contact Type Status
Dec 30, 2020 Contact Member Buyer
Buying Privileges - OK
Where's the original post, I'll read it before posting...
 Author: Phantom_Buyer View Messages Posted By Phantom_Buyer
 Posted: Apr 29, 2021 10:18
 Subject: Re: Formal Apology
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Phantom_Buyer (83)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 13, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sepi Bricks
In Announce, tec writes:
  Where's the original post, I'll read it before posting...

https://www.bricklink.com/message.asp?ID=1258690
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 29, 2021 10:57
 Subject: Re: Formal Apology
 Viewed: 87 times
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Announce, tonnic writes:
  I am sorry, I do not buy this.

You, or one of your associates, answered to (in fact) your own forumposts.
Not once but a few times.
If it is an associate it is really strange, they should recognize their own store/username
or the name of their friend, if it is you even stranger.
This, to me, looks like some kind of a mental problem.
So for me your apology doesn’t look to be an honest one, and even if it is an
honest one, your place shouldn’t be here. There is a large possibility of trouble
with you as seller and/or buyer or as a forum poster.

I'm still waiting for a newly registered account to reply that, as they have
now apologized, they are clearly an awesome store.
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Apr 28, 2021 15:46
 Subject: Re: Formal Apology
 Viewed: 139 times
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MrPetovan (926)

Location:  USA, New York
Member Since Contact Type Status
Jun 2, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MrPetovan's Clearance Sale
Even without knowing that you couldn't have multiple accounts for a single
store, answering your own announce by an associate to claim how great your store
is and how they would be ordering soon doesn't look good.

As a result, this apology leaves out the most deceitful part of your behavior
and so rings pretty hollow.

The silver lining is that you can only improve from there.

In Announce, mkmbricks writes:
  Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks
 Author: Brickitty View Messages Posted By Brickitty
 Posted: Apr 28, 2021 20:53
 Subject: Re: Formal Apology
 Viewed: 99 times
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Brickitty (6449)

Location:  USA, Colorado
Member Since Contact Type Status
Aug 13, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickitty
In Announce, MrPetovan writes:
  Even without knowing that you couldn't have multiple accounts for a single
store, answering your own announce by an associate to claim how great your store
is and how they would be ordering soon doesn't look good.

As a result, this apology leaves out the most deceitful part of your behavior
and so rings pretty hollow.

+1
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: Apr 28, 2021 19:26
 Subject: Re: Formal Apology
 Viewed: 114 times
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Brick_Qc (3725)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
In Announce, mkmbricks writes:
  Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks

There's was no need for a formal public apology, you're just drawing
more attention to you and drawing more critics. You're not behaving lie someone
I'd like to buy from, quite the opposite.

Maybe you should refrain from posting for a while...
 Author: macebobo View Messages Posted By macebobo
 Posted: Apr 28, 2021 21:43
 Subject: Re: Formal Apology
 Viewed: 91 times
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macebobo (2423)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Announce, Brick_Qc writes:
  
There's was no need for a formal public apology, you're just drawing
more attention to you and drawing more critics. You're not behaving lie someone
I'd like to buy from, quite the opposite.

Maybe you should refrain from posting for a while...

God yes, please make it stop!
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Apr 28, 2021 19:52
 Subject: Re: Formal Apology
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zorbanj (805)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Are any of you by any chance named Sybil?


In Announce, mkmbricks writes:
  Hello everyone,

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Apr 28, 2021 20:50
 Subject: Re: Formal Apology
 Viewed: 91 times
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calebfishn (2141)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
I am hopeful that your apology demonstrates some realization of the poor start
you have made and that it leads to diligent effort to do better.

What does worry me is how anyone could have got the idea that that duplicitous
little charade would be a good way to generate sales. You've followed a poor
example from somewhere, and I'm sure it was not here.

I don't need to hear any further apology or explanation. "Handsome is, as
handsome does" they say. The best thing you can do now is to work very hard
to show yourself an honest seller who contributes to Bricklink's positive
reputation, or if you can't do that, just withdraw and try your hand at something
else.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 28, 2021 21:08
 Subject: Re: Formal Apology
 Viewed: 93 times
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peregrinator (765)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Announce, calebfishn writes:
  I don't need to hear any further apology or explanation. "Handsome is, as
handsome does" they say. The best thing you can do now is to work very hard
to show yourself an honest seller who contributes to Bricklink's positive
reputation, or if you can't do that, just withdraw and try your hand at something
else.

+1
 Author: legoman77 View Messages Posted By legoman77
 Posted: Apr 28, 2021 22:52
 Subject: Re: Formal Apology
 Viewed: 110 times
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Announce, mkmbricks writes:
  Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks

What is an informal apology?

John P
 Author: tEoS View Messages Posted By tEoS
 Posted: Apr 28, 2021 23:02
 Subject: Re: Formal Apology
 Viewed: 95 times
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
Probably: "sorry"

It is used so often that it really does not mean much.

  What is an informal apology?

John P
 Author: legoman77 View Messages Posted By legoman77
 Posted: Apr 28, 2021 23:12
 Subject: (Cancelled)
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
(Cancelled)
 Author: dredabeast24 View Messages Posted By dredabeast24
 Posted: Apr 29, 2021 12:07
 Subject: Re: Formal Apology
 Viewed: 104 times
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dredabeast24 (2266)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 30, 2016 Contact Member Seller
Buying Privileges - RevokedSelling Privileges - Revoked
Store Closed Store: The Brick Click
In Announce, tEoS writes:
  Probably: "sorry"

It is used so often that it really does not mean much.

  What is an informal apology?

John P

I am guilty of overuse with this one.
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Apr 29, 2021 12:39
 Subject: Re: Formal Apology
 Viewed: 107 times
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Heartbricker (18064)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Heart Bricker
In Announce, legoman77 writes:
  In Announce, mkmbricks writes:
  Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks

What is an informal apology?

John P
 
 Author: legoman77 View Messages Posted By legoman77
 Posted: Apr 29, 2021 17:14
 Subject: Re: Formal Apology
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Announce, Heartbricker writes:
  In Announce, legoman77 writes:
  In Announce, mkmbricks writes:
  Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks

What is an informal apology?

John P

That is so cute. That is know as a cuddly apology.
John P
 Author: legoman77 View Messages Posted By legoman77
 Posted: Apr 28, 2021 23:13
 Subject: Re: Formal Apology
 Viewed: 128 times
 Topic: Announce
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BrickLink
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Announce, mkmbricks writes:
  Hello everyone,

We realize that we made a mistake. Truly, we apologize to everyone, especially
to those that would like to retain the integrity of the friendly place these
forums are, and rather than adding to it, we took away from the ambient. We behaved
to confidently, and as we saw, we too had many mistakes. We wrote our message
to add to the community, to warn our fellow buyers and sellers, but in doing
so we took-away. We'd like to apologize for the use of duplicate accounts
- we honestly did not know that we couldn't have multiple accounts, we give
our word on that.

We are a "we". We are several people. We came across Bricklink and decided that
we could cooperate to manage one store, just as we would in real life. But, each
of us also had older accounts on Bricklink that we wanted to use solely for "shopping"
and making wanted lists. This account was designated as a seller's account.

However, we admit that we have committed trouble, and now we understand why there
shouldn't be multiple accounts. Although it did not cross our minds to commit
more treasonous things with these duplicate accounts, no one should be able to
do any of that, so we thank, in some way, that this happened.

As to those that gave us feedback on our store policies and responsibilities,
thank you. We have implemented some already, and we have removed the "All sales
final" and No refunds.

Once again, we are sorry for taking away, for we thought we were contributing
- we believe that we came off the wrong way in our message, and further so when
we, out of anger and impulse, decided to defend ourselves. We promise to do good
by everyone as so our capabilities permit us to do so, and perhaps we will listen
and ask more rather than talk and point.

Everyone, we understand that this apology may not be acceptable to many of you,
but we have no excuses. We made a mistake. We want to make up for it.

Thank you,
MKM Bricks

What is an informal apology?

John P