Discussion Forum: All Replies to Message 1255060

 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Feb 25, 2021 11:00
 Subject: Why many shops fail at accuracy
 Viewed: 260 times
 Topic: Inventories
 Status:Open
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Heartbricker (18105)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
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Store: Heart Bricker
With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached
 
 Author: nectara View Messages Posted By nectara
 Posted: Feb 25, 2021 11:15
 Subject: Re: Why many shops fail at accuracy
 Viewed: 70 times
 Topic: Inventories
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nectara (6580)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 14, 2015 Contact Member Seller
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Store Closed Store: LondonBricks
In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached


Hi
You were Ganja Dealer before?
Sometimes is the cheap build scales.
Regards
Nectara
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Feb 25, 2021 11:28
 Subject: Re: Why many shops fail at accuracy
 Viewed: 83 times
 Topic: Inventories
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Heartbricker (18105)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
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Store: Heart Bricker
In Inventories, nectara writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached


Hi
You were Ganja Dealer before?
Sometimes is the cheap build scales.
Regards
Nectara

I think our feedback % is a testament that it is NOT the cheap scales.
A good scale is only as good as its operator.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 25, 2021 11:20
 Subject: Re: Why many shops fail at accuracy
 Viewed: 67 times
 Topic: Inventories
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Rob_and_Shelagh (26313)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is a very good point. There has always been a weight variation on some parts
with mould variation but changes in materials will certainly add to the problem.
Good counting scales will give a warning if parts are not added in accurate multiples
of the average sample weight but the operator needs knowledge and care to avoid
errors for sure.

Robert
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Feb 25, 2021 11:37
 Subject: Re: Why many shops fail at accuracy
 Viewed: 53 times
 Topic: Inventories
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Heartbricker (18105)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
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Store: Heart Bricker
In Inventories, Rob_and_Shelagh writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is a very good point. There has always been a weight variation on some parts
with mould variation but changes in materials will certainly add to the problem.
Good counting scales will give a warning if parts are not added in accurate multiples
of the average sample weight but the operator needs knowledge and care to avoid
errors for sure.

Robert

Well phrased, Thank you.
We keep parts that are sourced from different places in different bins so PAB
bricks in one bin, bricks from a certain set in another, it really help to part
sets in multiples of 50 or 100 and then bag the items in those multiples, it
helps finding pieces we may have sorted incorrectly and maintains accurate inventory.
sure, it's more time consuming but our focus is more on customer experience
so we aspire to be as accurate as possible.
Thanks again.
 Author: brickerking View Messages Posted By brickerking
 Posted: Feb 25, 2021 11:43
 Subject: Re: Why many shops fail at accuracy
 Viewed: 62 times
 Topic: Inventories
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brickerking (1864)

Location:  Canada, Alberta
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Mar 21, 2016 Contact Member Seller
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Store: Bricker King
In Inventories, Rob_and_Shelagh writes:
  Good counting scales will give a warning if parts are not added in accurate multiples
of the average sample weight

*Mind blown*

I did not know there were such things as counting scales.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 25, 2021 11:49
 Subject: Re: Why many shops fail at accuracy
 Viewed: 58 times
 Topic: Inventories
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zorbanj (808)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
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Store: ZorbaNJ's Bricks
That is a huge difference. I was always afraid of this. I have a small store
so I still count (and re-count) by hand, don't know what the solution would
be for larger stores that have to use scales.


In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Feb 25, 2021 12:20
 Subject: Re: Why many shops fail at accuracy
 Viewed: 73 times
 Topic: Inventories
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cosmicray (3490)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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Store: Cosmic Toys
In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

This is why we can't have (accuracy in) nice things.

Thankfully, all my inventory is sufficiently elderly that I don't have to
worry about the weight shifting that much … plus I hand count things.

Do you know if one or the other of those contains more or less than the quantity
stated ?

Nita Rae
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Feb 25, 2021 14:08
 Subject: Re: Why many shops fail at accuracy
 Viewed: 50 times
 Topic: Inventories
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Heartbricker (18105)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Heart Bricker
In Inventories, cosmicray writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

This is why we can't have (accuracy in) nice things.

Thankfully, all my inventory is sufficiently elderly that I don't have to
worry about the weight shifting that much … plus I hand count things.

Do you know if one or the other of those contains more or less than the quantity
stated ?

Nita Rae

Both are exactly 100 pieces, both lots were sourced from different sources (production
sets).
we make sure to maintain items that are collected from different sources in different
bins or counted and put into bags of 50 or 100 pieces.
We have asked all the questions that may come up (scale issue? calibration? user
error?) and verified by had counting.
These differences are gonna occur more often in the next few years as TLG are
shifting into plant based raw materials. The quality seems to be exactly the
same but we have not put these materials through any stress tests.
Sellers that are not going to be putting measures to address this will experience
diminished service quality and sending short orders.

On the upside; with plant based LEGO we may one day consume an Azure salad instead
of a Caesar salad
 Author: timby View Messages Posted By timby
 Posted: Feb 25, 2021 14:13
 Subject: Re: Why many shops fail at accuracy
 Viewed: 73 times
 Topic: Inventories
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timby (31032)

Location:  Belgium, Limburg
Member Since Contact Type Status
Jul 10, 2012 Contact Member Seller
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Store: TIMBY'S CELLAR FREE📦📫*
In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is the reason that we have Build our own countingmachine 4 years ago
 
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Feb 25, 2021 14:17
 Subject: Re: Why many shops fail at accuracy
 Viewed: 54 times
 Topic: Inventories
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Heartbricker (18105)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Heart Bricker
In Inventories, timby writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is the reason that we have Build our own countingmachine 4 years ago

We LOVE the videos you post of it counting/packing!
I'm not sure why but it's extremely captivating
It's also why we love shopping with you, always accurate
Best Wishes.
 Author: BrickBros20 View Messages Posted By BrickBros20
 Posted: Feb 25, 2021 14:33
 Subject: Re: Why many shops fail at accuracy
 Viewed: 48 times
 Topic: Inventories
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BrickBros20 (2965)

Location:  USA, Florida
Member Since Contact Type Status
Jul 15, 2020 Contact Member Seller
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Store: Brick Brothers Brick Shop
In Inventories, Heartbricker writes:
  In Inventories, timby writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is the reason that we have Build our own countingmachine 4 years ago

We LOVE the videos you post of it counting/packing!
I'm not sure why but it's extremely captivating
It's also why we love shopping with you, always accurate
Best Wishes.

That machine looks awesome! Where would I find the video showing how it functions?
Very intriguing

~Brick Brothers
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Feb 25, 2021 14:39
 Subject: Re: Why many shops fail at accuracy
 Viewed: 40 times
 Topic: Inventories
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Heartbricker (18105)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Heart Bricker
In Inventories, BrickBros20 writes:
  In Inventories, Heartbricker writes:
  In Inventories, timby writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is the reason that we have Build our own countingmachine 4 years ago

We LOVE the videos you post of it counting/packing!
I'm not sure why but it's extremely captivating
It's also why we love shopping with you, always accurate
Best Wishes.

That machine looks awesome! Where would I find the video showing how it functions?
Very intriguing

~Brick Brothers

Check their facebook page.
 Author: BrickBros20 View Messages Posted By BrickBros20
 Posted: Feb 25, 2021 14:40
 Subject: Re: Why many shops fail at accuracy
 Viewed: 47 times
 Topic: Inventories
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BrickBros20 (2965)

Location:  USA, Florida
Member Since Contact Type Status
Jul 15, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Brothers Brick Shop
In Inventories, Heartbricker writes:
  In Inventories, BrickBros20 writes:
  In Inventories, Heartbricker writes:
  In Inventories, timby writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is the reason that we have Build our own countingmachine 4 years ago

We LOVE the videos you post of it counting/packing!
I'm not sure why but it's extremely captivating
It's also why we love shopping with you, always accurate
Best Wishes.

That machine looks awesome! Where would I find the video showing how it functions?
Very intriguing

~Brick Brothers

Check their facebook page.

Will do, thanks!
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Feb 25, 2021 17:27
 Subject: Re: Why many shops fail at accuracy
 Viewed: 53 times
 Topic: Inventories
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qwertyboy (7853)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
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Store: Maple Bricks
In Inventories, Heartbricker writes:
  In Inventories, BrickBros20 writes:
  That machine looks awesome! Where would I find the video showing how it functions?
Very intriguing
Check their facebook page.

Or google "timby counting machine".

Niek.
 Author: WildBricks View Messages Posted By WildBricks
 Posted: Feb 25, 2021 15:08
 Subject: Re: Why many shops fail at accuracy
 Viewed: 55 times
 Topic: Inventories
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WildBricks (6303)

Location:  USA, Georgia
Member Since Contact Type Status
May 9, 2016 Contact Member Seller
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Store: Wild Bricks GA
  We LOVE the videos you post of it counting/packing!
I'm not sure why but it's extremely captivating
It's also why we love shopping with you, always accurate
Best Wishes.


WAIT..... That wasn't a joke?

W-O-W!
 Author: Ber_i View Messages Posted By Ber_i
 Posted: Feb 25, 2021 14:25
 Subject: Re: Why many shops fail at accuracy
 Viewed: 36 times
 Topic: Inventories
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Ber_i (349)

Location:  Netherlands, Noord-Holland
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Mar 31, 2018 Contact Member Seller
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Store: Schoorsteen
In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

How accurate are your scales?
What happens if you switch the bags
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Feb 25, 2021 14:29
 Subject: Re: Why many shops fail at accuracy
 Viewed: 63 times
 Topic: Inventories
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Heartbricker (18105)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 29, 2008 Contact Member Seller
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Store: Heart Bricker
In Inventories, Ber_i writes:
  In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

How accurate are your scales?
What happens if you switch the bags

It's not the scales, we tried everything from hand counting to changing scales
and even using a $200 scale (we only have one of those which we regret buying).
It's the pieces, they weigh differently- it is a fact!