| Discussion Forum: Thread 245766 |
|
 |
| | | Author: | HallBricks  | | Posted: | Dec 13, 2018 10:55 | | Subject: | Have more customers leave feedback | | Viewed: | 137 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I would like to see more customers leave feedback after receiving their orders.
It should probably not be mandatory to write something, positive or negative
should be enough and the option to write a message if one wants to.
Feedback really helps the seller, and is a nice gesture after an enjoyable transaction.
|
|
| | | | | |
| | | | | Author: | yorbrick | | Posted: | Dec 13, 2018 11:35 | | Subject: | Re: Have more customers leave feedback | | Viewed: | 62 times | | Topic: | Suggestions | |
|
| In Suggestions, HallBricks writes:
| | I would like to see more customers leave feedback after receiving their orders.
It should probably not be mandatory to write something, positive or negative
should be enough and the option to write a message if one wants to.
Feedback really helps the seller, and is a nice gesture after an enjoyable transaction.
|
I don't think leaving a comment is the problem here - currently you can leave
a positive feedback with "OK". If people aren't going to leave feedback,
they aren't going to leave it, even if the message bit is optional.
In fact, I think it should be mandatory to leave a statement in the case of negative
or neutral. Other customers should be told why there was a problem - just seeing
a negative with no explanation helps nobody.
|
|
|
| | | | | |
| | | | | Author: | runner.caller | | Posted: | Dec 13, 2018 14:47 | | Subject: | Re: Have more customers leave feedback | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, HallBricks writes:
| | I would like to see more customers leave feedback after receiving their orders.
It should probably not be mandatory to write something, positive or negative
should be enough and the option to write a message if one wants to.
Feedback really helps the seller, and is a nice gesture after an enjoyable transaction.
|
-I don't know if it really helps the seller that much.
-Most buyers are sensitive to price more than anything.
-I'm mostly a seller, but have also made 50+ purchases and I've never
taken a hard look at anyone's feedback before buying.
-Generally, the sale is going to go to the seller with the best deal whether
they are feedback score (1) or (100,000). I assume most buyers have this mentality.
|
|
|
| | | | | |
| | | | | Author: | bb1281094 | | Posted: | Dec 23, 2018 07:35 | | Subject: | (Cancelled) | | Viewed: | 18 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | | | | | |
| | | | | | | Author: | bb1281094 | | Posted: | Dec 23, 2018 07:37 | | Subject: | (Cancelled) | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, Darmzotte writes:
It took me a while to find out where to give feedback, as neither the orders
nor the store pages list that option. That might help.
|
|
|
|
|
|
Sweden, Västra Götaland
United Kingdom, England
USA, South Dakota
Germany, Nordrhein-Westfalen